“
I had a small issue with my address, and David from support fixed it immediately before the item even shipped. Excellent customer service and even better swords!
”
posted 1 month ago
- Toby Cavendish
“
Received my sword 5/2026. Very Impressed received exactly what I ordered and the quality is well worth the price for a Custom Made sword made the way I wanted it! And the Blade was Sharp! Receiving pictures before it was shipped showed their customer service & communication was good. I'm already working on the next one!
”
posted 2 months ago
- "Drew"
“
The best customer service experience I've had. The team was incredibly patient and helped me find a blade that fit my budget.
”
posted 3 months ago
- Cason Martel
“
By far the best site for Blades I have ever found and true battle tested. Blades cannot be found at a better price than this site. I couldn’t ask for a better customer service as well, I will order from them again and again.
”
posted 6 months ago
- Alex Morris
“
I was sent a slightly different version of the sword I ordered. I understand how the mistake can be made as it was very subtle. Customer service is amazing at processing a return and even shipped out the right sword before I shipped the wrong one back.
”
posted 9 months ago
- Ian M.
“
Swordis made me an offer i couldnt refuse! I received 3 swords recently to replace the 2 that were wrongly advertised. Very Happy! All 3 were hair popping sharp and the extra one is for me to get tested to verify it is actually S7 steel. Great service,awesome communication!
”
posted 11 months ago
- Samurai Byrd
“
great service all around! cheers!
”
posted 1 year ago
- Callum Ortega
“
I am amazed with the time and effort Swordis takes to help me. This is what customer service should be.
”
posted 1 year ago
- Dominic
“
Perhaps it was the weekend but it took customer service a few hours before I received a response.
”
posted 1 year ago
- Ramiro
“
Their service was excellent.
”
posted 1 year ago
- David Ross
