“Sent the wrong sized item, queried with them to be told the size I ordered is out of stock-so why send an XL when I’ve ordered S?! No paperwork or returns info with the order. Checked website for a “code” I was offered. Couldn’t find anything. Complete lack of communication. Didn’t reply to my messages despite me asking them to. I have animals and work full time - they are an agricultural retailer but when I said I couldn’t stay in all day waiting for them to collect it it’s my fault. I eventually paid to return the item myself and they now refuse to reimburse me the postage which, had the item been showing out of stock on their website I would never have ordered and would have saved all this stress and expense only for them to stick their heads in the sand. I would never use them ever again and would advise everyone else the same”
“Needed an item ASAP and ordered through this company, three days later it’s been cancelled as stock problems, no alternative date/apology just cancelled and this item is still advertised for sale 😡”
