The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 742 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience buying my watch! I had a really nice experience shopping for a watch here. Mariel Veras was super friendly and easy to talk to. She took the time to show me a few options, explain the difference, and helped me find something that I always wanted. I never felt pressured at all, which I really appreciated. She just made the whole process smooth and enjoyable. You can tell she knows her stuff and genuinely cares about helping customers. Overall, I’m really happy with my purchase and the service I got. Definitely recommend stopping by - and if you can, ask for her.”

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Posted 2 months ago

“Great products and service!”

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Posted 2 months ago

“Will is my (Rolex) salesperson. His professionalism, attention to detail and genuine approach is perfect. You are fortunate to have him. I recently purchased jewelry and the woman (I can't remember her name or find her card at the moment) who assisted me was also exceptional. Your company and people are first rate.”

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Posted 2 months ago

“I would have liked to seen more transparency with listings. I ultimately bought the Cartier Tank Anglaise but had to dive alot deeper into the details to get enough information, before making a decision. There was also a conflict using Chrono24's escrow service or buying direct from the 1916 Company. I was steered away from using Chrono24's escrow service to buy direct for, yet to be explained reasons.? Ultimately I was satisifed with the transaction sans some minor details.”

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Posted 2 months ago

“A few weeks ago, I stopped into The 1916 Company and met Derek Medina. We connected immediately and spent some time discussing a few Rolex models that my wife and I had been searching for. As anyone familiar with Rolex knows, the next step is usually getting on a waitlist and settling in for what can often be a very long wait. I left expecting it might be months before I heard anything. Instead, less than two weeks later, Derek called and told me he had a yellow gold Rolex GMT-Master II available with my name on it. Needless to say, I was shocked. I went in right away and completed the purchase, but what stood out even more than the watch was the experience. Derek was professional, knowledgeable, responsive, and genuinely excited to help. He made the entire process enjoyable and effortless. Luxury retail is ultimately about relationships, and Derek understands that. He didn't just sell me a watch; he created an experience that makes me look forward to doing business with him again. A first-class experience from start to finish.”

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Posted 2 months ago

“Great store for great watch brands. Easy to work with and good inventory.”

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Posted 3 months ago

“August was very helpful and was a pleasure to deal with. My watch was exactly as advertised and arrive on time. I am a very happy customer.”

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Posted 3 months ago

“Great communication, excellent product, and speedy delivery. Highly recommend 1916. Thank you!”

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Posted 3 months ago

“Max was great to work with. Loving my Breitling and made the process very easy and hassle free.”

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Posted 3 months ago

“Brynne was incredibly helpful throughout the entire process. She was knowledgeable, responsive, and never made me feel pressured. She took the time to answer my questions and helped me find the right watch. I truly appreciated her professionalism and excellent customer service.”

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Posted 3 months ago

“Maly helped us out and was tremendous.”

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Posted 3 months ago

“Overall, very pleased with the experience. The Fashion Island 1916 is my home shop and Chris helped me out. I will be looking to buy my watches and jewelry from 1916 moving forward. On that note, I am on the wait list for 3 Rolexes and would love to be able to get a call on them sooner rather than later.”

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Posted 3 months ago

“Had a great experience working with Jason. I purchased a limited edition Navitimer that had basically sold out everywhere else. He held it for me and placed an order for a bracelet that did not come with the watch. Everything was handled quickly and professionally.”

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Posted 3 months ago

“My first purchase from The 1916 Company was extremely positive. Quick communication via text and email. The following day, my purchase was shipped 2nd Day Delivery. The packaging was professionally done, and I couldn’t be happier. My sales Manager Jason was terrific and followed through after the sale.”

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Posted 3 months ago

“As a long time client I can’t praise the 1916 Company enough, especially Hilda King. She’s been a joy to work with and I look forward to many years of continuous business! Thanks again Hilda!”

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Posted 3 months ago

“1916 came highly recommended and they did not dissapoint. I will be a continued customer - I was impressed with how hands on and responsive they are.”

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Posted 3 months ago

“Excellent customer service as always!!!”

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Posted 3 months ago

“Great service and attention, top quality presentations for watches.”

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Posted 3 months ago

“Hain Shih was really nice to work with! I have been working with her on getting a peice for about a year and she has been very kind and easy to talk to. She was able to get me the peice I have been after. Will definitely be coming back for my future purchases!”

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Posted 3 months ago

“My experience working with the sales associate, August, was an absolute pleasure. He was incredibly easy to work with, attentive, and accommodating throughout the entire process. We purchased a watch for my son's college graduation, and it arrived within just two days of purchase. It was beautifully gift-wrapped and included a thoughtful personalized note from August congratulating my son on his accomplishment. That extra touch made the gift even more special. The level of customer service and attention to detail exceeded all expectations. I would gladly give August six stars if it were allowed!”

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Posted 3 months ago

The 1916 Company is rated 5.0 based on 742 reviews