Swillington Organic Farm Ltd Reviews

Name: Swillington Organic Farm Ltd
Rating: 4.77

4.8 Rating 39 Reviews

92 %

of reviewers recommend Swillington Organic Farm Ltd

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4.8

Based on 39 reviews


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Delivery Methods	Courier
Customer Service
Communication Channels	Email

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01132869129

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Excellent meat. Will be ordering regularly.”

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Posted 5 years ago

“Always good quality meat, conveniently packaged (and packaging is apparently getting more recyclable!) and delivered on the specified date. Much more like the meat I ate in my youth than mediocre supermarket produce.”

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Posted 5 years ago

“I have a weekly crop and egg share. The quality of the food is always very good. The veg is so fresh, often not items you could buy in the supermarket and the occasional trip into the walled garden to pick herbs and fruit is blissfully relaxing.”

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Posted 5 years ago

“In our experience the quality of the products and helpfulness of the staff are all of a high standard and they offer a really good delivery service too😊”

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Posted 5 years ago

“Love the delicious meat, quality service and friendly staff.”

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Posted 5 years ago

“Excellent customer service, great quality and tasting meat, and after seeing the farm and how they treat their animals - I wouldn't go anywhere else!”

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Posted 5 years ago

“Excellent customer service, great quality and tasting meat, and having seen the farm and how well the animals are looked after - I wouldn't go anywhere else!”

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Posted 5 years ago

“We have been receiving a monthly meat box since early 2017 and we are always very pleased with the quality of the meat, which is always great, and the service from Swillington. Animal welfare is really important to us which is why we chose Swillington.”

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Posted 5 years ago

“Very good quality meat and the taste is so good.”

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Posted 5 years ago

“Tasty, quality produce - highly recommend!”

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Posted 5 years ago

“Fantastic tasting organic chicken that has lived a natural unpressured life”

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Posted 5 years ago

“superb family business, always human and personal; outstanding quality of food. have been ordering with them from close to the beginning of the boxes.”

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Posted 5 years ago

“I love this farm! Friendly staff and fantastic organic meats!”

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Posted 5 years ago

“Consistently good, easy to order and timely delivery. The only place we now buy meat from!”

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Posted 5 years ago

“My family thoroughly enjoyed the meat. The man in the office and the website were both customer/user friendly. I cannot say the same for the arrogant, hostile and dismissive butcher who was serving at the counter. However, Ed diligently followed up my dissatisfaction with exemplary customer service showing a high level of commitment to his customers and the brand.”

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Posted 5 years ago

Hi Sharon, Thank you for your feedback. I'm glad you enjoyed our produce and found it easy to order with us. I'm sorry you had a bad experience collecting your order, we will be in touch so we can better understand the issue and speak to the staff member concerned.

Posted 5 years ago

“Generally excellent. This weeks sausages were sublime. Just have a bit of an issue with re-cycling the packaging.”

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Posted 5 years ago

Thanks for the feedback, we are updating all our sausage recipes to make them gluten free so great that you liked them. We are moving to more recyclable packaging, details here: http://swillingtonorganicfarm.co.uk/tackling-plastic-waste/2018/ In the meantime if you have 3 or more of the liners and post them back we will reuse them and credit your account with the postage costs.

Posted 5 years ago

“I bought from Swillington because I use a lot of chorizo and recently have begun to buy exclusively organic meat (for the animal welfare standards). I was a very surprised when the chorizo arrived frozen, and with a use-by date in the next few days. Chorizo is a cured product and doesn't need freezing and should last for months. I also bought some merguez sausages, which also arrived frozen (as anticipated) and were absolutely fine, albeit mild for my taste!”

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Posted 4 years ago

“OK, but won't re order Whilst I found the meat to be of good quality, I don't think I would re-order - I did email at the time to express my concerns - with the hope the company might take something on board, but the response I received suggested they wouldn't..... The pork joint I received was substantially smaller than I ordered 2.6 kg rather than 3kg - this is quite significant and when coking for a party to not receive 15% of your order is a problem - I do accept that this may occur from time to time with on line orders but it needs to be avoided where possible. The sausages had been previously frozen - I wasn't expecting this - when ordering a large box of meat I am ordering some to freeze so it should have been made clearer - there is an offer on to buy previously frozen items so if i'd have wanted them I would have ordered them at a cheaper price I also booked an am delivery (at twice the price of standard delivery) - and was told previously this would be delivered between 6am and 12 - so I was up at 5:30 also expecting a 1 hour time slot - the time slot came around 10:30 - stating my order would be delivered in the afternoon - it was delivered just before 12 so did just make the am delivery but it was pretty frustrating receiving incorrect info late on in the morning I also thought the packing wasn't great - all the ice packs were on the bottom of the box so the meat on the top was no where near anything cold and subsequently had started to warm up so was a bit worrying as it was a big order and it was very hot weather - it didn't make sense to not put the ice packs around the whole of the meat? The order confirmation - after packing was not very clear - you can't see price per kilo, which I found frustrating. Overall the little things add up to make me not use the company again”

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Posted 5 years ago

“1st order of organic minced chicken was 11 out 10! 2nd order 3 out 10 at best, i had to throw out, it tasted off/ bitter. So sad, i've had to go back to tesco organic when I wanted to support smaller farms like this espescially as non-use of antibiotics is garranteed at this farm.”

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Posted 4 years ago

Swillington Organic Farm Ltd is rated 4.8 based on 39 reviews