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Tesco Mobile Reviews

2.3 Rating 149 Reviews
B-
Happiness Grade
B-

Customer Service - Average

66.67%
Industry Average
Tesco Loudwater Store Tesco Loudwater Store: very impressed with staff at this store. Very patient and knowledgeable and service with a smile. Successfully changed my contract from Vodafone to Tesco. A great deal and a great service. Thanks especially to Rohann (apologies if incorrect spelling) he was great!
posted 1 month ago - V Bartyla
I rang customer service this morning on my way to the airport and spoke to a gentleman who was so helpful and patient with me , thank you to this employee
posted 6 months ago - Peter McGuire
for many years now I have excellent experience with Tesco Mobile, even after moving abroad. Recently I requested a replacement sim card and I got one sent immediately. The phone operator was competent and helpful. A pleasant service all the way. 10 out of 10 from me.
posted 11 months ago - marion schulz
After an awfully experience with Jim at the Rochdale store which is a 5 minute walk from our house we travelled 7 miles to the Bury store. I'm glad we did as we had a first class service from Gary who was really helpful in setting up the new phone for us. Thanks Gary for everything and we have recommended you to friends and family.
posted 1 year ago - Ian Blundell
I had a problem with my data usage which I didn't understand. Neil at Kingsteignton Tesco explained simply and sorted my phone so I could see at a glance when I was getting low. Brilliant service! And very friendly - didn't make me feel like a numpty!
posted 1 year ago - Anonymous
I've been a customer for around 10 years. Mostly delighted with service and value for money....until they jumped on the Greed Bandwagon and started increasing prices every year within the term of the contract, thus cancelling out the 1 thing that made them better than everyone else. Saying that, they still offer better value than most in my opinion.
posted 1 year ago - Caller
Very reasonable price and very happy with the service I receive
posted 2 years ago - Anne Whytock
She went beyond her duties to make sure that I got the best service and information on how much time I have if in any way I incur a similar situation.
posted 2 years ago - Keith Fraser
I had the best service from my call to sort my rocket pack out and get me what I normally get
posted 2 years ago - Anonymous
Excellent service buying a new phone from in-store Assistant extremely helpful
posted 2 years ago - Anonymous