Tablet2Cases.com Reviews

Name: Tablet2Cases.com
Address: 1968 S. Coast Hwy, Suite 1260, Laguna Beach, California
Rating: 4.41

4.4 Rating 312 Reviews

87 %

of reviewers recommend Tablet2Cases.com

4.4

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

About Tablet2Cases.com:

How many times have you dropped your tablet and shattered the screen? Those sleek little rectangles bring loads of joy, but at some point it always ends in broken glass & misery. Protective cases save tablet’s lives.

But you deserve more than a good case. You deserve great quality and functionality at a great price. At Tablet2Cases that’s what you get. With our team of highly trained experts keeping up with the latest trends and developments, you always get the best value, guaranteed.

Quit replacing screens and join us as we redefine the meaning of affordable tablet protection.

Visit Website

Phone:

224 204 2112

Email:

hello@tablet2cases.com

Location:

1968 S. Coast Hwy, Suite 1260,
Laguna Beach
California
92651

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Tablet2Cases.com 5 star review on 1st September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You’re asking for a review after it’s been weeks and I haven’t even gotten a notification that the package has shipped, nothing. Tracking my order only tells me the order has been received. Where is it?”

Helpful Report

Posted 3 months ago

“The edge of the case is already pealing after a weeks use. Not Good”

Helpful Report

Posted 4 months ago

“Stiol have not received the case that should have been delivered a week ago and no way to talk to a person.”

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Posted 10 months ago

“A total pain to return”

Helpful Report

Posted 1 year ago

Juli, We're sorry to hear that you had a challenging experience with your return. We understand that returning items can be frustrating, especially when it's due to a sizing issue. We appreciate your feedback and want to address your concerns. We're glad to hear that you received the return information from us. If you encounter any difficulties during the return process or have any questions, don't hesitate to reach out to our customer support team. They are here to assist you and can provide further guidance to ensure your return is processed correctly and efficiently. We apologize for any inconvenience you may have experienced and appreciate your patience and understanding. We are continually working to improve our return process and your feedback helps us in that effort. Tablet2Cases Team.

Posted 1 year ago

“I have repeatedly emailed Tablet2Cases for an exchange, as the cases I ordered are too big. They have not responded. My reviews reflect my feelings of Tablet2Cases and their customer service. I will not purchase through Tablet2Cases again.”

Helpful Report

Posted 1 year ago

Jennifer, Thank you for bringing this issue to our attention and sharing your feedback with us. We sincerely apologize for any inconvenience you have experienced with regard to the size of the cases you ordered and our customer service response. Upon reviewing your case, we have identified the lack of response to your emails, and we understand how frustrating this must have been for you. We apologize for the delay and any inconvenience caused. We want to assure you that we take your concerns seriously, and we are committed to resolving this matter promptly. In fact, we have sent you a private message to discuss the details of your exchange request. Our team is dedicated to working with you to find a suitable solution and ensure your satisfaction. We deeply regret the negative experience you had, and we appreciate your willingness to give us another chance to make it right. Our goal is to provide exceptional customer service and deliver products that meet your expectations. Thank you for your patience, and we look forward to addressing your concerns and working toward a resolution. Best regards, Tablet2Cases Team.

Posted 11 months ago

“They are scammers, I purchased a tablet case and no response for two weeks. They don't resins to my emails and nothing is happening in my shipment!!! Avoid them!!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your concerns. We sincerely apologize for any confusion or frustration you experienced during this process. We want to assure you that we are not scammers and that we take customer satisfaction seriously. Our customer support team has responded to your emails and helped you further with your order. We appreciate your patience and understanding throughout this process. Your left feedback on the email mentioning that we were “Very prompt and professional” and is greatly appreciated. We strive to provide exceptional service to all our customers, and we are glad to hear that our efforts have been acknowledged. Should you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to ensuring your complete satisfaction and will do everything in our power to resolve this matter to your utmost satisfaction. Thank you for bringing this to our attention, and we look forward to rectifying the situation and restoring your trust in our company. Tablet2Cases Team.

Posted 1 year ago

“Have yet to receive the merchandise. Have not been apprised of a delivery date. Is this a scam?”

Helpful Report

Posted 2 years ago

Peter, Thank you for reaching out and bringing this to our attention. I reviewed your order, which was dispatched from our international warehouse, and contacted you privately with the tracking information. I am sorry to hear you thought this was a scam. If you have any further questions, do not hesitate to reach out. Tablet2Cases Team

Posted 2 years ago

“I haven't received it yet. How much longer should I expect to wait?”

Helpful Report

Posted 2 years ago

Patrick, Thank you for reaching out and bringing this to our attention. I reviewed your order, which was dispatched from our international warehouse. I contacted you in private with the tracking information. If you have any further questions, do not hesitate to reach out. Tablet2Cases Team

Posted 2 years ago

“Bad product deasign. Case slips down over camera.”

Helpful Report

Posted 2 years ago

Tom, Thank you for your feedback. I apologize for any inconvenience this may have caused as we advised on the website, while all measures were taken to make this product universal, some tablet models may have buttons covered by the case. We will get in touch with you to further assist you. Tablet2Cases Team

Posted 2 years ago

“I will never buy with you again, the shipping tracking is not sent and they do not respond again. I am very angry about the money I have lost and the confidence that they would ship my order. I need a refund since they have been irresponsible, they sell non-existent products. watch out!!!”

