The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 580 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 25th May 2026

Anonymous

Anonymous // 01/01/2019

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English

“Great experience purchasing a watch for my wife. Dan was fantastic to work with.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for sharing your experience. We’re thrilled to hear Dan made your watch purchase for your wife fantastic. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 month ago

“As always, a great experience. This has been my go to place for watches (new or pre-owned) since I began collecting and I highly recommend them.”

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Posted 2 months ago

Hi Roberto, Thank you so much for your kind words. We’re thrilled that The 1916 Company continues to be your go-to for watches, and we truly appreciate your recommendation. Warm regards, The 1916 Company

Posted 1 month ago

“Hunter helped me buy my 116719BLRO, and she was fantastic from start to finish. I didn’t feel judged or pressured at any time. You can tell she’s really trying to listen to what brings a guy in. And I was genuinely impressed with how knowledgeable she was of obscure smaller brands I happen to be a big fan of (Sinn, Ball). She was patient and went above and beyond making herself available after hours, even though I got tangled up in stuff and just ran late. She did not make fun of me, or even break eye contact when I came in with a dryer sheet sticking out of my right sleeve. She listened to me go on about philosophy, silly drawings I make, and the sideways ways I enjoy watches. She’s super personable, I loved getting to hear her perspectives on travel, culture and the watch community. I’m summary, lshe has a great vibe. The world better be kind to her.”

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Posted 2 months ago

Hi Michael, Thank you so much for sharing your experience. We’re thrilled Hunter made your purchase enjoyable and informative, and we’ll be sure to pass along your kind words. We’re glad she could be there for you after hours and appreciate your thoughtful notes about her approach and knowledge. Warm regards, The 1916 Company

Posted 1 month ago

“I had an exceptional experience at this store. Dylan, the service associate, and John, the sales associate, were incredibly helpful and knowledgeable. Dylan guided me through the waitlist process and assisted me in trying on the watch. John communicated effectively throughout the entire process and was a pleasure to work with. It’s not just about getting the watch you want; it’s also about having a wonderful experience. This store truly stands out, and I’ll definitely be returning for my next purchase. Thank you The 1916 Company for making this an unforgettable experience!”

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Posted 2 months ago

Hi Antonio, Thank you so much for sharing your experience. We’re thrilled Dylan and John could help make your visit exceptional, and we’ll be sure to pass along your kind words to the team. We look forward to assisting you again on your next purchase. Kind regards, The 1916 Company

Posted 1 month ago

“Fantastic customer service from Zachary and a great collection of watches both new and pre-owned. We will be buying from here again! We highly recommed! Glad we have a great place like this locally.”

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Posted 2 months ago

Hi George, Thank you so much for your kind words! We’re thrilled Zachary provided fantastic service and that you enjoyed our collection. We’ll be sure to pass along your appreciation. We’re grateful to have you as a local customer and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“Thank you for your fantastic customer service, amazing quality and very fair pricing. Will happily recommend 1916 to anybody looking for a luxury watch”

Helpful Report

Posted 2 months ago

Hi Erika, Thank you so much for your kind words. We’re thrilled you had a fantastic experience with our customer service, quality, and pricing. We’ll be sure to pass along your appreciation. We look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“It was a pleasure dealing with the staff. She was patient and kind and made it fun.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your kind words. We’re delighted the staff member made your experience enjoyable, and we’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 month ago

“I really had a good experience at 1916. I picked up my first serious Rolex and a Cartier for my wife to celebrate a special occasion. Alex, my salesperson guided me through the whole process. When spending a great sum of money, I expected personal service, and that’s what I got. 1916 also has the best value compared to bucherer or watches of Switzerland. Everything came through quick and easy. Now my wife and I are enjoying our beautiful pieces.”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you so much for sharing your wonderful experience. We’re thrilled Alex could guide you through the process and that both the Rolex and Cartier pieces exceeded your expectations. We’re glad you found value here and that you and your wife are enjoying your new pieces. Warm regards, The 1916 Company

Posted 1 month ago

“A fantastic experience, Connor was wonderful. We cant wait to see what we will find next.”

Helpful Report

Posted 2 months ago

Hi Mehdi, Thank you so much for your kind words. We’re thrilled Connor made your experience wonderful. We can’t wait to help you find your next piece. Warm regards, The 1916 Company

Posted 1 month ago

“I was helped by Max, she was very helpful and cordial”

Helpful Report

Posted 2 months ago

Hi Robert, Thank you for sharing your experience. We’re glad Max could help and be cordial throughout your visit. We’ll make sure she receives your appreciation. We’re here whenever you need us again. Warm regards, The 1916 Company

Posted 1 month ago

“August Sales Person Excelent Customer Service”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your kind words. We’re glad August provided excellent customer service. We’ll pass along your appreciation and look forward to assisting you again soon. Warm regards, The 1916 Company

Posted 1 month ago

“After selling our family business, I wanted to purchase a watch that reminded me of the level of success we had accomplished over the years. Robert was more than helpful in assisting me in the buying process by showing me what was available for immediate purchase, or by placing an order. His knowledge of all of the brands, and specifically the style I was looking for, helped me narrow down my search without spending hours hunting and pecking. I would certainly not hesitate to reach out to him again for any future purchase. Thank you Robert, and The 1916 Company.”

