Tesco Direct Reviews

3.2 Rating 2,134 Reviews
B
Happiness Grade
B

Customer Service - Good

79.63%
Industry Average
Clare customer service today was absolutely great,very understanding. Went that extra mile to help and sort my bill out
posted 4 weeks ago - Sean Mizon
Ray from Tesco Super Store delivered my order today 03/05/2024 and I rate him as outstanding . I have to say all the drivers, are always polite & friendly and so helpful. Any problems, with your order, they rectify immediately. 'Well done all of Tesco Delivery Drivers' Been using the service since the start of Covid Lockdown and will continue to use this great service. Many Thanks!
posted 4 weeks ago - Keith
Very good customer service, well stocked, very very clean, staff are very friendly.
posted 1 month ago - Ruffina Peter
The Customer Service is first class.
posted 1 month ago - Susie
The online customer service was amazing! I was able to find everything that I needed online, definitely ordering from there again.
posted 4 months ago - Anonymous
I had the pleasure of being served at the check-out by a lovely polite young lady, Olivia, in the Tesco Extra store in Leyland. Her politeness and smile was lovely. I have always found the staff at the store very helpful and Hazel on the Customer Service needs a mention too. Thank you Olivia and Hazel for making my visit to the store delightful.
posted 7 months ago - Christine C
The young man who delivered my shopping went over and beyond the service we have received before, he brought the delivery to my kitchen and even asked if he could empty the trays onto the side for me. Which was so kind but we were OK doing this ourselves. This young man deserves recognition for his customer service.
posted 8 months ago - Amelia Jacobs
Ray delivered our shopping today and was so very helpful he is an asset to your company great service
posted 8 months ago - Anonymous
Tesco Leytonstone E11 staff are exceptionally helpful whatever time of the day you shop. Male staff saw me limping he took my trolley & place all my items on the convey belt amazing service, didn’t get his name. Also want to give shout out for Nikky C what a treasure she is . Helpful go the extra mile.
posted 11 months ago - Maye
Very helpful florist lady, Tracey, at Selby store. Excellent service.
posted 11 months ago - Anonymous