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The 1916 Company Reviews

5.0 Rating 354 Reviews
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About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

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Customer Service - Good

98.21%
Industry Average
Could not be happier with my recent Rolex purchase at 1916 Company. Joe Ni Zhoulei was exceptional. His expertice, knowlege and experience really shines. Our conversations were detailed and informative. The purchace and delivery was everything you would expect. I needed service on another watch and it went flawless. Very highly recommended. 1916 Company will be my new AD.
posted 1 month ago - Syed
First class service just as I've always come to expect. It's why I keep coming back.
posted 1 month ago - Jan
Full service location including expert repairs.
posted 1 month ago - Gary
Any company is made up of its employees, and in the case of our two Rolex purchases, Alex Lazarus is at the apex of performing exceptional customer service.
posted 1 month ago - Joseph
Great service. Easy transaction
posted 1 month ago - Jack
The 1916 Compnay delivers uncomprimised customer service at every opportunity.
posted 1 month ago - Paul
Megan provided absolutely perfect service during my watch purchase. Bought a CPO Rolex for my 40th and couldn't be happier with the experience. Look forward to buying my next one at 1916 again.
posted 1 month ago - Eddie
Great prices, customer service is excellent
posted 1 month ago - "Carnell"
Very pleased with the service from start to finish! Enjoyed working with Max and your team.
posted 1 month ago - Patrick
Great service from Will. I reached out with a specific piece in mind (Cartier Tank Louis) and he helped me out - even offering to come in on his day off - and I viewed three watches. Superb follow up as well. I'll certainly be using 1916 Company for future purchases.
posted 1 month ago - Alex