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Posted 2 months ago

Hi David, Thank you so much for the kind words. We’re thrilled Robert could help you find exactly what you were looking for and that you’re happy with your purchase. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 month ago

“A pleasure working with Fernando Fuentes and the team at 1916. I would highly recommend this jeweler.”

Helpful Report

Posted 2 months ago

Hi Steven, Thank you so much for your kind words. We’re thrilled to hear you had a pleasure working with Fernando Fuentes and the 1916 team. We’ll be sure to pass along your appreciation. We’re grateful for your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“I’ve purchased four watches from The 1916 Company, and every experience has been consistently excellent. Their selection is watchimpressive, but what really stands out is the level of customer service and support they provide throughout the entire process. Working with Will Huff has made a big difference—he’s knowledgeable, responsive, and genuinely focused on helping you find the right piece rather than just making a sale. He takes the time to answer questions, provide insights, and ensure you feel confident in your purchase. From start to finish, the experience has been smooth, professional, and enjoyable. I wouldn’t hesitate to recommend The 1916 Company to anyone looking for a high-quality watch and a trustworthy buying experience.”

Helpful Report

Posted 2 months ago

Hi Stuart, Thank you so much for the kind words. We’re thrilled Will Huff helped make your experience with The 1916 Company exceptional. We’ll be sure to pass along your appreciation. We’re grateful for your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“I had an outstanding experience working with Monica of The 1916 Company’s Center City Philadelphia jewelry store. I was on a tight timeline trying to find a very specific timepiece for my wife’s special birthday—something that’s been nearly impossible to track down—and Monica came through in a big way. From the start, Monica was responsive, knowledgeable, and genuinely committed to helping me find exactly what I was looking for. She kept me updated throughout the entire process and ultimately delivered the watch right on time. The moment my wife opened the box was unforgettable. It’s rare to find this level of customer service and dedication, especially when it comes to high-demand pieces. I wouldn’t hesitate to recommend The 1916 Company—ask for “Monica”, if you can. She truly went above and beyond, and I am grateful to her!”

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Posted 2 months ago

“Great experience working with Conner. Communication was clear and timely throughout the entire process, and the level of service was excellent. Everything went smoothly—highly recommend.”

Helpful Report

Posted 2 months ago

Hi Jim, Thank you so much for sharing your experience. We’re thrilled Conner provided clear communication and excellent service throughout the process. We’ll pass along your appreciation. We look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“I recently had an outstanding experience with 1916 Company, and I have to give them a full five stars! From start to finish, the service was exceptional. I was assisted by Jas, and I couldn’t be happier with the experience. Jas was knowledgeable, attentive, and incredibly friendly. They took the time to understand exactly what I was looking for, and guided me through the entire process with patience and professionalism. Their expertise and attention to detail made the experience seamless and enjoyable. I left feeling confident and satisfied with my purchase, and it’s all thanks to Jas and the team at 1916 Company. If you’re looking for top-notch service and a company that truly cares about its customers, I highly recommend 1916 Company. Five stars all the way!”

Helpful Report

Posted 2 months ago

Hi Idan, Thank you so much for your kind words. We’re thrilled Jas helped make your experience with The 1916 Company exceptional. We’ll be sure to pass along your appreciation. We’re grateful for your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“I found my watch online and had communication with “Lucas. When I decided to actually purchase a watch I would only work with someone in person as it was a ten thousand dollar down payment to get it sent to me. I then was contacted by Kohn Burba from 1916 in Cherry Creek shopping mall in Denver. I was favorably impressed with Johnknowledge and demeanor. I deposited the required sum of money and waited for the timepiece to arrive at Cherry Creek store. Everything from the indoor parking to the clean mall and the appearance of the 1916 store is way better than most. There was a bit of a delay for the watch to arrive but as John pointed out upon our first meeting, it was worth it to get exactly what I wanted. I will recommend 1916 to other’s and John Burba to work with.”

Helpful Report

Posted 2 months ago

Hi William, Thank you for sharing your experience. We’re glad John Burba and the Cherry Creek team made your purchase worth the wait. We’ll pass along your kind words and appreciation. We look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“Knowledgeable associates and phenomenal service.”

Helpful Report

Posted 2 months ago

Hi Paul, Thank you for your kind words. We’re thrilled you had a great experience with knowledgeable associates and phenomenal service. We’ll be sure to pass along your praise. Warm regards, The 1916 Company

Posted 1 month ago

“It was our first luxury watch purchase, and we’re so glad we chose 1916,it truly has an incredible collection of watches and jewelry. Both Karen and Mady were wonderful to work with. They were extremely polite, patient, and attentive while we explored different options, which made the entire experience so enjoyable. Thank you for making our visit so special,the drive from New Jersey was absolutely worth it. Thankyou”

Helpful Report

Posted 2 months ago

Hi Harmeen, Thank you so much for your kind words. We’re thrilled you and your loved ones had a wonderful first luxury watch purchase with The 1916 Company, and that Karen and Mady could make the experience special. We truly appreciate your trust and your drive from New Jersey to visit us. We look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

The 1916 Company is rated 5.0 based on 580 reviews