TaxRefundPro Ltd Reviews

Name: TaxRefundPro Ltd
Address: 1a Northgate, Rochester
Rating: 3.92

3.9 Rating 97 Reviews

72 %

of reviewers recommend TaxRefundPro Ltd

Company Reviews

Questions

Metrics

3.9

Based on 97 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0203 137 5773

Email:

info@taxrefundpro.co.uk

Location:

1a Northgate
Rochester
ME1 1LS

Write Your review

Tell us how TaxRefundPro Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not recommend them that have my money since 21of September I rang them on the 28 of September they gave me a payment date of the 19th of October on the 19th I rang them first thing they sed someone will ring between 3-5 and no one rang me. I rang them on the 20th and they told me my payment date is the 9th of November I asked them why it change they sed they would get bk to me and never did. I rang them again to find out what was going on and they told me my payment date was the 19th of November and its always been that date. I rang again and asked to speak to the manger he sed he would would look in to it and I would be paid on the 9th of November and still no payment. Rang the manger on the 10th of November he told me to ring the person in charge of payments so rang him and he told me my payment date is the 30th of November. I keep asking them why the date keeps changing and the just tell me they will look into it and call me bk. they should be calling me back later today I won't hold my breath. I will be seeking legal advice this weekend”

Helpful Report

Posted 7 years ago

“My claim was submitted on 30th June to HMRC by taxrefundpro with 6 weeks of timeframe to get money paid to me. It's been more than 8 weeks haven't got anything. They don't even bother to reply to emails. Seems like a fraud company”

Helpful Report

Posted 8 years ago

“I submitted all the info needed for my claim and was quoted 5 - 6 weeks to hear back from them. This was on 4th February and we're now at 13th May and I haven't had a pay out or any contact. I'm worried they've claimed my money and kept it for themselves.”

Helpful Report

Posted 9 years ago

“Disgusting. Don't use them!!!!! Took £100 just to sit at a desk and calculate MY MONEY and then take MY MONEY!!!!!! Nathan galley. Living CON”

Helpful Report

Posted 9 years ago

Hi Nathan, I've reviewed your case file and I can see that you received a good sized refund of which our fee was only a small percentage (15% + VAT as agreed). I can assure you that there is much more involved than just sitting at a desk to calculate your money especially as we worked all 4 tax years for you and pushed to get your refund in time for the Xmas period. Unfortunately after reading your notes there is no indication that you were in any way unhappy with the service you received, all our fee's are stated up front and clearly shown in the claim pack that includes the contract that's signed and dated by our clients before we can proceed with the claim. We have recently undergone a review and our rates are very competitive within our industry. I'm unsure if your issue is related to the fact that you had to pay (this is a professional, not a free service after all) or that perhaps you underestimate the work involved in dealing with your case? If you could clarify this for me then I would be more than happy to deal with any concerns or further questions you may have. Kind regards Stuart Mitchell TaxRefundPro Ltd.

Posted 9 years ago

TaxRefundPro Ltd is rated 3.9 based on 97 reviews