Swoon Editions Reviews

1.2 Rating 185 Reviews
4 %
of reviewers recommend Swoon Editions
1.2
Based on 185 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 10%
Accurate And Undamaged Orders
Greater than 37%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Swoon Editions 1 star review on 29th May 2022
Kimberley
Swoon Editions 1 star review on 29th May 2022
Kimberley
Swoon Editions 1 star review on 29th May 2022
Kimberley
Swoon Editions 1 star review on 29th May 2022
Kimberley
Swoon Editions 1 star review on 14th May 2022
Sara
Swoon Editions 1 star review on 14th May 2022
Sara
Swoon Editions 1 star review on 14th May 2022
Sara
28
Anonymous
Anonymous  // 01/01/2019
We were honestly a bit wary ordering from them based on some of the reviews, but we're glad we did. We ordered a dressing table and the quality is really impressive for the price. Customer service has also been really good - they responded quickly to answer some questions before we ordered, and then dealt with a minor issue quickly and without fuss. Would definitely shop there again.
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Posted 9 hours ago
Excellent customer service Able to return drinks cabinet without question as it did not suit the room Took delivery of a sideboard which is fabulous solid well made and a very nice addition to our home Highly recommend Swoon Couriers were at all times courteous and very helpful
Swoon Editions 5 star review on 2nd March 2022 Swoon Editions 5 star review on 2nd March 2022 Swoon Editions 5 star review on 2nd March 2022
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Posted 2 years ago
Love everything about Swoon. The service is brilliant, products beautiful and reasonably priced. The delivery has always been really quick too so would definitely recommen.
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Posted 5 years ago
I have ordered from swoon several times and each experience has been great. I have found a lot of unique and stylish pieces that I love looking at everyday in my home. I love swoon and often check the website for new items! Even the returns process is simple and easy. I would highly recommend swoon!
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Posted 5 years ago
They are simply fantastic! Super organized, super helpful, super competent and super friendly!
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Posted 6 years ago
Very easy to select the type of furniture that we needed and follow up customer service was excellent
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Posted 6 years ago
Swoon Editions is rated 1.2 based on 185 reviews