“Bought a car headlight for my corsa opened the box up. Part of the frame was broken. Sent back for a refund. Rang them up to see where my refund was. Very rude man answered the phone not at all helpful. So don't think I shall get a refund. Rip off. Don't order from T&T motors. Beware.
Bought a vauxhall corsa headlight from T&T vauxhall service Ltd. Arrived 2days later opened box part of the frame had broken. Sent a picture of the part that broke.told me to send back which I did and I had to pay for the return. Rang them up after a week a man answered the phone very rude. Tried to put me through to someone else the phone rang making a lot of noises on there phone waited 10 min no answer. In the end I just gave up. Never did get my refund So don't buy from this company. Beware.”
“**⭐️ (1 star)**
I had a terrible experience at **T & T Vauxhall Services**. The manager/owner was incredibly dismissive and rude. From the moment I walked in, he seemed angry and uninterested in helping customers.
Whenever I tried to ask questions, he talked over me and was extremely condescending. It felt like my concerns didn’t matter at all. It's really disappointing to see such poor customer service.
If you're looking for a place that values its customers, I would strongly recommend looking elsewhere. Save your time and frustration—avoid **T & T Vauxhall Services**!”
“The part was sent to me poorly packed and broken.
I asked for a refund,which they expected me to pay for the return!.
I took photos of the damaged item.
He has refused me a refund.
Stating that the item was damaged on the return.
The seller admitted that the part they sent me was chipped!!.
Very bad customer service.
I would not recommend!!”
“Ordered an engine from t & t vauxhall services. I Requested a specific engine which I was told was correct. When it arrived it was completely different to the engine I already had in my car. I relayed this onto to the company but was told it was the correct engine, I told them it was different and that I was going to send the engine back. I was then greeted with abuse and vile comments from these people. Making out I was the one in the wrong. I read through the terms and conditions and I was well within my right to get my money back so i returned the engine and had to order another engine from a different company and funny enough it turned up and was the CORRECT engine. They say they are experts in vauxhall but in my opinion dont have a clue !!
I would never ever recommend this company to anyone! Stay well clear.”
“Bought an engine last year off Trevor who owns T&T Vauxhall, assured me it’s the correct one, after I told him there are two types, but turns out he sent me the wrong engine, rang him and told him my mechanic said is the wrong type, he kept saying it’s the right engine, he wouldn’t have the engine back insisting it was the right one, so basically I have an engine that’s no good to me, I would never recommend T&T Vauxhall to anyone , please go elsewhere.. customer service is non existent.. when you want your money back.. they deserve a 0 star rating …”
“I visited "T&T VAUXHALL SVCS LTD" IN SHIFNALL,SHROPSHIRE & BOUGHT AN ENGINE FROM "TREVOR PALIN" (THE OWNER) FOR £725. He assured me that the ENGINE HAD BEEN TESTED BY HIM & WAS ALL GOOD. This was a TOTAL LIE! When fitted it SMOKED & WAS NOISY. I called MR PALIN to complain & was met with AGGRESSION & THREATS. AVOID T&T VAUXHALL SVCS AT ALL COSTS. THEY ARE NOT TRUSTWORTHY. He convinced me to pay by £725 in cash so I would save paying VAT but he denied giving me an invoice for this purchase. THIS MAN KNEW THE ENGINE WAS RUBBISH & ALSO KNEW THAT WITHOUT AN INVOICE I WOULD HAVE TROUBLE SORTING THIS ISSUE OUT. THIS MAN IS A LIAR & A SCAM ARTIST & WELL WORTH AVOIDING. NEXT STOP...TRADING STANDARDS. YOU SHOULD BE ASHAMED OF YOURSELF "TREVOR PALIN". You give others in your profession a bad name.”
