Tablet2Cases.com Reviews

Name: Tablet2Cases.com
Address: 1968 S. Coast Hwy, Suite 1260, Laguna Beach, California
Rating: 4.43

4.4 Rating 298 Reviews

87 %

of reviewers recommend Tablet2Cases.com

4.4

Based on 298 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

About Tablet2Cases.com:

How many times have you dropped your tablet and shattered the screen? Those sleek little rectangles bring loads of joy, but at some point it always ends in broken glass & misery. Protective cases save tablet’s lives.

But you deserve more than a good case. You deserve great quality and functionality at a great price. At Tablet2Cases that’s what you get. With our team of highly trained experts keeping up with the latest trends and developments, you always get the best value, guaranteed.

Quit replacing screens and join us as we redefine the meaning of affordable tablet protection.

Visit Website

Phone:

224 204 2112

Email:

hello@tablet2cases.com

Location:

1968 S. Coast Hwy, Suite 1260,
Laguna Beach
California
92651

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Tablet2Cases.com 5 star review on 1st September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received item. Track before sending satisfaction survey. :(”

Helpful Report

Posted 2 years ago

Hello Chelsea, We are committed to our customers as your peace of mind is our top priority. We truly apologize that you haven't received your product. I looked into the details of your order to figure out what went wrong and we have contacted you via email to explain the situation and look forward to the most accurate solution. Looking to hearing from you soon. -Tablet2Cases Team-

Posted 2 years ago

“This online retailer doesn’t cooperate or help customers there is no return label service for the product which are defective or which doesn’t fit the description you have to end up sending on your own expense they promise they will provide refund for the postage but they never refund you in full. On top of it they delivery time frame is way too long I wouldn’t trust this retailer anymore it’s better to stick with well known online retailers who at least value their customer”

Helpful Report

Posted 2 years ago

Thanks for sharing your feedback Binoy. We are very sorry to hear that you are not satisfied with the outcome. As discussed over email, Tablet2Cases takes full responsibility for refunding postage fees whenever we make an error while dispatching your order. Your order was placed on Nov 29th, and it was dispatched the same day. According to the tracking information, it was delivered on Dec 12th. Based on our policies (which are stated on our website) if the product is available in our local warehouse, delivery takes 4-7 days, and if it gets dispatched from our international warehouse, it takes 12-15 days. Unfortunately in this case as we saw in the images, you ordered a case that was not compatible with your device. The case was not defective, it just wasn't the right one. As a company that is committed to our customers, we decided to refund 50% of the postage fee, which has already been done. We appreciate your feedback. If there's anything else we can do for you, don't hesitate to reach out. Tablet2Cases Team

Posted 2 years ago

“Said it was in stock and would only take 5 to 7 days, ended up taking 40 days which isn’t quite the same. Very disappointed with this company.”

Helpful Report

Posted 2 years ago

Hi Jordon - Thanks for your recent order. Your feedback is greatly appreciated. We understand that there was a big delay in your order caused by insufficient stock. Unfortunately, your order did not come up as out of stock in our system, which lead to you having to contact us about the issue, instead of us spotting it. The delivery time frame of 5-7 days only applies if the product is in stock. As you know, once we did receive the stock in our local warehouse, and we shipped it via USPS, it did take 7 days to get delivered. We communicated and set up expectations when you contacted us via email about the dispatch timeframe at that time, but we understand that having to wait for so long is not a satisfactory solution, for which we are truly sorry. We really hope that we get a second chance in the future, we'll make sure to take this as a learning lesson and will try our very best to avoid situations like this in the future. Regards, - Tablet2Cases Team -

Posted 2 years ago

“Still havent received my item”

Helpful Report

Posted 2 years ago

Hello Mark, Unfortunately, with COVID-19, logistics and delivery times have been crazy. Shipping cost has increased drastically, and delivery time is varying week to week, as carriers' flights are limited. We had reaching you by email. Have a nice day! Tablet2Cases Team

Posted 2 years ago

“Would not recommend buying from here. Waited over a month just to then find out that the package had been lost after having to reach out to them. And then to make things worse they no longer had that product in stock so now I am left empty handed 2 months after trying to purchase a simple phone case. Shouldn’t be this difficult.”

Helpful Report

Posted 2 years ago

“Did not receive the item!!!”

Helpful Report

Posted 2 years ago

“I emailed this company and no one answered back. My case did not arrive. I m very upset. See orginial message. I want my card refunded now. S R Sibley”

Helpful Report

Posted 2 years ago

“I bought a Mujjo Full Leather case for Apple iPhone 12, the case arrived on time, but the quality of the case is really poor, the so called leather has chipped off from almost all the corners & sides Not sure if I was sent a bad one or it is just a bad product. Bought in Dec but by Feb, which is less than 3 months the leather started deteriorating. Don't recommend anyone to buy this case.”

Helpful Report

Posted 3 years ago

Hello Sandeep, Thank you for your product review. Please accept our apologies for the unsatisfactory condition of your Mujjo Full Leather Case. Our Mujjo cases develop a patina over time but should not scratch and peel immediately. We take complaints of this nature as your peace of mind is our highest priority. I have sent you an email to further assist you with your concern. Customer satisfaction is what we always aim for, and we want to make you happy with your purchase. Thank you for your patience and understanding. Looking forward to your reply. Best regards, Rafhael Customer Support Specialist Tablet2Cases

Posted 3 years ago

“I ordered a tablet and still waiting to get it. So the shipping is Horrible when I have ordered things from over places and got my product. So when I get the tablet I am sending it back because I got a different one from another company.”

Helpful Report

Posted 3 years ago

Hello Shannon, Thank you for your feedback. I am sorry to know that you have not received your item. I have checked your order, and I can see that you placed the order on March 29, and on the same date, your order was also dispatched from our international warehouse. Our normal delivery time for packages sent to the United States via standard shipping is 7-14 business days in which your order is still within the timeframe. I understand how you would like to receive the item immediately, but we let you decide which shipping method you would like us to send your order. It is never wrong to reach out to ask for the whereabouts of your order. Our support team is more than willing to provide you the details. Kindly check your email as I have sent you the details of your order's whereabouts and tracking information. Best regards, Rafhael Customer Support Specialist Tablet2Cases

Posted 3 years ago

Tablet2Cases.com is rated 4.4 based on 298 reviews