Tackleuk Reviews

Name: Tackleuk
Rating: 3.23

3.2 Rating 124 Reviews

56 %

of reviewers recommend Tackleuk

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Metrics

3.2

Based on 124 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Tackleuk 1 star review on 8th January 2022

Anonymous

Tackleuk 1 star review on 13th July 2016

Robbie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid sent one alarm the other was a empty box then sent a alarm that don't turn off will never use these again”

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Posted 4 years ago

“Since my local tackle shop sadly closed I looked for an online supplier. Have used Tackle UK several times and am pleased with the product range and service. Free c&p on orders over £20 is a bonus.”

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Posted 4 years ago

“Bought a fox carbon throwing stick from them which failed after just two sessions, broken handle. Rubbish returns process, online only and no phone number to talk to a person. Had to pay return carriage cost of £12. Item got crush damage while in their possession so they returned the item to me saying this was not covered under warranty. I am now £82 out of pocket with no product. I’ll never deal with them again. Be aware.”

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Posted 4 years ago

“Very disappointed my order never turned up after two weeks, contacted them to chase order only to be put on hold for 15 minutes, had to disconnect.”

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Posted 4 years ago

“Stay well clear. Very very slow to process your order then stuff is out of stock when it says on website in stock.i got a knife off them which then sent a Email to verify my age but that email goes to your junk folder . It was a good job I checked my junk folder when I thought I've not heard from these people in a while.”

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Posted 4 years ago

“Delivery time is fast, called and spoke to a guy called Craig last time beacause I wanted to add to my order, extremely helpful. Credit to a great company. Will order again and again from this company. Exceptional service everytime”

Helpful Report

Posted 4 years ago

“My order just sat in warehouse and no one had any idea why.. had to chase everything up myself to get anywhere. wont use again. Poor service.”

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Posted 4 years ago

“Great service, I think a lot of reviews are in accurate here. Parcel was Deliverd on time. A+”

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Posted 4 years ago

“Great, I am surprised there are so many bad reviews on here, they have loads of good reviews on Trustpilot & Google 😂”

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Posted 4 years ago

“excellent delivery time consistently with my orders, great offers to be had also.”

Helpful Report

Posted 4 years ago

“Great tackle company, I think the bad reviews on here are a poor reflection. Some items were out of stock, but this is because they are marked up as 3 to 6 days due to having to order from the supplier. Excellent service nonetheless. Would use again.”

Helpful Report

Posted 4 years ago

“I was shocked to find the reviews below, I have never had an issue! Check out their Trustpilot page, thousands of happy customers!”

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Posted 4 years ago

“Spent I've £400 Not all the items turned up after been told on the phone 3 times they were on there way. When the other items did turn up there was still one missing. I'm still wating for my complete order 4 weeks after I payed for it. They will lie to you and take your money then lie to you again. Worst online shopping experience by far. Don't buy from this company!!”

Helpful Report

Posted 4 years ago

Hello, I am sorry to hear about this. You have not shared your name so I am unable to look into your particular issue, but please get in touch with our customer service team so this can be resolved, thanks. Please note that reviews.co.uk will only let us reply to one review a month. Our main review partner is Trustpilot - please check this out for our latest reviews. Regards Tackleuk

Posted 4 years ago

“I ordered tackle on the 19th August and am still awaiting the order despite contacting them twice for an update. Non existent customer service. I will now speak with my bank to request that they seek to get cost of the order back.”

Helpful Report

Posted 4 years ago

“Ordered a rod as they advised it was in stock , received email confirmation that delivery would be two days. After four days there was no sign so phoned them. I was told that I had been sent an email which strangely I didn't receive telling me that it was in fact out of stock and that they were expecting a new delivery from Korum the following Monday. So the following Wednesday I chased them up only to be told it had been despatched but the parcel courier had damaged the box and returned it to them. As they had no more in stock it would now be the following week before they had any more. Left it a few days then enquired again. This time they definitely had them - they had been in the warehouse to check and I would have the rod in a couple of days. Guess what ? When the wife rang them on my behalf they had in fact given me the wrong information and that they didn't have any in stock. I was given the option to cancel or accept an alternative several times , eventually having been fobbed off several times and having lost all confidence in them I took up the option to cancel I'm glad I did as I then found the same rod cheaper at Angling Direct and two days later caught a double figure barbel on it I won't be using Tackle UK again !”

Helpful Report

Posted 4 years ago

“I received my order confirmation on the 13th August 2019 and today is the 30th and it has not arrived. I rang them today and they said they had sent me an email on the 16th saying my order was out of stock and they had to order it in but had not arrived yet and would be another week. I could not find the 16th email from them. The order was for simple collapsible bucket for a sequence of pier fishing trips. Not the end of the world in my case but on reading other reviews it seems that TackleUK have an issue for when you do need them to meet your deadlines and their promises.”

Helpful Report

Posted 4 years ago

“Terrible company another customer who is being fobbed off. Paid for my items weeks ago, yet being held for out of stock item. I contacted them by phone to explain the website still showed stock, got a very unsatisfactory sorry, still no supply £30 lost and no further updates on supply. Avoid this company at all costs, try bobco or angling direct direct, much better services”

Helpful Report

Posted 4 years ago

“DO NOT ORDER FROM THEM! They cancelled the order for no reason after 5 days! Most ridiculous company ever! Don't advertise things as in stock on your website if you have no intention in fulfilling the order! Especially not after 5 days!”

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Posted 4 years ago

“13 days after taking my money this company have not even sent my fishing tackle, 6 emails and still no answer? is this company a scam?”

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Posted 4 years ago

“Made an order 16/6/19 and paid instantly with PayPal. It is now 28/6/19 and no sign of my lures, no communication from the company. If I had seen all of these reviews I would never have placed an order. What a joke of a firm. Im not a happy man!”

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Posted 4 years ago

Tackleuk is rated 3.2 based on 124 reviews