“Extremely disappointed. Avoid if you’re outside the US!
I placed an order with Swiss Chems on September 18 (Order #260961) for 4 products, and not only did I pay nearly $58 in shipping fees, but I was then told the package would take 15–20 business days to arrive—with no prior notice before payment!
This is unacceptable for a modern supplement company. You charge high fees and offer ZERO express service, no tracking updates, and slow customer response. I contacted you via email and chat, only to get vague replies and excuses.
For international customers: beware of hidden delays, overcharged shipping, and no clear shipping policy on the website.
I regret ordering from you and will never recommend this brand to any client or athlete I work with. Clean up your logistics and communication!”
“Great customer service and they got back to me within 5 minutes of my question. I was highly impressed with the timely service and clarity they provided for me!”
“Good product but the fact they don’t offer discounts to first responders, military, or teachers when most companies do downgrades them pretty heavily in my opinion.”
“Fantastic and very prompt customer service team. They took care of me within minutes of my inquiry. Couldn't be happier. Will be a loyal returning customer from now on. Thank you for caring about your customers!”
“Been using the products for 3 hrs now and couldn't be more satisfied. Any question you have regarding anything, staff is right there to assist. Quality products with phenomenal staff.
Mark”
“The quality of your sarms and peptides is very high. Your support staff have always gotten back to me in a timely manner if there are any concerns. I would and have recommended Swiss Chems to everyone I know in my gym.”