Helpful Report

Posted 2 years ago

Raquel, Thank you for your feedback and for bringing this to our attention. I’m sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We have communicated with you already and provided a resolution. If you have any further questions, do no hesitate to reach out. Tablet2Cases Team

Posted 2 years ago

“Ordered Nov 5, 2022…they said blah blah blah product was during transit, and since we do not have stock in our local warehouse, it was dispatched from our international warehouse. Unfortunately, the carrier returned the package to us because the package included the screen cleaning liquid 11/25/3022 still have not received a tracking number nor product. SAD!!”

Helpful Report

Posted 2 years ago

Dawn, Thank you for taking the time to leave your feedback. We contacted you privately, and I would like to apologize one more time for the inconvenience. I do understand the frustration of purchasing a product to receive it at a certain time and that the service did not meet your expectations. We checked the tracking information and see that the item was already delivered. We will contact you back to confirm the information. -Tablet2Cases Team.

Posted 2 years ago

“Never received the tablet cases.”

Helpful Report

Posted 2 years ago

Kent, Thank you for bringing this to our attention. We are already in contact with you and have offered a replacement. I just sent you the tracking information, and you should receive it tomorrow. Thank you for your patience and understanding. Tablet2Cases Team

Posted 2 years ago

“Still not received and did not know this was coining from China. False advertising on company’s part. I thought the case would be here by now but it hasn’t even left the shipping facility.”

Helpful Report

Posted 2 years ago

Stephanie, Thank you for sharing your experience with us. I truly apologize for the inconvenience. I am contacting you in private to help you further with your request. Thank you for your patience and understanding. Tablet2Cases Team.

Posted 2 years ago

“Poor communications from the get-go. And we are in the 21st century? Incredulous. Disappointing to say the least.”

Helpful Report

Posted 2 years ago

Hello Cornelius, Thank you for your feedback and for bringing this to our attention. I’m sorry to hear of your less-than-satisfactory experience with our Service, and I hope you will accept our sincerest apologies. I understand how disappointing it can be that a service does not meet your expectations. I looked into the conversation and saw our team constantly communicating with you. There is always an opportunity to improve, and Customer satisfaction is our top priority. We appreciate your feedback. Tablet2Cases Team

Posted 2 years ago

“Did not receive case as of 10/16”

Helpful Report

Posted 2 years ago

Lynell, Thank you for taking the time to leave your review. Please accept our sincere apologies for this situation and any inconvenience this may have caused. We send several hundred shipments daily, and lost packages are rare, but these mishaps can still happen. Regardless, we take full responsibility for this issue. I contacted you in private. - Tablet2Cases Team

Posted 2 years ago

“I ordered a case and it said for iPhone 13 when I went to check out. It then was apparently a mini but it didn’t say that prior to ordering. Then they told me it was sold out and made me buy another color. However, I received the case for the mini. Then, they won’t pay for the return shipping. Horrible customer service and messed up website”

Helpful Report

Posted 2 years ago

I'm very sorry that you are having this experience with us. Upon reviewing your order we were able to determine that the product originally purchased (for which we sent a confirmation email) was for the iPhone 13 Mini. When we contacted you to let you know that it was out of stock, we offered you a different color of the product in the original order. Upon you receiving the incorrect product and contacting us about this, we sent you an email letting you know that under these circumstances, we normally ask our customers to cover the postage fee, as we sent the product that was in the order, but regardless, we would like to help you by covering the return postage fee (Up to $5.00). The problem was that our system would only allow us to refund the full amount of the order, so we offered to refund the additional postage fee through PayPal. Unfortunately, we didn't hear back from you. If you would still like to resolve this issue, feel free to reach out!

Posted 2 years ago

“Don’t buy from here unless you want a constant stream of emails requesting reviews without any way to unsubscribe. Buying from here was a mistake.”

Helpful Report

Posted 2 years ago

Hello Adam, Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less than satisfactory experience with Service and hope you will accept our sincerest apologies. I would like to contact you in private and send you pictures at the end of our review request, where we have the option to unsubscribe. That being said you have been unsubscribed and will not receive messages anymore. I am sorry that this request bothered you. Our intention was to get your experience with our product and let other customers know about it as we take our customer's feedback very seriously. -Tablet2Cases team

Posted 2 years ago

“Ordered a week ago. Tracking shows still sitting somewhere in China.”

Helpful Report

Posted 3 years ago

Thank you very much for your feedback. We are sorry to hear that your package seems to be delayed. Your order was dispatched from our main warehouse in China, and although it was dispatched one day after we received it, unfortunately, there was a delay while handing the order to the airline that was going to send it overseas. Right now China is facing difficult times due to the recent outbreak and this has disrupted the logistics situation. We take full responsibility for this and have contacted you in private to discuss it further. Kindly look for our email. --Tablet2Cases Team--

Posted 3 years ago

“11 days since the order was placed and it hasn’t even arrived in country. I didn’t know I was ordering from China or I would’ve plan accordingly. Will have to order a whole new case and start a return process now, As it will not arrive in time”

Helpful Report

Posted 3 years ago

Hello Jennifer, Thank you for leaving your comment. I do apologize for any inconvenience this may have caused. I contacted you in private to help you further. -Tablet2Cases Team-

Posted 3 years ago

“Doesn’t fit my tablet”

Helpful Report

Posted 3 years ago

Hello Margie, Thank you for taking the time of leaving this review. I contact you to your personal email in order to help you further. -Tablet2Cases Team-

Posted 3 years ago

Tablet2Cases.com is rated 4.4 based on 312 reviews