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Talabat Reviews

1.1 Rating 165 Reviews
C
Happiness Grade

Talabat have a Customer Happiness Grade of C. Customers love their delivery but are unhappy with their refunds.

B

Delivery - Fast

78.95%
Industry Average
Talabat customer service is good. Few problems that we faced is with their Pakistani delivery persons. These men speaks in rude disrespectful manner and tell lies for their own mistakes in delivery delays, delivery to wrong address. Please give proper training to these guys and then allow them to deliver to customers, because their incomptence may bring bad name to Talabat on a long run.
- Anonymous
I've been using Talabat app for so many times ans as per my personal experience, i haven't had any problems with the delivery at all..delivery is on time and the quality of products are good. customer service is also very good.. i recommend this app to everyone especially those staying here in Qatar..
- Lenita from Qatar
E

Refunds - Difficult

46.51%
Industry Average
I requested a refund or asked for the missing avocado to be sent, but instead, I received a generic message stating that no refund would be issued and the issue was marked as resolved in the Talabat app.
- YG
I ordered grocery from Talabat, from Viva. The moment I opened the chicken breast, it smelt rotten. I contacted Talabat and they called me and said they will call me back. Never to hear back from them. Called viva no answer . Also, their in app chat is useless they don’t respond. Absolutely hate it, they take your money and don’t refund.
- Anonymous
I was given conflicting and misleading information by multiple customer service agents regarding my subscription and refund eligibility, which has resulted in an unfair refusal of my refund.
- Samah Ra
B-
66.67%
Industry Average
Talabat customer service is good. Few problems that we faced is with their Pakistani delivery persons. These men speaks in rude disrespectful manner and tell lies for their own mistakes in delivery delays, delivery to wrong address. Please give proper training to these guys and then allow them to deliver to customers, because their incomptence may bring bad name to Talabat on a long run.
- Anonymous
I've been using Talabat app for so many times ans as per my personal experience, i haven't had any problems with the delivery at all..delivery is on time and the quality of products are good. customer service is also very good.. i recommend this app to everyone especially those staying here in Qatar..
- Lenita from Qatar