Tackleuk Reviews

Name: Tackleuk
Rating: 3.23

3.2 Rating 124 Reviews

56 %

of reviewers recommend Tackleuk

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Metrics

3.2

Based on 124 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Tackleuk 1 star review on 8th January 2022

Anonymous

Tackleuk 1 star review on 13th July 2016

Robbie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purcahsed a Guru Fusion Base - all fine, dispatched on time .... great. Sent with DHL which is where it started going wrong..... 4 alleged delivery attempts, then stuck in warehouse, then nobody knows. The ticket system for order queries is far too slow - a reply once a day if lucky. Didnt want to refund - they need to understand the Consumer Rights Act - i do !!!!!. Refund processed but Ash the owner is far too busy to talk to a customer.... mmmm customer service seems to be missing Shame really as up till today they had always been great”

Helpful Report

Posted 5 years ago

“Item arrived quickly, however, the item wasn't suitable and the company had no facility for me to return it. I had to luh a large, heavy box to the local post office and pay £16.40 to send by Parcel Force.”

Helpful Report

Posted 6 years ago

“This shop was once customer dedicated in the physical sense. The service, knowledge and approachability of the original owner was what made me spend money there gladly. He was in business 20 years. Now it seems run for the online warehousing side of things and the angler coming in for supplies expecting customer service will leave disappointed in my experience. The quality of the coarse bait is poor, and is often unavailable. Trying to get a staff member to help you locate / understand coarse tackle is difficult as they only seem interested in the carp side of it. The prices are as high as I've paid in any other shop and there are no discounts for big spends like it used to be. The owners of this place know nothing about Somerset and local angling and so Yeovil is effectively without a shop anglers can spend time in and get some good advice, the human touch and treated with value. The problem lies with the young staff and their lack of approachability. They're always somewhere else, off-hand or dealing with packing tackle for internet orders. It is carp, carp, carp and you feel alienated if into other branches of the sport. Avoid it if you can.”

Helpful Report

Posted 7 years ago

Tackleuk is rated 3.2 based on 124 reviews