Talabat have a Customer Happiness Grade of B-. Customers love their delivery but are unhappy with their refunds.
“
My delivery were so fast. The driver named Ameer Hamza was patiently waiting for my response as I forgot to check my address. Thank you Ameer 05068373** and Talabat for fast delivery today!
”
- Malou
“
Talabat customer service is good. Few problems that we faced is with their Pakistani delivery persons. These men speaks in rude disrespectful manner and tell lies for their own mistakes in delivery delays, delivery to wrong address. Please give proper training to these guys and then allow them to deliver to customers, because their incomptence may bring bad name to Talabat on a long run.
”
- Anonymous
“
I've been using Talabat app for so many times ans as per my personal experience, i haven't had any problems with the delivery at all..delivery is on time and the quality of products are good. customer service is also very good.. i recommend this app to everyone especially those staying here in Qatar..
”
- Lenita from Qatar
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I've complained to Talabat and reported the issue and I need a refund.
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- Nabs
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Talabat delivered me wrong item from pharmacy, after returning they told me in 30 min I will get refund. But didn’t refund me anything after many calls and many days. They just reply the same statement phrase of apologizing and to wait.
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- Julia
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I requested a refund or asked for the missing avocado to be sent, but instead, I received a generic message stating that no refund would be issued and the issue was marked as resolved in the Talabat app.
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- YG
“
Talabat customer service is good. Few problems that we faced is with their Pakistani delivery persons. These men speaks in rude disrespectful manner and tell lies for their own mistakes in delivery delays, delivery to wrong address. Please give proper training to these guys and then allow them to deliver to customers, because their incomptence may bring bad name to Talabat on a long run.
”
- Anonymous
“
I've been using Talabat app for so many times ans as per my personal experience, i haven't had any problems with the delivery at all..delivery is on time and the quality of products are good. customer service is also very good.. i recommend this app to everyone especially those staying here in Qatar..
”
- Lenita from Qatar