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Tesco Direct Reviews

3.3 Rating 2,151 Reviews
A-
Happiness Grade
A-

Customer Service - Good

80.00%
Industry Average
Tonight I shall raise a glass to Shaun and take this opportunity to thank him officially for his service and dedication - I hope that the company will also - thank you Shaun .
posted 3 weeks ago - John A Guest
At my age now, I have the majority of my home shopping delivered. I have found Tesco to be the best provider for this service. Their delivery of goods for my home are excellent, every item is always correct and alternatives are provided to make sure all my order is provided, their deiivery service drivers are always polite and friendly and very helpful, I highly recommend this Company to all.👍
posted 3 months ago - BRIAN Jacobs
Clare customer service today was absolutely great,very understanding. Went that extra mile to help and sort my bill out
posted 5 months ago - Sean Mizon
Ray from Tesco Super Store delivered my order today 03/05/2024 and I rate him as outstanding . I have to say all the drivers, are always polite & friendly and so helpful. Any problems, with your order, they rectify immediately. 'Well done all of Tesco Delivery Drivers' Been using the service since the start of Covid Lockdown and will continue to use this great service. Many Thanks!
posted 5 months ago - Keith
Very good customer service, well stocked, very very clean, staff are very friendly.
posted 6 months ago - Ruffina Peter
The Customer Service is first class.
posted 6 months ago - Susie
The online customer service was amazing! I was able to find everything that I needed online, definitely ordering from there again.
posted 9 months ago - Anonymous
I had the pleasure of being served at the check-out by a lovely polite young lady, Olivia, in the Tesco Extra store in Leyland. Her politeness and smile was lovely. I have always found the staff at the store very helpful and Hazel on the Customer Service needs a mention too. Thank you Olivia and Hazel for making my visit to the store delightful.
posted 1 year ago - Christine C
The young man who delivered my shopping went over and beyond the service we have received before, he brought the delivery to my kitchen and even asked if he could empty the trays onto the side for me. Which was so kind but we were OK doing this ourselves. This young man deserves recognition for his customer service.
posted 1 year ago - Amelia Jacobs
Ray delivered our shopping today and was so very helpful he is an asset to your company great service
posted 1 year ago - Anonymous