“
I recently purchased this katana, and I must say I am impressed with its quality. The craftsmanship is excellent—both the blade and the hilt feel sturdy and well-made. The balance is just right, making it comfortable to handle and use.
Additionally, I had a few problems with delivery , and the support team was very helpful and responsive. Overall, a great product with great service. Highly recommended!
”
posted 1 month ago
- Mikołaj Ebertowski
“
Great customer service even though they're was a problem with the sword they made it right.
”
posted 2 months ago
- Shawn
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Swordis customer service is also incredible.
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posted 3 months ago
- SpaceGhost1822
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Swordis customer service is terrific! They are very responsive and provide a 1:1 experience.
”
posted 4 months ago
- Xenia
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I bought a cane sword with an octopus handle. I talked to customer service to ask if the handle would be comfortable for long term use and it took me multiple times to get my question across. It was kinda frustrating but he was helpful and friendly.
”
posted 7 months ago
- Anonymous
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I am an older collector and it has not always been the easiest for me to order online. The website is easy to use, and when I had trouble with getting my payment to go through, customer service was very patient and guided me through it all. They also offered to keep me updated on the package through email since I am not sure how to track it. I am very thankful.
”
posted 7 months ago
- Clyde Newton
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Service and sword met my expectations, but the shipping experience was less than ideal.
”
posted 7 months ago
- Anonymous
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Customer service was good and the selection is quite big.
”
posted 7 months ago
- Hugh W.
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The customer service was excellent.
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posted 7 months ago
- E. Simmons
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I think it is the only sword market right now to feautre some of the best brands while having an actual working website without bugs, an encyclopedia about details, and one of the most active customer service supports.
”
posted 7 months ago
- Vladimir Radovanovic
