Swoon Editions Reviews

1.2 Rating 190 Reviews

4 %

of reviewers recommend Swoon Editions

1.2

Based on 190 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 37%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How does Swoon Editions deliver?

(1 month ago)

Swoon Editions delivers items by Courier.

(1 month ago)

57.14%

Industry Average

“ 3 days before delivery date email and text to say delayed. ”

- Anonymous

“ I have already reviewed the appalling customer service with regards to the delivery of this sofa. ”

- Anonymous

“ The confirmation email then said delivery would be in 3 months' time. ”

- RN