The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 465 Reviews

98 %

of reviewers recommend The 1916 Company

5.0

Based on 465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 26th April 2026

Anonymous

Anonymous // 01/01/2019

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English

“Great experience working with Conner. Communication was clear and timely throughout the entire process, and the level of service was excellent. Everything went smoothly—highly recommend.”

Helpful Report

Posted 3 weeks ago

Hi Jim, Thank you so much for sharing your experience. We’re thrilled Conner provided clear communication and excellent service throughout the process. We’ll pass along your appreciation. We look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“I recently had an outstanding experience with 1916 Company, and I have to give them a full five stars! From start to finish, the service was exceptional. I was assisted by Jas, and I couldn’t be happier with the experience. Jas was knowledgeable, attentive, and incredibly friendly. They took the time to understand exactly what I was looking for, and guided me through the entire process with patience and professionalism. Their expertise and attention to detail made the experience seamless and enjoyable. I left feeling confident and satisfied with my purchase, and it’s all thanks to Jas and the team at 1916 Company. If you’re looking for top-notch service and a company that truly cares about its customers, I highly recommend 1916 Company. Five stars all the way!”

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Posted 3 weeks ago

Hi Idan, Thank you so much for your kind words. We’re thrilled Jas helped make your experience with The 1916 Company exceptional. We’ll be sure to pass along your appreciation. We’re grateful for your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“I found my watch online and had communication with “Lucas. When I decided to actually purchase a watch I would only work with someone in person as it was a ten thousand dollar down payment to get it sent to me. I then was contacted by Kohn Burba from 1916 in Cherry Creek shopping mall in Denver. I was favorably impressed with Johnknowledge and demeanor. I deposited the required sum of money and waited for the timepiece to arrive at Cherry Creek store. Everything from the indoor parking to the clean mall and the appearance of the 1916 store is way better than most. There was a bit of a delay for the watch to arrive but as John pointed out upon our first meeting, it was worth it to get exactly what I wanted. I will recommend 1916 to other’s and John Burba to work with.”

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Posted 3 weeks ago

Hi William, Thank you for sharing your experience. We’re glad John Burba and the Cherry Creek team made your purchase worth the wait. We’ll pass along your kind words and appreciation. We look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Knowledgeable associates and phenomenal service.”

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Posted 3 weeks ago

Hi Paul, Thank you for your kind words. We’re thrilled you had a great experience with knowledgeable associates and phenomenal service. We’ll be sure to pass along your praise. Warm regards, The 1916 Company

Posted 1 week ago

“It was our first luxury watch purchase, and we’re so glad we chose 1916,it truly has an incredible collection of watches and jewelry. Both Karen and Mady were wonderful to work with. They were extremely polite, patient, and attentive while we explored different options, which made the entire experience so enjoyable. Thank you for making our visit so special,the drive from New Jersey was absolutely worth it. Thankyou”

Helpful Report

Posted 3 weeks ago

Hi Harmeen, Thank you so much for your kind words. We’re thrilled you and your loved ones had a wonderful first luxury watch purchase with The 1916 Company, and that Karen and Mady could make the experience special. We truly appreciate your trust and your drive from New Jersey to visit us. We look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Great experience. Answered all my questions.”

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Posted 3 weeks ago

Hi Rick, Thank you so much for sharing your experience. We’re thrilled to hear you had a great experience and that all your questions were answered. We appreciate your feedback and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Had a great experience with Natalie Goldberg at the 1916 Watch Company in Philadelphia. I went in for a Grand Seiko “Skyflake,” and she made the whole process easy and enjoyable. I’m really happy with the purchase. Would definitely recommend working with her if you’re in the market for a watch.”

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Posted 3 weeks ago

Hi Eric, Thank you so much for sharing your experience with Natalie Goldberg. We’re thrilled you found the Grand Seiko “Skyflake” purchase easy and enjoyable, and that you’re happy with it. We’ll be sure to pass along your kind words to Natalie. We truly appreciate your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Best in the business”

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Posted 3 weeks ago

Hi there, Thank you so much for the kind words. We’re thrilled you consider us best in the business. We’ll pass along your appreciation to the team and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Jaz was very easy to work with and I enjoyed the whole sales process. Jaz is very friendly and represents the 1916 Company well.”

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Posted 3 weeks ago

Hi Alexander, Thank you so much for your kind words. We’re thrilled Jaz made your experience with The 1916 Company easy and enjoyable. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 week ago

“I had an outstanding experience with The 1916 Company. I recently purchased a Rolex Yacht-Master and couldn’t be happier with how everything was handled from start to finish. Hans was my advisor, and he was top-notch throughout the entire process. Super knowledgeable, transparent, and never pushy…just genuinely focused on helping me find the right watch. He took the time to walk me through the details, answered every question I had, and made sure I felt confident in the purchase. The watch itself was exactly as described, beautiful condition and clearly held to a high standard. You can tell they take their Certified Pre-Owned program seriously. Overall, a smooth, professional, and enjoyable buying experience. I wouldn’t hesitate to work with Hans or The 1916 Company again.”

