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The 1916 Company Reviews

5.0 Rating 124 Reviews
98 %
of reviewers recommend The 1916 Company
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5.0
Based on 124 reviews
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About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches and fine jewelry, uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our jewelry selection includes 50 leading designers including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, our exclusive private label diamond and bridal collection, and many more.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy, their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 5th September 2025
Anonymous
The 1916 Company 5 star review on 4th September 2025
Joe
The 1916 Company 5 star review on 4th September 2025
Benjamin
The 1916 Company 5 star review on 4th September 2025
Ervin
The 1916 Company 5 star review on 4th September 2025
Joseph
The 1916 Company 5 star review on 4th September 2025
Kevin
The 1916 Company 5 star review on 24th July 2025
John
4
Anonymous
Anonymous  // 01/01/2019
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Nilesh
Verified Client
“August B is awesome. Very knowledgeable and top notch customer service. Answered every question!! Bought 2 watches JLC and Patek.”
Helpful Report
(1916-hq) - Posted 2 months ago
Anonymous
Verified Client
“The 1916 Co is “the” go to place for your watch. Confidence and trust in the quality of the watch you receive is unmatched. Great pricing and great selection, no need to look elsewhere !!!!”
Helpful Report
(1916-hq) - Posted 2 months ago
Ryan
Verified Client
“I purchased a breitling super ocean from the 1916 company.. The watch was in great shape and a very fair price. When the watch arrived the bracelet was a little too small for my large wrist. I contacted 1916 about the issue and they found me a matching link and sent it free of charge. I highly recommend the 1916 company I will be doing business with them again in the future.”
The 1916 Company 5 star review on 14th June 2025
Helpful Report
(1916-hq) - Posted 2 months ago
Sean
Verified Client
“I’ve gotten 3 watches from this company. 2 Tudors and 1 Tag. One I bought as a gift. Everything came out great. Great service. Delivery on time, every time. All came as expected and described”
Helpful Report
(1916-hq) - Posted 2 months ago
Robert
Verified Client
“I recently purchased a like new Omega Dark side of the Moon watch. I worked with Kaleb and he was Outstanding he guided me through the entire process and answered all of my questions. The 1916 Company offers new and preowned watches in superb condition. I will not hesitate to make another watch purchase from them. If you are in the market for a new or preowned watch give the 1916 Company a look. Thanks Kaleb and 1916 Company!!”
Helpful Report
(1916-hq) - Posted 2 months ago
Alan
Verified Client
“I purchased a previously owned Grand Seiko Heritage 60th anniversary edition through eBay. They were communicative and flexible on pricing and the watch was in perfect condition. I would absolutely purchase from them again.”
Helpful Report
Posted 2 months ago
Brandon O
Verified Client
“My sales associate, Kaleb Schmidt, was/is awesome! A used Omega Seamaster that I had originally wanted to purchase sold right before I was ready to buy. Kaleb pointed me to another piece that was identical and came with extra straps for the same price. Could not be more impressed with the help. Also, my "used" watch is in brand new condition and looks absolutely incredible. Thank you Kaleb and thank you 1916 Company! It was a pleasure doing buisness with you”
The 1916 Company 5 star review on 8th May 2025
Helpful Report
(1916-hq) - Posted 3 months ago
Cheryl
Verified Client
“A wonderful experience was had via my purchase at 1916/Watchbox! The information on the website was clearly presented, Mr. Bill Comfort, my representative, was highly responsive and professional with my inquiries. I am pleased that Rolex offers a certified pre-owned program! This certified designation was a major reason I chose to purchase from this establishment. Thank you for a most pleasant experience!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Client
“Great experience! Easy to look at great watches and I was very happy to recieve the quality of watch I bought. It was as described and in great shape. Seemless experience and they stay in contact with you throughout the entire order. Great customer service as well.”
Helpful Report
Posted 1 year ago
Stephen
Verified Client
“My advisor is Layla; all I can say is WOW! She makes purchasing super easy and fun! I have purchased several high-end watches from Watch Box, specifically from Layla. She works hard to build trust and quality service. She is always prompt and easy to work with.”
The 1916 Company 5 star review on 1st May 2024 The 1916 Company 5 star review on 1st May 2024
Helpful Report
Posted 1 year ago
Kevin
Verified Client
“The process of purchasing a preowned watch on Watch Box could not have been better. From the initial clarity of the website, to the personal phone call to confirm the order, to the shipping and delivery everything was handled professionally and expeditiously. The post purchase check ins are, not surprisingly, attentive. Love the watch and the experience.”
Helpful Report
Posted 1 year ago
Timothy
Verified Client
“Very professional and courteous. Responsive with the personal touch. This group seems like what they claim--they are watch enthusiasts, as well as experts. Very happy with my Omega Dark Side. Watch came pristine and sparkling. Justin was great.”
Helpful Report
Posted 1 year ago
William
Verified Client
“Customer service was outstanding and my is was amazing. All my expectations have been exceeded. William Steiner”
The 1916 Company 5 star review on 2nd April 2024
Helpful Report
Posted 1 year ago
Thomas
Verified Client
“Excellent, quick, and very responsive experience”
Helpful Report
Posted 1 year ago
David
Verified Client
“My client adviser, Bill Comfort, advised me on the purchase of my first Patek Philippe annual calendar with complications. Bill was extraordinary in assisting me and went beyond processing the purchase. He anticipated my concerns, addressed them, and found solutions. He instills trust. I purchased my Patek from the right store and an exceptional Client Adviser, Bill Comfort. Extremely happy with the experience.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Client
“Appreciated Armand’s promptness, expertise and professionalism throughout the process and hope for more future opportunities with 1916/Watchbox.”
Helpful Report
Posted 1 year ago
Fred
Verified Client
“Every aspect of my interactions with The Watch Box were outstanding. All transactions took place as promised and both of my Rolex watches were beautiful. I would highly recommend The Watch Box! Please ask for Layla Reslan. She is awesome!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Client
“Kaleb was wondeful to work with. It was the first time I purchased a luxury watch online, rather than through an authorized dealer (brick and mortar). Answered all of my concerns and questions about the watch in a timely manner. Watch arrived as described and as depicted in the pictures.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Client
“Our advisor, Layla Reslan, was very knowledgeable and responsive regarding several watch purchases. She ensured all of our questions were answered, and the both watches arrived in the condition promised and on time or better. Very pleasant experience dealing with her.”
Helpful Report
Posted 1 year ago
Ronald
Verified Client
“I highly recommend Watchbox. Bill Comfort is the MAN. I bought two watches through him within a month. He was always responsive, available (including after hours) and honest. Great experience and customer service. He will always be my go-to advisor on all my future purchases.”
Helpful Report
Posted 1 year ago
The 1916 Company is rated 5.0 based on 124 reviews
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