Swoon Editions Reviews

Name: Swoon Editions
Rating: 1.19

1.2 Rating 189 Reviews

4 %

of reviewers recommend Swoon Editions

Company Reviews

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Metrics

1.2

Based on 189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 10%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swoon Editions 1 star review on 13th July 2024

Anonymous

Swoon Editions 1 star review on 29th May 2022

Kimberley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were honestly a bit wary ordering from them based on some of the reviews, but we're glad we did. We ordered a dressing table and the quality is really impressive for the price. Customer service has also been really good - they responded quickly to answer some questions before we ordered, and then dealt with a minor issue quickly and without fuss. Would definitely shop there again.”

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Posted 1 year ago

“Excellent customer service Able to return drinks cabinet without question as it did not suit the room Took delivery of a sideboard which is fabulous solid well made and a very nice addition to our home Highly recommend Swoon Couriers were at all times courteous and very helpful”

Swoon Editions 5 star review on 2nd March 2022

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Posted 3 years ago

“Love everything about Swoon. The service is brilliant, products beautiful and reasonably priced. The delivery has always been really quick too so would definitely recommen.”

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Posted 6 years ago

“I have ordered from swoon several times and each experience has been great. I have found a lot of unique and stylish pieces that I love looking at everyday in my home. I love swoon and often check the website for new items! Even the returns process is simple and easy. I would highly recommend swoon!”

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Posted 6 years ago

“They are simply fantastic! Super organized, super helpful, super competent and super friendly!”

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Posted 7 years ago

“Very easy to select the type of furniture that we needed and follow up customer service was excellent”

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Posted 7 years ago

Swoon Editions is rated 1.2 based on 189 reviews