The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 139 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 139 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches and fine jewelry, uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our jewelry selection includes 50 leading designers including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, our exclusive private label diamond and bridal collection, and many more.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy, their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 10th September 2025

Bill

Christina

Jason

The 1916 Company 5 star review on 5th September 2025

Anonymous

The 1916 Company 5 star review on 4th September 2025

Joe

Anonymous

Anonymous // 01/01/2019

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“This was my first time shopping for a Rolex, and to be honest, I was a little intimidated. I had never been to an authorized dealer before, and from everything I’ve heard online, I expected the process to be difficult or overwhelming. But my experience with The 1916 Company completely exceeded my expectations. Will and Theresa were absolutely amazing—friendly, knowledgeable, and incredibly accommodating throughout the entire process. They made me feel comfortable from the start and really took the time to walk me through everything. Their professionalism and genuine care made what could’ve been a stressful experience into something truly enjoyable. Thanks to them, I was able to get a beautiful Datejust for my birthday, and I couldn’t be happier with it. The watch is stunning, and the overall experience was something I’ll always remember. I will definitely be coming back for my next purchase. I highly recommend The 1916 Company!”

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(1916-ardmore) - Posted 4 months ago

“First of all, I must say Alex Lazarus put the needle through the thread. Great sense of service, everything was up front, especially when I asked if the price was negotiable and if so, how low could we go without anyone getting in trouble. He humorously replied he respected the fact I wanted no one to get into trouble, LOL. A very detailed, polished representative who walked me along the whole process via email and text right up to the day it arrived. I greatly appreciate and recommend and will be a return customer at The 1916 Company. Jeff in Texas.”

The 1916 Company 5 star review on 14th October 2025

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Posted 1 month ago

“Absolute pleasure of an online purchasing experience. Within a day of my purchase Justin reached out to me by phone to inform me of the order status as well as answer any potential questions I may have had. He was very knowledgable and customer oriented and elevated a simple online purchase into a showroom experience. I would be ecstatic to purchase from 1916 Company in the future”

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Posted 2 months ago

“Conversation, purchase, shipping, delivery were all top notch!”

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Posted 2 months ago

“Team at 1916 was great to work with. Very informative, quick to respond to my questions and fast shipping. I also paid a very competitive price for my Omega Speedmaster 57 Chrono and it looks FANTASTIC!! Definitely recommend for your next purchase.”

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Posted 2 months ago

“Stunningly great experience. First purchase was a CPO Rolex Daytona WG Meteorite Racing Dial. Sent a request in and Alex L pinged me the next day. Three texts, one call, wire transfer, done. Picked it up at the Chestnut Store in downtown PHL on my way through town. TBH anb who's kidding who, I made a special trip to see the firm, Alex and meet/greet while receiving my watch in person. First time I've bought CPO and it's a winner. Got home 3 days later and my wife picked out a new Cartier Tank. Sales closed via wire and it was in the FedEx to us that night. 1916 is a great firm, excellent selection and inventory, Tom Mosso/1916 YT channel is great as is the website. I even got a handwritten thank you note and small gift for our purchase. Old school effort and execution with new world reach. We'll def be back sooner than later.”

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Posted 2 months ago

“Absolutely love my watch and the entire process went smoothly. The staff at 1916 are very knowledgeable and trustworthy.”

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Posted 2 months ago

“The experience was smooth and enjoyable.”

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Posted 2 months ago

“Your members have different pricing for same watches which encourages shopping around”

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Posted 2 months ago

“Alex at the Philadelphia store was fantastic to work with!”

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Posted 2 months ago

“As advertised and even more. Cannot tell this watch was ever worn at all! Fast shipping too. Will absolutely buy from them again!”

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Posted 2 months ago

“MY SALES ADVISOR, REUVEN, IS A WELL INFORMED WATCH GUY. WE WERE ABLE TO COMPLETE THE PURCHASE OF MY TIMEPIECE MUCH TO MY SATISFACTION. GREAT PLACE TO BUY YOUR NEXT WATCH.”

