“I always go to Tayna batteries for new car batteries. This time I was able to order a suitable battery at a great price for a known brand. I must say that the delivery was a bit slow this time (usually I get next day delivery)but the company did state that they were under pressure over the Christmas/New Year holidays but nevertheless the delivery was slow. Tayna, please don't let your standards slip. I will still return next time. Thanks”
“Used Tanya Batteries twice now. The first time had a hiccup but Tanya sorted it out without hesitation or question. Customer service departments promise the earth so it's nice to get it proven. I would use them for any bits and pieces they supply with confidence that they'll arrive in top condition and on time.”
“Good service - excellent technical information however Tayna refused to honour their 5 year guarantee when my Varta battery failed after less than 4. I had the battery checked at a local Kwik Fit depot with a commercial Bosch tester and sent a photo showing U/S results. I then returned my battery at my expense. After a week the response was that my battery was ok and what did I want them to do with it - so I told them!!.
In spite of their competitive pricing would not use again. I should mention this was a few months ago so perhaps things have changed.
Anonymous”
“Fast delivery, easy purchase and a great price for quality battery. Tayna never let me down with ant of my purchases over the years. Will definitely be using again”
“Next day delivery, great product (Bosch Battery) well packaged and sealed. Perfect fit in my Octavia 2012 auto and slightly higher cranking power 60Ah instead of 54Ah makes all the difference. Competitive pricing and all round good service. I've recommended you to family who need replacement batteries.”
“Battery was a like-for-like replacement and fitted without problem. Impressive delivery, arriving before noon the day after ordering, securely packaged. Three price options available for my car, all with identical ratings. Very good service.”
“Excellent quality batteries with long warranty. Best price I could find and not beaten. Very fast delivery.
I now don’t go anywhere else for my batteries. Highly recommended.”
“Extremely Disappointing Service – Battery Still Hasn’t Arrived
I placed an order for a car battery with Tanya Batteries on 7th October, choosing them because their website clearly advertised overnight delivery. It’s now over a week later, and the battery still hasn’t arrived. According to the tracking information, it’s been sitting with the courier for days with no progress.
I’ve contacted Tanya Batteries about the delay, but the situation remains unresolved. While they claim the item has been dispatched, that doesn’t help when the product hasn’t actually reached me. This level of service is simply unacceptable, especially when I relied on the “next-day” delivery promise.
I’ve used Tanya Batteries before without issue, which makes this experience all the more disappointing. At this point, I’d expect either a firm delivery date or a full refund. My car has been immobile throughout this ordeal, and I regret not buying locally instead.”
“Tayna are well known for their fast and reliable service when it comes to supplying batteries, but also have a reputation for not honouring warranties and other issues fairly.
I've used Tayna dozens of times over the years, for car, van, truck, stairlifts, fire alarms, disabled scooters etc.
It had never been an issue for me until recently when I had a 4 year warranty Exide battery fail after less than 3 years. I just got the run around for two weeks and then nothing. I had to buy a replacement from Halfords when my battery should still have been covered and replaced under warranty.
Having bought dozens of batteries from Tayna over the years, I wouldn't use them again and wouldn't recommend them.
It's ironic that the guy who' the worse of the lot at customer service actually prides himself on it on LinkedIn.”
