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Swordis Reviews

4.7 Rating 362 Reviews
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About Swordis:

Swordis, an online retail store, specializes in a wide array of swords, showcasing selections from some of the most esteemed brands in the industry. This emerging startup has expanded its scope by incorporating SwordEncyclopedia, a blog known for its extensive sword resources and recognized as a leading authority in this niche. Swordis' shop section offers an impressive range of over 1000 products in various categories. Their collection not only includes Japanese swords, Historical European Swords, and Military swords, but also extends to specialized items such as Technical knives, machetes, and a fascinating variety of fantasy swords and more. Featuring 19 distinguished brands, Swordis caters to a diverse clientele, ranging from historical enthusiasts to imaginative collectors.

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Customer Service - Good

96.67%
Industry Average
Received my sword 5/2026. Very Impressed received exactly what I ordered and the quality is well worth the price for a Custom Made sword made the way I wanted it! And the Blade was Sharp! Receiving pictures before it was shipped showed their customer service & communication was good. I'm already working on the next one!
posted 2 weeks ago - Drew
The best customer service experience I've had. The team was incredibly patient and helped me find a blade that fit my budget.
posted 2 months ago - Cason Martel
By far the best site for Blades I have ever found and true battle tested. Blades cannot be found at a better price than this site. I couldn’t ask for a better customer service as well, I will order from them again and again.
posted 4 months ago - Alex Morris
I was sent a slightly different version of the sword I ordered. I understand how the mistake can be made as it was very subtle. Customer service is amazing at processing a return and even shipped out the right sword before I shipped the wrong one back.
posted 7 months ago - Ian M.
Swordis made me an offer i couldnt refuse! I received 3 swords recently to replace the 2 that were wrongly advertised. Very Happy! All 3 were hair popping sharp and the extra one is for me to get tested to verify it is actually S7 steel. Great service,awesome communication!
posted 9 months ago - Samurai Byrd
great service all around! cheers!
posted 10 months ago - Callum Ortega
I am amazed with the time and effort Swordis takes to help me. This is what customer service should be.
posted 10 months ago - Dominic
Perhaps it was the weekend but it took customer service a few hours before I received a response.
posted 10 months ago - Ramiro
Their service was excellent.
posted 11 months ago - David Ross
I recently received my Sakabato katana, I am absolutely delighted with its level of fit and finish. It is exactly what I had hoped. The hamon is absolutely beautiful. I would highly recommend Swordis for their quality, cost, and quick service.
posted 11 months ago - David Ross