Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,548 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

$Read Tap \'n Shower UK Ltd Reviews$

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

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Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with the service in the main but i am not happy that i have to wait up to 45 mins on the phone just get someone to get me a VAT invoice for goods that i have purchased and paid for. Regards David Dolphin”

Helpful Report

Posted 4 years ago

“Very good sales with communicating with a customer, the item arrived in good condition with all parts in tact.”

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Posted 4 years ago

“First class service”

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Posted 4 years ago

“Bought a belfast sink and tap from Tap N Shower. The sink was quite a bit cheaper than other shops so was a little nervous but its perfect. Lovely quality. i also bought a tap which looks very smart and at a great price. Ordered on Friday arrived on Wednesday. Thank you”

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Posted 4 years ago

“Ordered a Bristan shower valve at a very good price and it arrived promptly. Unfortunately the valve needed to be exchanged due to a defect (not the fault of Tap ‘n Shower) The help desk quickly arranged a replacement and it arrived quickly and they collected the defect at the same time. Excellent customer service with no quibble whatsoever; would use them again and highly recommend this firm.”

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Posted 4 years ago

“Well packaged and delivered quickly at a good price.”

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Posted 4 years ago

“Great website, great comms, very speedy next-day delivery as promised. Excellent service! Very well done.”

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Posted 4 years ago

“Having purchased a vanity unit and heated towel rail delivery was within a week. Unfortunately a toilet was delivered instead of the unit and a week later I am still waiting for the replacement unit and collection of the toilet. Help by email has been reasonable but in spite of various promises re delivery nothing has arrived. I will review the products when in situ.”

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Posted 4 years ago

“Took longer to arrive than the estimated 4 days. This was required for Thursday/ Friday for a care facility,it came on Saturday morning!”

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Posted 4 years ago

“This arrived in good time, and some questions I had about it were promptly answered”

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Posted 4 years ago

“Good price and swift delivery. Thanks”

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Posted 4 years ago

“Product as expected to replace existing one. Delivery quicker than original email quoted.”

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Posted 4 years ago

“Arrived very promptly Tap as advertised.”

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Posted 4 years ago

“Will definitely use again 😊🙏”

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Posted 4 years ago

“Delivery charges unreasonable for small items and the return/refund process is unnecessarily complicated and lengthy. It took 4 weeks to receive my refund after returning the item after reminding them I’d still not received the funds in my account. The initial postage cost is also not refunded + you’ll have to pay to return the item meaning that it will cost you a minimum of £15 just in postage costs if you decide to return an item . On this basis I can’t recommend.”

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Posted 4 years ago

“Very easy to order the shower, delivery nice and quick, a quality product already set up and working fine.”

Tap 'n Shower UK Ltd 5 star review on 30th August 2022

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Posted 4 years ago

“Very happy with my purchase of my glass soap dish fits perfectly”

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Posted 4 years ago

“Great service, bath looks great in our new bathroom”

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Posted 4 years ago

“Fitted perfect and just what we wanted”

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Posted 4 years ago

“Great product and speedy delivery”

Helpful Report

Posted 4 years ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,548 reviews