Talabat have a Customer Happiness Grade of B-. Customers love their delivery but are unhappy with their refunds.
“
My delivery were so fast. The driver named Ameer Hamza was patiently waiting for my response as I forgot to check my address. Thank you Ameer 05068373** and Talabat for fast delivery today!
”
- Malou
“
Talabat customer service is good. Few problems that we faced is with their Pakistani delivery persons. These men speaks in rude disrespectful manner and tell lies for their own mistakes in delivery delays, delivery to wrong address. Please give proper training to these guys and then allow them to deliver to customers, because their incomptence may bring bad name to Talabat on a long run.
”
- Anonymous
“
I've been using Talabat app for so many times ans as per my personal experience, i haven't had any problems with the delivery at all..delivery is on time and the quality of products are good. customer service is also very good.. i recommend this app to everyone especially those staying here in Qatar..
”
- Lenita from Qatar
“
They delivered my order melted and broken, and even after promising a refund, they never credited the amount.
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- Nancy Shaath
“
Most of the time delivery don't have change even if you put payment cash they have to bring charge with them
And items come in a very bad situation if eggs it will be broken i ordered cookies for my daughter i received cookies crumbs they didn't refund my money or exchange it and sometimes the vegetables spoiled very bad customer service and no improvement
”
- Anonymous
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I've complained to Talabat and reported the issue and I need a refund.
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- Nabs
“
Talabat customer service is good. Few problems that we faced is with their Pakistani delivery persons. These men speaks in rude disrespectful manner and tell lies for their own mistakes in delivery delays, delivery to wrong address. Please give proper training to these guys and then allow them to deliver to customers, because their incomptence may bring bad name to Talabat on a long run.
”
- Anonymous
“
I've been using Talabat app for so many times ans as per my personal experience, i haven't had any problems with the delivery at all..delivery is on time and the quality of products are good. customer service is also very good.. i recommend this app to everyone especially those staying here in Qatar..
”
- Lenita from Qatar