SwegwaysPlus Reviews

3.7 Rating 27 Reviews
67 %
of reviewers recommend SwegwaysPlus
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Phone:

07510910056

Email:

info@swegwaysplus.co.uk

Location:

140 Cheetham Hill
Manchester
M8 8PZ

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Anonymous
Anonymous  // 01/01/2019
I ordered the K7 pre order for christmas, Omar went out of his way to help and the Segway is far better than others I have seen
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Posted 6 years ago
Ordered Swegway on 24 November for my grandsons birthday 9th December. Started to get worried after a week, as I had no correspondence from this company. Phoned direct mobile to CEO Bryan Slater, he sent me a tracking number. I contacted the delivery company, but no parcel had been sent to UPS. After 16 phone calls and plenty of promises did not receive my package. Beware, beware, beware. Full of promises that were never fulfilled. Got my money back today, need to get started on a present again, for my disappointed grandson.
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Posted 7 years ago
Looks like a scam company - try to speak to someone there , the receptionists say they can;t transfer - asked to cancel they keep saying it is coming later in future. I just want my money back. Looked at their accounts and they are late filing which is never a good sign - avoid, at least we paid on credit card so will get it back
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Posted 6 years ago
Dear Craig, Your order was placed on Dec 4th, you requested an update on Dec 6th and we advised that your order has been delayed and will be arriving shortly. You requested a cancellation on Dec 8th and this was processed the same day and a full refund was given to you. I understand the order was delayed by two days for which we apologised in our email of Dec 4th. You have not mentioned anything in your review about the email correspondence with us nor the refund that you have receieved. 'Late by two days' and you call us a scam company, this sounds a bit harsh. We wish you all the best for your future online shopping.
Posted 6 years ago
Ordered a swegway gold for £239.95 with free delivery and did cash on delivery as it is more secure and the website states that cash on delivery and delivery are both free services. I then got an email saying that the swegway would be delivered Tuesday and that I would have to pay £279.95. I rang them and all they said was that there was nothing they could do. I waited in all day for delivery and it has not arrived. Very bad service, do not buy from them.
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Posted 7 years ago
Unreliable, Untrustworthy, condescending and that's just the people I spoke to. The only person with any customer relations attitude was we receptionist who was polite and is probably put in the firing line of totally disgruntled CUSTOMERS. Find a local company as this one was very offensive.
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Posted 7 years ago
Mr Edwards received our product which he claimed was faulty. We examined photos of it and know it was abused. We know he tampered with it as well. There was no obligation to honour the warranty nor to refund. Nevertheless we made a full refund because of incessant complaint. We are writing to Mr Edwards for a retraction because his comments are defamatory. Note that he makes no reference to the refund nor the time and effort we spent with him and his wife. We made no charge for collection.
Posted 7 years ago
Great quality scooter. I would highly recommend SwegwaysPlus because of their competitive prices with products delivered on time as expected. Well done!
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Posted 7 years ago
This is a birthday present for our child who is a Looked After /foster child who really loves the Segway Thank You
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Posted 7 years ago
I spoke to Swegwaysplus prior to buying from them. They offer cash on delivery, so I ordered online and the Swegway came super fast, I paid cash to the driver so got to see the product before I paid for it. Now we have a happy 11 year old, great customer service and great product. Highly recommended :)
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Posted 7 years ago
SwegwaysPlus is rated 3.7 based on 27 reviews