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Tablet2Cases.com Reviews

4.5 Rating 311 Reviews

87 %

of reviewers recommend Tablet2Cases.com

Company Reviews

Product Reviews

4.5

Based on 311 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

About Tablet2Cases.com:

How many times have you dropped your tablet and shattered the screen? Those sleek little rectangles bring loads of joy, but at some point it always ends in broken glass & misery. Protective cases save tablet’s lives.

But you deserve more than a good case. You deserve great quality and functionality at a great price. At Tablet2Cases that’s what you get. With our team of highly trained experts keeping up with the latest trends and developments, you always get the best value, guaranteed.

Quit replacing screens and join us as we redefine the meaning of affordable tablet protection.

Visit Website

Phone:

224 204 2112

Email:

hello@tablet2cases.com

Location:

1968 S. Coast Hwy, Suite 1260,
Laguna Beach
California
92651

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Tablet2Cases.com 5 star review on 1st September 2023

Tablet2Cases.com 5 star review on 1st April 2023

Brandon Mcclaughlin

Tablet2Cases.com 5 star review on 14th September 2022

Tablet2Cases.com 5 star review on 6th May 2022

Tablet2Cases.com 5 star review on 27th February 2022

Tablet2Cases.com 5 star review on 11th February 2022

Tablet2Cases.com 4 star review on 10th February 2022

Gfresh Emporium

42

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A total pain to return”

Posted 8 months ago

Juli, We're sorry to hear that you had a challenging experience with your return. We understand that returning items can be frustrating, especially when it's due to a sizing issue. We appreciate your feedback and want to address your concerns. We're glad to hear that you received the return information from us. If you encounter any difficulties during the return process or have any questions, don't hesitate to reach out to our customer support team. They are here to assist you and can provide further guidance to ensure your return is processed correctly and efficiently. We apologize for any inconvenience you may have experienced and appreciate your patience and understanding. We are continually working to improve our return process and your feedback helps us in that effort. Tablet2Cases Team.

Posted 8 months ago

“They are scammers, I purchased a tablet case and no response for two weeks. They don't resins to my emails and nothing is happening in my shipment!!! Avoid them!!”

Posted 10 months ago

Thank you for taking the time to share your concerns. We sincerely apologize for any confusion or frustration you experienced during this process. We want to assure you that we are not scammers and that we take customer satisfaction seriously. Our customer support team has responded to your emails and helped you further with your order. We appreciate your patience and understanding throughout this process. Your left feedback on the email mentioning that we were “Very prompt and professional” and is greatly appreciated. We strive to provide exceptional service to all our customers, and we are glad to hear that our efforts have been acknowledged. Should you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to ensuring your complete satisfaction and will do everything in our power to resolve this matter to your utmost satisfaction. Thank you for bringing this to our attention, and we look forward to rectifying the situation and restoring your trust in our company. Tablet2Cases Team.

Posted 10 months ago

“Have yet to receive the merchandise. Have not been apprised of a delivery date. Is this a scam?”

Posted 1 year ago

Peter, Thank you for reaching out and bringing this to our attention. I reviewed your order, which was dispatched from our international warehouse, and contacted you privately with the tracking information. I am sorry to hear you thought this was a scam. If you have any further questions, do not hesitate to reach out. Tablet2Cases Team

Posted 1 year ago

“I haven't received it yet. How much longer should I expect to wait?”

Posted 1 year ago

Patrick, Thank you for reaching out and bringing this to our attention. I reviewed your order, which was dispatched from our international warehouse. I contacted you in private with the tracking information. If you have any further questions, do not hesitate to reach out. Tablet2Cases Team

Posted 1 year ago

“Bad product deasign. Case slips down over camera.”

Posted 1 year ago

Tom, Thank you for your feedback. I apologize for any inconvenience this may have caused as we advised on the website, while all measures were taken to make this product universal, some tablet models may have buttons covered by the case. We will get in touch with you to further assist you. Tablet2Cases Team

Posted 1 year ago

“I will never buy with you again, the shipping tracking is not sent and they do not respond again. I am very angry about the money I have lost and the confidence that they would ship my order. I need a refund since they have been irresponsible, they sell non-existent products. watch out!!!”

Posted 1 year ago

Raquel, Thank you for your feedback and for bringing this to our attention. I’m sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We have communicated with you already and provided a resolution. If you have any further questions, do no hesitate to reach out. Tablet2Cases Team

Posted 1 year ago

“Ordered Nov 5, 2022…they said blah blah blah product was during transit, and since we do not have stock in our local warehouse, it was dispatched from our international warehouse. Unfortunately, the carrier returned the package to us because the package included the screen cleaning liquid 11/25/3022 still have not received a tracking number nor product. SAD!!”

Posted 1 year ago

Dawn, Thank you for taking the time to leave your feedback. We contacted you privately, and I would like to apologize one more time for the inconvenience. I do understand the frustration of purchasing a product to receive it at a certain time and that the service did not meet your expectations. We checked the tracking information and see that the item was already delivered. We will contact you back to confirm the information. -Tablet2Cases Team.

Posted 1 year ago

“Never received the tablet cases.”

Posted 1 year ago

Kent, Thank you for bringing this to our attention. We are already in contact with you and have offered a replacement. I just sent you the tracking information, and you should receive it tomorrow. Thank you for your patience and understanding. Tablet2Cases Team

Posted 1 year ago

“Still not received and did not know this was coining from China. False advertising on company’s part. I thought the case would be here by now but it hasn’t even left the shipping facility.”

