Team Knowhow Reviews

1.3 Rating 184 Reviews
E
Happiness Grade

Team Knowhow have a Customer Happiness Grade of E. Customers are happy with their customer service but are unhappy with their refunds.

F

Refunds - Difficult

25.00%
Industry Average
I would give 0’stars if I could , sick of calling them for a refund /replacement each staff member gives conflicting info. The said item was bought in Dec 2022, replaced in July 2023 as faulty. Faulty again so wanted refund. The latest one said will refund once received, then get an email stating need more info. ANNOYED isn’t the word.
- Anonymous
Failed to install our new Oven saying it would'nt fit (didnt even get it out the box to check) . It did fit. Would not refund me the additional fee I was charged to have it fitted. Spent ages trying to sort it and was passed through multiple help desks. Really bad customer service. Appalling attitude of installers. Would not even give them a 1 star rating
- claire whieldon
I was told I would receive a full refund.
- J Williams
72.73%
Industry Average
Not a delivery it was just a set up of 2 TV .Thank you for great service today, phone call yesterday ,arrived on time . Can't fault them . Only thing l could say pricewise Currys is extortionate . Lovely guys today thanks again
- Macfarlane
Hey, took my father to curry’s at Peterborough, we had asim help my dad with a new tv, he was well mannered, easy to talk with, he explained all different things on different TVs. Couldn’t have asked for a excellent service if I tried. 10 out 10πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚
- Anonymous
I had Andy on two different occasions. Andy and mark has installed my tv and even when it had an issue they still remained until they could find the problem. Very high service of installation
- Micael Avraham