Swoon Editions Reviews

1.2 Rating 185 Reviews
4 %
of reviewers recommend Swoon Editions
1.2
Based on 185 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 10%
Accurate And Undamaged Orders
Greater than 37%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Swoon Editions 1 star review on 29th May 2022
Kimberley
Swoon Editions 1 star review on 29th May 2022
Kimberley
Swoon Editions 1 star review on 29th May 2022
Kimberley
Swoon Editions 1 star review on 29th May 2022
Kimberley
Swoon Editions 1 star review on 14th May 2022
Sara
Swoon Editions 1 star review on 14th May 2022
Sara
Swoon Editions 1 star review on 14th May 2022
Sara
28
Anonymous
Anonymous  // 01/01/2019
After getting to the point were I couldn't wait any longer I was contacted by the Swoon team with details and my sofa got delivered this morning. The quality is as I expected it to be and I am very happy at this moment with the purchase. Their reaction was unexpected and quick. They sincerely apologised for the lack of details, which I appreciate and would happily turn my feedback into a genuinely happy one. Thank you Swoon team for sorting this out quickly.
Helpful Report
Posted 2 years ago
Love the furniture: the contemporary lines and gorgeous woods. One item was slightly damaged when it arrived and Swoon replaced it quickly. My only problem is I am still waiting for a piece I bought in April!
Helpful Report
Posted 5 years ago
Swoon Editions is rated 1.2 based on 185 reviews