Telkom Reviews

1.5 Rating 132 Reviews
B
Happiness Grade
B

Customer Service - Good

77.63%
Industry Average
As an older person, I was assisted at Telkom Tygervalley by a young lady who was always patient, helpful and friendly. Gave us good advice and tended to all our problems promptly. Thank you for your service Ju-Mari.
posted 3 weeks ago - MRS EM TRICKETT
I got service from Sinovuyo Fantiso and she was really polite and made me feel at ease. Thank you so much!!!
posted 4 months ago - Thembelihle Mhambi
My review is based on the interaction I had with a customer service agent named Sinovuyo.
posted 11 months ago - D Hughes
Needed to go to Telkom Whale Coast Mall, Hermanus to update my details and renew my contract. Got the best service ever from Danusha Frans. What a great asset Telkom has in this young lady. Very pleasant, friendly and efficient. She gets a 10 out of 10 from me.
posted 1 year ago - MICHAEL KRAMPS
Out Of ALL the Telkom branches I went to, Telkom Howard Centre is the most helpful, friendly and transparent. Thank you Shameez, Aashiq, Aimee and Jeff for your excellent customer service👌 The rest of the branches need to be trained by you.
posted 1 year ago - Elana Pekeur
I did a survey and Sihle Khumalo called me to find out why I was not satisfied with the service.
posted 1 year ago - Promise Mulondo
I did apply for a LTE Router with George at Telkom i had the best service ever so i have waited 2weeks and still don't receive my Router so i start to sending emails out and a gentleman with the name Sam got back to me.
posted 1 year ago - Anonymous
Thank you to Siphelele Ntuli for respectfully, enthusiastically, knowledgeably assisting with my query. Keep up the good work. Sterling service
posted 1 year ago - Jerome
Had a problem with my internet service and called 10210, went to through to faults and spoke to a gentleman named Michael Van Niekerk. I have to say the service I received from him was excellent 10/10
posted 1 year ago - Shamila
Wonderful customer service from the 081180 line. The lady who helped me was excellent I am so sorry not to have her name.
posted 2 years ago - Zurika Nienaber