The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 465 Reviews

98 %

of reviewers recommend The 1916 Company

5.0

Based on 465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 26th April 2026

Anonymous

Anonymous // 01/01/2019

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English

“A Govberg company with knowledgeable professionals willing to assist in premium timepiece selection. Very detail oriented process and follow up post purchase and service.”

Helpful Report

Posted 2 weeks ago

Hi Stephen, Thank you for your kind words. We’re thrilled our team could assist with premium timepiece selection and provide a detail-oriented process and thoughtful post-purchase follow-up. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 week ago

“The entire team was above and beyond, Mehrad was busy, so Ron stepped in to help find a watch for my mother in law. The process went smooth and my mother in law left with a beautiful new watch.”

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Posted 2 weeks ago

Hi Frank, Thank you for the kind words. We’re glad Ron could help while Mehrad was busy and that your mother-in-law loves the watch. We appreciate your support and look forward to assisting again. Warm regards, The 1916 Company

Posted 1 week ago

“Great experience overall with 1916! Would absolutely work with them again. Big thanks to August Benjamin, who helped me track down a watch I've been eyeing for a while for a great price. 1916 definitely provides a "white glove" service!”

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Posted 2 weeks ago

Hi Antonio, Thank you so much for your kind words. We’re thrilled August Benjamin could help you find that watch at a great price and that you enjoyed our white-glove service. We’ll pass along your appreciation. Warm regards, The 1916 Company

Posted 1 week ago

“Great experience. I highly recommend the 1916 Company, the H Moser & Cie perpetual Streamliner was mint and much better than expected. The communication was great, shipping lightning fast at a fair price. Lastly, working with Will Huff was a great experience. Will is friendly, knowledgeable and very professional. Thanks, love the watch.”

Helpful Report

Posted 2 weeks ago

Hi Keith, Thank you so much for sharing your experience. We’re thrilled to hear the H. Moser & Cie Streamliner exceeded expectations and that Will Huff contributed to a smooth, professional process. We’ll pass along your kind words to him and the team. Warm regards, The 1916 Company

Posted 1 week ago

“Great company to do business with. Very fair on their tarde values and have a great selection on jewelry amd watches. I downloaded the app and I'm always checking it for their new inventory”

Helpful Report

Posted 2 weeks ago

Hi Doug, Thank you for your kind words. We’re thrilled you’ve had a great experience with The 1916 Company and that you’re enjoying our jewelry and watches selection, fair trade values, and the app for new inventory. We appreciate your support and look forward to assisting with your next browse or purchase. Warm regards, The 1916 Company

Posted 1 week ago

“Great experience purchasing a watch for my wife. Dan was fantastic to work with.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for sharing your experience. We’re thrilled to hear Dan made your watch purchase for your wife fantastic. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 week ago

“As always, a great experience. This has been my go to place for watches (new or pre-owned) since I began collecting and I highly recommend them.”

Helpful Report

Posted 3 weeks ago

Hi Roberto, Thank you so much for your kind words. We’re thrilled that The 1916 Company continues to be your go-to for watches, and we truly appreciate your recommendation. Warm regards, The 1916 Company

Posted 1 week ago

“Hunter helped me buy my 116719BLRO, and she was fantastic from start to finish. I didn’t feel judged or pressured at any time. You can tell she’s really trying to listen to what brings a guy in. And I was genuinely impressed with how knowledgeable she was of obscure smaller brands I happen to be a big fan of (Sinn, Ball). She was patient and went above and beyond making herself available after hours, even though I got tangled up in stuff and just ran late. She did not make fun of me, or even break eye contact when I came in with a dryer sheet sticking out of my right sleeve. She listened to me go on about philosophy, silly drawings I make, and the sideways ways I enjoy watches. She’s super personable, I loved getting to hear her perspectives on travel, culture and the watch community. I’m summary, lshe has a great vibe. The world better be kind to her.”

Helpful Report

Posted 3 weeks ago

Hi Michael, Thank you so much for sharing your experience. We’re thrilled Hunter made your purchase enjoyable and informative, and we’ll be sure to pass along your kind words. We’re glad she could be there for you after hours and appreciate your thoughtful notes about her approach and knowledge. Warm regards, The 1916 Company

Posted 1 week ago

“I had an exceptional experience at this store. Dylan, the service associate, and John, the sales associate, were incredibly helpful and knowledgeable. Dylan guided me through the waitlist process and assisted me in trying on the watch. John communicated effectively throughout the entire process and was a pleasure to work with. It’s not just about getting the watch you want; it’s also about having a wonderful experience. This store truly stands out, and I’ll definitely be returning for my next purchase. Thank you The 1916 Company for making this an unforgettable experience!”

Helpful Report

Posted 3 weeks ago

Hi Antonio, Thank you so much for sharing your experience. We’re thrilled Dylan and John could help make your visit exceptional, and we’ll be sure to pass along your kind words to the team. We look forward to assisting you again on your next purchase. Kind regards, The 1916 Company

Posted 1 week ago

“Fantastic customer service from Zachary and a great collection of watches both new and pre-owned. We will be buying from here again! We highly recommed! Glad we have a great place like this locally.”