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Posted 3 weeks ago

Hi Justin, Thank you so much for sharing your fantastic experience. We’re thrilled Hans provided exceptional, transparent guidance and that the Yacht-Master met your expectations. We’ll be sure to pass along your kind words to him. We truly appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“My experience purchasing my first Rolex from The 1916 Company was exceptional from start to finish. The team was knowledgeable, patient, and genuinely focused on helping me. The entire process felt personalized and seamless, making what could have been an intimidating purchase feel exciting and memorable. It was a first-class experience that matched the significance of buying a Rolex, and I am already planning my next watch with them.”

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Posted 4 weeks ago

Hi Stephen, Thank you so much for sharing your exceptional experience. We’re thrilled to hear you felt supported, valued, and excited throughout your Rolex purchase. We’re grateful for your trust and can’t wait to assist with your next watch. Warm regards, The 1916 Company

Posted 1 week ago

“Very welcoming to new clients. I’ve visited their Manhattan Beach location and every staff has been very nice and accommodating. I have purchased my very first Rolex here and definitely won’t be my last.”

The 1916 Company 5 star review on 19th April 2026

Helpful Report

Posted 4 weeks ago

Hi Ryan, Thank you so much for your kind words. We’re thrilled you had a welcoming experience at our Manhattan Beach location and that your first Rolex purchase went well. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Great, Professional service. Helpful, and attentive.”

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Posted 4 weeks ago

Hi there, Thank you so much for your kind words. We’re thrilled you had a great, professional, and attentive experience. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“No more walking into local authorized Rolex dealers and having to choose and overpay for their older certified, impulse buy inventory. Now I get to select what I want. The way I want.”

Helpful Report

Posted 4 weeks ago

Hi Bruce, Thank you so much for your kind words. We’re thrilled you’re enjoying the flexibility to pick exactly what you want. We appreciate your support and look forward to assisting with your next selection. Warm regards, The 1916 Company

Posted 1 week ago

“I’ve always been a big fan of Tim Mosso’s reviews and content on YouTube, so I finally decided to give 1916 Company a try. I found a beautiful Blancpain Leman Ultra Slim. Phil was amazing to work with. The communication was prompt and excellent, and he just genuinely a good guy to have a conversation with. Transaction was smooth, shipping was fast, and watch was as advertised. Definitely recommend, and can’t wait to find my next piece on 1916.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you so much for the kind words. We’re thrilled Phil provided prompt communication and made your experience smooth from start to finish. We’ll be sure to pass along your appreciation. We’re grateful for your recommendation and look forward to helping you find your next piece. Warm regards, The 1916 Company

Posted 1 week ago

“From the moment I stepped inside, I felt welcome. Jennifer and Harrison were friendly and helpful. I went there to purchase a Rolex, so they patiently explained the process and took down my preferences. It was an easy and smooth process. I was lucky enough to get my watch after a brief period and Jennifer was excited for me which also made it a special experience. The selection of pre-owned watches is also impressive, in addition to their jewellery.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for sharing your wonderful experience. We’re thrilled to hear Jennifer and Harrison made you feel welcome and that the Rolex purchase went smoothly. Congratulations again on your new watch, and we’re glad you enjoyed our selection of pre-owned watches and jewelry. Warm regards, The 1916 Company

Posted 1 week ago

“Erica provided an exceptional experience from start to finish. She was welcoming, attentive, and very efficient in helping us find exactly what we were looking for. Before we even began trying on watches, she took the time to meet with us, understand my preferences, and guide me toward styles that would be a great fit. When it came time to try them on, she brought out a variety of options, which made it easy to compare and find the perfect one. Once we made our decision, Erica assured us she would do her best to find it, and she absolutely delivered. When we returned, everything was prepared and the process was seamless. She made the entire experience easy and enjoyable. We truly appreciate her effort and professionalism. Thank you, Erica!”

Helpful Report

Posted 1 month ago

Hi Yara, Thank you so much for sharing your experience. We’re thrilled to hear Erica provided such a welcoming, attentive, and efficient experience from start to finish. We’ll be sure to pass along your kind words to her. It’s wonderful to know the process felt seamless and that you found the perfect watch. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Customer service and selection were fantastic. The best part, the employees were very knowledgeable of their product.”

Helpful Report

Posted 1 month ago

Hi Eric, Thank you so much for sharing your kind words. We’re thrilled to hear that you had a fantastic experience with our customer service, selection, and knowledgeable staff. We truly appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“I had a great experience with Hain. Communication and service were excellent. Thank you!”

Helpful Report

Posted 1 month ago

Hi Ryan, Thank you so much for sharing your feedback. We’re thrilled to hear Hain delivered excellent communication and service. We’ll be sure to pass along your kind words. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“The only company to purchase a designer bag. Pristine bags. Excellent customer service”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for sharing your kind words. We’re thrilled you had a fantastic experience with The 1916 Company and our designer bags. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

The 1916 Company is rated 5.0 based on 465 reviews