The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 466 Reviews

98 %

of reviewers recommend The 1916 Company

5.0

Based on 466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 26th April 2026

Anonymous

Anonymous // 01/01/2019

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English

“Jonathan and Zach at the new Manhattan Beach location were amazing! Great client care and beautiful brand new boutique to boot.”

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Posted 1 month ago

“The service excellence provided to me by The 1916 Company is unmatched. Watch enthusiasts and collectors whether buying a first watch or adding to a collection alike would be best served to cultivate a relationship with a sales professional and consolidate all of their watch purchases through this team. There is no equivalent.”

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Posted 1 month ago

“Our experiance is always top notch and first class. Will has been exceptional with service and knowledge with all of our purchases and delivers every time with style and grace.”

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Posted 1 month ago

“I would recommend anybody to go by a Rolex or any other watch from the 1916 company I had a wonderful experience my AD Garry was a gentleman. I had the most wonderful experience at that boutique. Was able to get the watch of my dreams. Greatly appreciate it hope I could have many years of a relationship with them. Thank you.”

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Posted 1 month ago

“Great sales team made buying my first high end watch, they were very informative, no pressure sales and took their time making my shopping experience very comfortable and enjoyable.. I’ll continue to shop with 1916 on all future jewelry and watch purchases”

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Posted 1 month ago

“Service was great, enjoying my Rolex Air King.”

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Posted 1 month ago

“Professional”

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Posted 1 month ago

“I had read so my posts, watched 100's of videos and finally decided to upgrade from my Seamaster to a Rolex Submariner Date. There was just a few things that I was unsure about, but thankfully I finalized my decision and looked for my closest authorized dealer. I walked in the Denver, Cherry Creek Boutique and met with Mr. Jose De La Torre. I was met with warmth and genuine kindness. Jose helped me get registered for the Sub/Date and I walked out thinking that the stories of Rolex AD's just were not true. No disrespect, no talking down to me, no attempts to sell me a OP instead of what I really wanted. Just true honest folks that want to help their customers get what they want. Just six weeks later, I received "the call" Jose had my watch! I was so thrilled, I contacted The 1016 Company's coorporate headquarters in Philidelphia and had ANOTHER great experiance. I spoke with Ms. Allie Pigliavento (Global Client Intelligence Manager) and let her know how much I appreciate the ENTIRE team at the Denver-Cherry Creek boutique and just wanted to say "Thank You". I am not the person to write a review. In fact this is the first written review I have ever taken the time to do. Why? Because they are just great people. Don't believe everything you read or watch on YouTube. There are quality AD's out there and you can find them at The 1916 Company. Highly recommend them and as a matter of fact, now I am looking to get my beautiful wife a Datejust. Rolex makes a beautiful time-piece and The 1916 Company is exactly where to get it. Thank you for everything, I feel lucky to know you and have Jose as my representitive that I now call a friend.”

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Posted 1 month ago

“Amazing staff all around. Super friendly and spent a lot of time explaining everything. Very knowledgeable. Incredible product. Beautiful store.”

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Posted 1 month ago

“I recently bought a new Rolex at this company's authorized dealer location in Denver, Colorado. Before doing that, I visited this company's other brand name showrooms next door such as Grand Seiko, And Tudor. It's very impressive that no matter which showroom you're in customer service is the same, it is friendly and knowledgeable with no pressure to purchase. In particular was the salesman at Rolex, named Carlos. He was extremely helpful, patient, and again without pressure to come into anything and just simply wanted me to experience the watch I ended up purchasing.”

The 1916 Company 5 star review on 20th March 2026

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Posted 1 month ago

“War alles bestens, die Uhr war besser als beschrieben, nämlich ungetragen, auch die Lieferung super schnell. Werde sicher wieder bei ihnen kaufen!”

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Posted 1 month ago

“Hain was the sweetest and most patient person when I was deciding on my watch for my 60th birthday. She called us within a few weeks and made my dream come true. We will definitely be a returning customer. Lisa McKee”

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Posted 1 month ago

“I rarely write a review unless I find the service and staff truly exceptional, in the case of The 1916 Company both are world class in every regard. The staff ( Josh Thanos) has provided outstanding service each and every time I have purchased a watch, I can’t say enough about how impressive the company is, they should be the only choice of any true watch enthusiasts when selecting a timepiece.”

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Posted 1 month ago

“Nice buying experience. Had item in stock and held it until I came in to the store. Attentive and pleasant.”

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Posted 1 month ago

“Excellent and pleasant experience throughout the entire watch buying process with the 1916 Company. Erik is a consummate professional, and promptly answers any concerns or questions. I have absolutely no reservations about their service. I look forward to buying again.”

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Posted 1 month ago

“Jennifer at the new Manhattan Beach store, was excellent. She communicated regularly and was very professional during the transaction. I have referred Jennifer to my friends that are interested in high end watches and jewlery.”

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Posted 1 month ago

“I would like to take a moment to relate how much I appreciate the care and professionalism that I encountered at The 1916 Company. I first became acquainted with the company several years ago when I inquired about purchasing a Rolex Oyster Perpetual watch. I received a response from Natalie, my sales associate , who was able to acquire the watch for me in a short amount of time. My satisfaction is not solely based on the product, but equally based on the customer service I received. Natalie is both professional, knowledgeable, and personable. The entire process was flawless. The store is beautiful, well stocked, and consistent in their customer treatment protocols. I highly recommend The 1916 Company for anyone desiring a luxury watch and luxury service.”

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Posted 1 month ago

“I visited 1916's IWC store at Fashion Square, looking for an IWC Portugieser. Not having seen the IWC collection in person, I worked with Rocky, who was extremely knowledgeable about the brand and the industry more broadly. I first went into their main store and a consultant there walked with me down the mall to their IWC showroom, class all around. The 1916 app is also worth mentioning, a great tool for any enthusiast to have on their phone, even if not a 1916 client.”

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Posted 1 month ago

“I would like to thank the entire team at The 1916 Company—especially Carlos Leey, who was very kind and attentive. The 1916 Company at Fashion Square is a very pleasant place, and I highly recommend that everyone stop by. I had the privilege of purchasing a beautiful Rolex Datejust 41mm Wimbledon 👏🏻👏🏻👏🏻. Once again, thank you very much.”

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Posted 1 month ago

“Mariel was great and a pleasure to work with! Never thought I’d see my Rolex, and then it appeared!”

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Posted 1 month ago

The 1916 Company is rated 5.0 based on 466 reviews