Helpful Report

Posted 3 weeks ago

Hi George, Thank you so much for your kind words! We’re thrilled Zachary provided fantastic service and that you enjoyed our collection. We’ll be sure to pass along your appreciation. We’re grateful to have you as a local customer and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Thank you for your fantastic customer service, amazing quality and very fair pricing. Will happily recommend 1916 to anybody looking for a luxury watch”

Helpful Report

Posted 3 weeks ago

Hi Erika, Thank you so much for your kind words. We’re thrilled you had a fantastic experience with our customer service, quality, and pricing. We’ll be sure to pass along your appreciation. We look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“It was a pleasure dealing with the staff. She was patient and kind and made it fun.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your kind words. We’re delighted the staff member made your experience enjoyable, and we’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 week ago

“I really had a good experience at 1916. I picked up my first serious Rolex and a Cartier for my wife to celebrate a special occasion. Alex, my salesperson guided me through the whole process. When spending a great sum of money, I expected personal service, and that’s what I got. 1916 also has the best value compared to bucherer or watches of Switzerland. Everything came through quick and easy. Now my wife and I are enjoying our beautiful pieces.”

Helpful Report

Posted 3 weeks ago

Hi Michael, Thank you so much for sharing your wonderful experience. We’re thrilled Alex could guide you through the process and that both the Rolex and Cartier pieces exceeded your expectations. We’re glad you found value here and that you and your wife are enjoying your new pieces. Warm regards, The 1916 Company

Posted 1 week ago

“A fantastic experience, Connor was wonderful. We cant wait to see what we will find next.”

Helpful Report

Posted 3 weeks ago

Hi Mehdi, Thank you so much for your kind words. We’re thrilled Connor made your experience wonderful. We can’t wait to help you find your next piece. Warm regards, The 1916 Company

Posted 1 week ago

“I was helped by Max, she was very helpful and cordial”

Helpful Report

Posted 3 weeks ago

Hi Robert, Thank you for sharing your experience. We’re glad Max could help and be cordial throughout your visit. We’ll make sure she receives your appreciation. We’re here whenever you need us again. Warm regards, The 1916 Company

Posted 1 week ago

“August Sales Person Excelent Customer Service”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your kind words. We’re glad August provided excellent customer service. We’ll pass along your appreciation and look forward to assisting you again soon. Warm regards, The 1916 Company

Posted 1 week ago

“After selling our family business, I wanted to purchase a watch that reminded me of the level of success we had accomplished over the years. Robert was more than helpful in assisting me in the buying process by showing me what was available for immediate purchase, or by placing an order. His knowledge of all of the brands, and specifically the style I was looking for, helped me narrow down my search without spending hours hunting and pecking. I would certainly not hesitate to reach out to him again for any future purchase. Thank you Robert, and The 1916 Company.”

Helpful Report

Posted 3 weeks ago

Hi David, Thank you so much for the kind words. We’re thrilled Robert could help you find exactly what you were looking for and that you’re happy with your purchase. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 week ago

“A pleasure working with Fernando Fuentes and the team at 1916. I would highly recommend this jeweler.”

Helpful Report

Posted 3 weeks ago

Hi Steven, Thank you so much for your kind words. We’re thrilled to hear you had a pleasure working with Fernando Fuentes and the 1916 team. We’ll be sure to pass along your appreciation. We’re grateful for your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“I’ve purchased four watches from The 1916 Company, and every experience has been consistently excellent. Their selection is watchimpressive, but what really stands out is the level of customer service and support they provide throughout the entire process. Working with Will Huff has made a big difference—he’s knowledgeable, responsive, and genuinely focused on helping you find the right piece rather than just making a sale. He takes the time to answer questions, provide insights, and ensure you feel confident in your purchase. From start to finish, the experience has been smooth, professional, and enjoyable. I wouldn’t hesitate to recommend The 1916 Company to anyone looking for a high-quality watch and a trustworthy buying experience.”

Helpful Report

Posted 3 weeks ago

Hi Stuart, Thank you so much for the kind words. We’re thrilled Will Huff helped make your experience with The 1916 Company exceptional. We’ll be sure to pass along your appreciation. We’re grateful for your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“I had an outstanding experience working with Monica of The 1916 Company’s Center City Philadelphia jewelry store. I was on a tight timeline trying to find a very specific timepiece for my wife’s special birthday—something that’s been nearly impossible to track down—and Monica came through in a big way. From the start, Monica was responsive, knowledgeable, and genuinely committed to helping me find exactly what I was looking for. She kept me updated throughout the entire process and ultimately delivered the watch right on time. The moment my wife opened the box was unforgettable. It’s rare to find this level of customer service and dedication, especially when it comes to high-demand pieces. I wouldn’t hesitate to recommend The 1916 Company—ask for “Monica”, if you can. She truly went above and beyond, and I am grateful to her!”

Helpful Report

Posted 3 weeks ago

The 1916 Company is rated 5.0 based on 465 reviews