The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 742 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff was great and very happy with the deal and communication. My wife is extremely happy about the piece. Love the large magazine they sent as well. Great company, products, service and content. Will purchase from 1916 again. Thank you!”

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Posted 1 month ago

“Always a thoughtful and professional experience at 1916 company. Thank you to Alex and Ryan for making my”grail” experience unforgettable. Beautiful store in Ardmore,Thank you again. Dr.Ben Lazarus”

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Posted 1 month ago

“I met and worked with Monica Moc a few weeks ago. I expressed interest in a number of full gold Rolex models and Monica was able to make it happen within days. While I am an avid collector, this was my first time in the store, as I recently openned an office nearby. Perfect experience and I look forward to working with Monica for years to come.”

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Posted 1 month ago

“Worked with Alex Lazarus and felt his communication during my transaction was 5 out of 5.”

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Posted 1 month ago

“Mehrad was my salesman, he was awesome! A gentleman through the whole process, keeping me informed, taking the proper steps until I walked out of the store with my Cartier Tank for my wife. Great experience!”

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Posted 1 month ago

“Actually could not have been happier with my experience with the 1916 company. They are true professionals in every single way.! my advisor was Phil and he was great from start to finish. When buying preowned, I feel it’s mandatory to deal with the company that stands by his product and has a great reputation. Definitely will be back for more.”

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Posted 1 month ago

“Great experience. Very happy. Megan went out of her way to ensure I would get exactly what I wanted. Much appreciated!”

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Posted 1 month ago

“Sehr schnelle Lieferung. Uhr ist makellos. Ich würde jederzeit bei the 1916 Company eine Uhr erwerben. Toller Service.”

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Posted 1 month ago

“A True Champagne Experience! I recently visited The 1916 Company to pick up a very special push gift for my wife, Christy, to celebrate our new daughter. From the moment we walked in, the team provided a flawless "champagne experience" that made the occasion feel incredibly momentous. The level of service and attention to detail was outstanding. The staff took their time expertly sizing the watch to ensure a perfect fit. They were incredibly patient, walking us through all the warranty details and explaining the nuances and small scaling of the Lady-Datejust. Purchasing this first Rolex for my wife was an unforgettable milestone thanks to their dedication and warmth. I am currently patiently waiting for my own timepiece, but for the first time in my watch journey, collecting actually feels like an obtainable goal. I have never experienced this level of genuine care, transparency, and approachability at any other Rolex AD. I highly recommend them to anyone looking to start or grow their collection.”

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Posted 1 month ago

“I had a great first experience with The 1916 Company. Russell was very helpful with a couple watch questions I had, and he set me up with Trusha to help me with a jewelry purchase. She was excellent to work with, and I left happy with my purchase. I will definetly be back!”

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Posted 1 month ago

“Everything was GREAT!! From the selection process, the financing option and final delivery was 1st Class!! The store is very inviting and well laid out. All the personnel were very helpful and interested in my choices. Deniz, who took care of me thru the whole process, was very helpful and patient with me while I decide which watch I wanted !! I WILL return.........”

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Posted 1 month ago

“I walked into the new 1916 Company shop in Manhattan Beach about a month ago to inquire about getting a new factory bracelet for my Rolex. The staff was unbelievably helpful and friendly and was able to accommodate me immediately. Very pleased with my transaction, thank you again and look forward to purchasing my next watch with you all!”

The 1916 Company 5 star review on 14th July 2026

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Posted 1 month ago

“I bought an oris Aquis cal 400 in used very good condition. Upon arrival it presented as new. In addition, the ad said the watch had the majority of its warranty left. When I registered the watch at Oris I discovered it had never been registered before and I received the entire 10 year warranty. Extremely pleased”

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Posted 1 month ago

“Have search for years for a high watch company that met my needs. Finally found experienced sales professional, Will Huff who is in deed well versed in timepieces and has been a relaible source for the last 5 timpiece purchases from The 1916 Company. Highly reputable and well-informed professionals.”

The 1916 Company 5 star review on 13th July 2026

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Posted 2 months ago

“Freddy was very helpful getting me the watch I wanted and some jewelry for my wife. I will definitely be going back!”

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Posted 2 months ago

“I purchased a JLC Reverso on July 8. On July 12, the strap broke. The staff always very helpful on the purchase. Francis was very responsive when I notified her. I am hopeful that there is a positive step from here. Presently I feel disappointed.”

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Posted 2 months ago

“I recently visited Rolex Scottsdale presented by The 1916 Company And lucky for me I dealt with Brittany. What a nice lady super professional very Helpful and very very knowledgeable. She helped me get the item I was looking for Very quickly. I would highly recommend Rolex Scottsdale presented by The 1916 Company and especially Brittany. On a scale from 1 to 10 1 being the worst And 10 being the best Brittany is an easy 11 !!! You will not be disappointed with Brittany and Rolex Scottsdale presented by The 1916 Company they are absolutely the best !!!”

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Posted 2 months ago

“Been working with Jonathan from the NYC office have purchased five watches he has been great totally trust the company 100 legit”

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Posted 2 months ago

“My experience purchasing a Rolex from The 1916 Company was outstanding from start to finish. The website made the buying process simple and seamless, and the follow-up calls from my sales advisor were exceptional. They kept me informed every step of the way, answered all of my questions, and made the experience feel personal and stress-free. The watch arrived exactly as described, beautifully presented, and exceeded my expectations. I highly recommend The 1916 Company for anyone looking for a first-class luxury watch buying experience.”

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Posted 2 months ago

“Lucas at The 1916 Company was fantastic to work with. The purchase was seamless and stress free and the professionalism and kindness was unparalleled. Extremely satisfied! Thank you!”

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Posted 2 months ago

The 1916 Company is rated 5.0 based on 742 reviews