Swillington Organic Farm Ltd Reviews

Name: Swillington Organic Farm Ltd
Rating: 4.77

4.8 Rating 39 Reviews

92 %

of reviewers recommend Swillington Organic Farm Ltd

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4.8

Based on 39 reviews


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Delivery Methods	Courier
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Communication Channels	Email

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01132869129

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought from Swillington because I use a lot of chorizo and recently have begun to buy exclusively organic meat (for the animal welfare standards). I was a very surprised when the chorizo arrived frozen, and with a use-by date in the next few days. Chorizo is a cured product and doesn't need freezing and should last for months. I also bought some merguez sausages, which also arrived frozen (as anticipated) and were absolutely fine, albeit mild for my taste!”

Helpful Report

Posted 4 years ago

“OK, but won't re order Whilst I found the meat to be of good quality, I don't think I would re-order - I did email at the time to express my concerns - with the hope the company might take something on board, but the response I received suggested they wouldn't..... The pork joint I received was substantially smaller than I ordered 2.6 kg rather than 3kg - this is quite significant and when coking for a party to not receive 15% of your order is a problem - I do accept that this may occur from time to time with on line orders but it needs to be avoided where possible. The sausages had been previously frozen - I wasn't expecting this - when ordering a large box of meat I am ordering some to freeze so it should have been made clearer - there is an offer on to buy previously frozen items so if i'd have wanted them I would have ordered them at a cheaper price I also booked an am delivery (at twice the price of standard delivery) - and was told previously this would be delivered between 6am and 12 - so I was up at 5:30 also expecting a 1 hour time slot - the time slot came around 10:30 - stating my order would be delivered in the afternoon - it was delivered just before 12 so did just make the am delivery but it was pretty frustrating receiving incorrect info late on in the morning I also thought the packing wasn't great - all the ice packs were on the bottom of the box so the meat on the top was no where near anything cold and subsequently had started to warm up so was a bit worrying as it was a big order and it was very hot weather - it didn't make sense to not put the ice packs around the whole of the meat? The order confirmation - after packing was not very clear - you can't see price per kilo, which I found frustrating. Overall the little things add up to make me not use the company again”

Helpful Report

Posted 5 years ago

Swillington Organic Farm Ltd is rated 4.8 based on 39 reviews