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Tesco Mobile Reviews

2.7 Rating 108 Reviews
B
Happiness Grade
B

Customer Service - Good

76.19%
Industry Average
for many years now I have excellent experience with Tesco Mobile, even after moving abroad. Recently I requested a replacement sim card and I got one sent immediately. The phone operator was competent and helpful. A pleasant service all the way. 10 out of 10 from me.
posted 4 weeks ago - marion schulz
After an awfully experience with Jim at the Rochdale store which is a 5 minute walk from our house we travelled 7 miles to the Bury store. I'm glad we did as we had a first class service from Gary who was really helpful in setting up the new phone for us. Thanks Gary for everything and we have recommended you to friends and family.
posted 8 months ago - Ian Blundell
I had a problem with my data usage which I didn't understand. Neil at Kingsteignton Tesco explained simply and sorted my phone so I could see at a glance when I was getting low. Brilliant service! And very friendly - didn't make me feel like a numpty!
posted 11 months ago - Anonymous
I've been a customer for around 10 years. Mostly delighted with service and value for money....until they jumped on the Greed Bandwagon and started increasing prices every year within the term of the contract, thus cancelling out the 1 thing that made them better than everyone else. Saying that, they still offer better value than most in my opinion.
posted 1 year ago - Caller
Very reasonable price and very happy with the service I receive
posted 1 year ago - Anne Whytock
She went beyond her duties to make sure that I got the best service and information on how much time I have if in any way I incur a similar situation.
posted 1 year ago - Keith Fraser
I had the best service from my call to sort my rocket pack out and get me what I normally get
posted 1 year ago - Anonymous
Excellent service buying a new phone from in-store Assistant extremely helpful
posted 1 year ago - Anonymous
Tesco xtra Dudley excellent service @ advice from staff especially Vikki who deserves a mention.She had a perfect way with her explained everything about my new phone .She made my visit extremely satisfying. Thank you Vikki.
posted 1 year ago - Ms Janice Doggj
Great service from Rihanna at Tesco Mobile in Petersfield store, very knowledgable and polite, compared to previous encounter with Ben at Winchester shop absolutely hopeless and unhelpful to my wife ( maybe because she was disabled and 76 years old and didn’t want to spend more than £7.50 per month)
posted 1 year ago - Gwylam Rowntree