“They will scam you to your faces - adding hidden extra charges without telling you. Tapi fake reviews and delete genuine ones, curating an image of perfection. In fact, their staff are incredibly rude and condescending once the sale is complete.”
“Our arrived and during the fitting I was told space was mis- measured as they didn’t have enough carpet.
We emailed the store and head office several times but had no response.
They took our money ( £9000k) and ran! Zero customer service or support.
I’m currently in talks with the ombudsman ad they are in breech of contract.
Steer clear. I wish we had gone with John Lewis”