Talabat have a Customer Happiness Grade of B-. Customers love their delivery and customer service but are unhappy with their refunds.
“
My delivery were so fast. The driver named Ameer Hamza was patiently waiting for my response as I forgot to check my address. Thank you Ameer 05068373** and Talabat for fast delivery today!
”
- Malou
“
Talabat customer service is good. Few problems that we faced is with their Pakistani delivery persons. These men speaks in rude disrespectful manner and tell lies for their own mistakes in delivery delays, delivery to wrong address. Please give proper training to these guys and then allow them to deliver to customers, because their incomptence may bring bad name to Talabat on a long run.
”
- Anonymous
“
I've been using Talabat app for so many times ans as per my personal experience, i haven't had any problems with the delivery at all..delivery is on time and the quality of products are good. customer service is also very good.. i recommend this app to everyone especially those staying here in Qatar..
”
- Lenita from Qatar
“
They are the worst app to use. I pay oro every month fkr benefits they don't honor. I received the wrong food for my order and they did not refund me. Their customer service is horrible. Robotic agents that are incompetent and waste of time and money
”
- Jan
“
Worst app ever talabt mart still processing half an hour and didnot receive and even no refund
”
- Anonymous
“
I didn’t even ask for a refund at first — I just wanted the food I had already paid for.
”
- Anonymous
“
Talabat customer service is good. Few problems that we faced is with their Pakistani delivery persons. These men speaks in rude disrespectful manner and tell lies for their own mistakes in delivery delays, delivery to wrong address. Please give proper training to these guys and then allow them to deliver to customers, because their incomptence may bring bad name to Talabat on a long run.
”
- Anonymous
“
I've been using Talabat app for so many times ans as per my personal experience, i haven't had any problems with the delivery at all..delivery is on time and the quality of products are good. customer service is also very good.. i recommend this app to everyone especially those staying here in Qatar..
”
- Lenita from Qatar