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Posted 2 months ago

“Working with Ryan Brazier from 1916 on the acquisition of a couple watches has been an absolute perfect customer experience. Straight up communication, fair and reasonable offer/deal and he (and 1916 team) go to extreme lengthy to ensure the customer is happy at the end of the day. Thank you for everything!”

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Posted 2 months ago

“Quick to respond to questions and happy to assist with inquiries, Watch was shipped out in a timely manner, arrived as described and represented in photos.”

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Posted 2 months ago

“Stellar Service and Exceptional Products I’ve been a loyal customer since 2010, back when they were known as Govberg, and the level of service has consistently exceeded expectations. Over the years, I’ve purchased many watches from them, and while I may not technically be a VIP, I’ve always been treated like one. One particular watch I had been pursuing for years was nearly impossible to acquire due to long waitlists, limited production, and high demand. I ultimately decided to explore the pre-owned market. From the very beginning, I’ve worked exclusively with George Mayer, who is not only extremely knowledgeable and professional, but also an exceptional person. His expertise and dedication made the process seamless—he sourced the watch, negotiated a fair deal, and ultimately helped me secure my grail timepiece. I’m truly grateful to him and his team. Beyond sales, their support with servicing and parts has been just as impressive. I’ve entrusted them with several of my watches, and every experience has been excellent. The 1916 Company exemplifies strong leadership and employs a team that clearly understands the ever-evolving, highly competitive watch industry. Collecting watches is a true passion of mine, and I’m proud to say that about 90% of my collection has come through George, with the remainder being from smaller microbrands. Thank you again for the outstanding service and support over the years.”

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Posted 3 months ago

“I have long searched for the Jaeger-LeCoultre Duomètre early version and was pleased to find 1916 Company had the time piece as I had done business many times with them in the past. I traded a few pieces from my collection in towards this timepiece as was excited to receive the new watch acquisition - unfortunately, the chronograph complication was defective with the seconds wheel reseting to 1 vs 0. I returned the piece and requested JLC service and am waiting for an update.”

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Posted 3 months ago

“Decided to acquire my grail Rolex, the pre-ceramic Daytona with white dial, and spent considerable time testing various selling outlets. Having a prior excellent transaction experience with 1916 (actually Watchbox) this group was high on my list. Given the current high-quality Daytona fakes in the market decided the Rolex Certified Pre-Owned was direction for me as knew this older Rolex would be authentic and in perfect working order. With that decision it was easy to chose 1916 as their pricing is the absolute lowest in the Rolex CPO market, and worked with Alex who patiently answered my inquiries and sent me additional pricing comps. Transaction was very easy to conclude, with shipping accommodated for delivery on the day and early time that I wanted. Alex followed up to insure that all was well with the watch. 1916 brings confidence in buying an expensive watch that is authentic, and makes the transaction easy and very satisfying. Top of my list for future purchases!”

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Posted 3 months ago

Hello David, Thank you for your review. We're thrilled to hear that you had such a positive experience with Alex. It’s wonderful to know that our team could provide the confidence and satisfaction you were looking for in your purchase. We appreciate your trust in us and look forward to assisting you with any future watch acquisitions. Warm regards, Team The 1916 Company

Posted 2 months ago

“Servizi eccellenti, prodotto e spedizione perfetti. Comprerei di nuovo da loro.”

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Posted 3 months ago

“Very helpful over the phone. Answered all my questions and even looked at the watch for me to confirm condition. I made the purchase...shipping and authentication (through eBay) was very smooth and I received constant updates. Also got a killer price! Very satisfied with 1916.”

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Posted 3 months ago

“I am very pleased with The 1916 Company. This year my salesman Daniel was able to get me 2 watched that i was looking for in quick fashion and found a watch i was not expecting to see but could not leave the store without. I look forward to my next watch purchase.”

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Posted 3 months ago

“Had a great experience working with George Mayer to secure a 31mm datejust for my wife. After we switched preference from a 28mm to 31mm, George & team procured the watch within 5 days. We had the watch in hand 1 day after completing payment.”

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Posted 3 months ago

The 1916 Company is rated 5.0 based on 139 reviews