Posted 1 year ago

Stephanie, Thank you for sharing your experience with us. I truly apologize for the inconvenience. I am contacting you in private to help you further with your request. Thank you for your patience and understanding. Tablet2Cases Team.

Posted 1 year ago

“Poor communications from the get-go. And we are in the 21st century? Incredulous. Disappointing to say the least.”

Posted 1 year ago

Hello Cornelius, Thank you for your feedback and for bringing this to our attention. I’m sorry to hear of your less-than-satisfactory experience with our Service, and I hope you will accept our sincerest apologies. I understand how disappointing it can be that a service does not meet your expectations. I looked into the conversation and saw our team constantly communicating with you. There is always an opportunity to improve, and Customer satisfaction is our top priority. We appreciate your feedback. Tablet2Cases Team

Posted 1 year ago

“Did not receive case as of 10/16”

Posted 1 year ago

Lynell, Thank you for taking the time to leave your review. Please accept our sincere apologies for this situation and any inconvenience this may have caused. We send several hundred shipments daily, and lost packages are rare, but these mishaps can still happen. Regardless, we take full responsibility for this issue. I contacted you in private. - Tablet2Cases Team

Posted 1 year ago

“I ordered a case and it said for iPhone 13 when I went to check out. It then was apparently a mini but it didn’t say that prior to ordering. Then they told me it was sold out and made me buy another color. However, I received the case for the mini. Then, they won’t pay for the return shipping. Horrible customer service and messed up website”

Posted 1 year ago

I'm very sorry that you are having this experience with us. Upon reviewing your order we were able to determine that the product originally purchased (for which we sent a confirmation email) was for the iPhone 13 Mini. When we contacted you to let you know that it was out of stock, we offered you a different color of the product in the original order. Upon you receiving the incorrect product and contacting us about this, we sent you an email letting you know that under these circumstances, we normally ask our customers to cover the postage fee, as we sent the product that was in the order, but regardless, we would like to help you by covering the return postage fee (Up to $5.00). The problem was that our system would only allow us to refund the full amount of the order, so we offered to refund the additional postage fee through PayPal. Unfortunately, we didn't hear back from you. If you would still like to resolve this issue, feel free to reach out!

Posted 1 year ago

“Don’t buy from here unless you want a constant stream of emails requesting reviews without any way to unsubscribe. Buying from here was a mistake.”

Posted 1 year ago

Hello Adam, Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less than satisfactory experience with Service and hope you will accept our sincerest apologies. I would like to contact you in private and send you pictures at the end of our review request, where we have the option to unsubscribe. That being said you have been unsubscribed and will not receive messages anymore. I am sorry that this request bothered you. Our intention was to get your experience with our product and let other customers know about it as we take our customer's feedback very seriously. -Tablet2Cases team

Posted 1 year ago

“Ordered a week ago. Tracking shows still sitting somewhere in China.”

Posted 2 years ago

Thank you very much for your feedback. We are sorry to hear that your package seems to be delayed. Your order was dispatched from our main warehouse in China, and although it was dispatched one day after we received it, unfortunately, there was a delay while handing the order to the airline that was going to send it overseas. Right now China is facing difficult times due to the recent outbreak and this has disrupted the logistics situation. We take full responsibility for this and have contacted you in private to discuss it further. Kindly look for our email. --Tablet2Cases Team--

Posted 2 years ago

“11 days since the order was placed and it hasn’t even arrived in country. I didn’t know I was ordering from China or I would’ve plan accordingly. Will have to order a whole new case and start a return process now, As it will not arrive in time”

Posted 2 years ago

Hello Jennifer, Thank you for leaving your comment. I do apologize for any inconvenience this may have caused. I contacted you in private to help you further. -Tablet2Cases Team-

Posted 2 years ago

“Doesn’t fit my tablet”

Posted 2 years ago

Hello Margie, Thank you for taking the time of leaving this review. I contact you to your personal email in order to help you further. -Tablet2Cases Team-

Posted 2 years ago

“Took very long time to get it, even though paid extra for fast delivery, also had to pay extra at customs”

Posted 2 years ago

Hello Andrej, Thank you for your comment. We are committed to our customers as your peace of mind is our top priority. we have contacted you via email to assist in this matter and find the best solution. -Tablet2Cases Team-

Posted 2 years ago

“I ordered a case to fit my 10.1 tablet and got a case for a 8 -9" tablet. I just want to return it. I've already purchased a case that fits.”

Posted 2 years ago

Hi Patricia, We appreciate your feedback. We are committed to our customers as your peace of mind is our top priority. We have contacted you to the email linked to your order to assist you in this matter and find the best solution to this situation. -Tablet2Cases Team-

Posted 2 years ago

“Failed to provide invoice automatically.”

Posted 2 years ago

Thanks for sharing your feedback! This is definitely something that we will look into. We understand the importance of having your invoice, and making this easy for our customers is something that we will consider. At the moment, we invite you to reach out to our support email, and we will be happy to provide you with the required invoice. Tablet2Cases Team

Posted 2 years ago

“Have not received item. Track before sending satisfaction survey. :(”

Posted 2 years ago

Hello Chelsea, We are committed to our customers as your peace of mind is our top priority. We truly apologize that you haven't received your product. I looked into the details of your order to figure out what went wrong and we have contacted you via email to explain the situation and look forward to the most accurate solution. Looking to hearing from you soon. -Tablet2Cases Team-

Posted 2 years ago

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Tablet2Cases.com is rated 4.5 based on 311 reviews