The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 469 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 16th May 2026

Anonymous

Anonymous // 01/01/2019

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English

“Always a great experience working with Victoria in Ardmore. Thank you!”

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Posted 1 month ago

“Honestly, these folks are the ONLY people I will ever buy a watch from, new or preowned. Incredible knowledge, service, and aftercare. I can honestly say these people are. Ow my good and trusted friends.”

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Posted 1 month ago

“Carlos has been a trusted friend for over 5 years, helping me acquire numerous timepieces and always being a helpful and trustworthy gentleman.”

The 1916 Company 5 star review on 19th March 2026

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Posted 1 month ago

“The process was made simple and easy. The watch was delivered to my local AD in Scottsdale as requested. Special thank you to C'Q in Pa. and my local representative Adrianna for making the purchase as seamless as possible and I am very happy with the watch.”

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Posted 1 month ago

“Only jeweler I go to. Mark went above and beyond to help me decide on the necklace for my wife. Couldn’t be happier with my purchase. Go see Mark!”

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Posted 1 month ago

“Ryan Huynh was terrific and most courteous, as always. A real pleasure getting his assistance and purchasing a watch from him. Thank you.”

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Posted 1 month ago

“Great experience. I was assisted through the process by Connor at the Ardmore location, who was fantastic. He provided great service, and matched my enthusiasm without applying any pressure. I can't wait to do business again.”

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Posted 1 month ago

“Loving my Submariner Hulk! Thank you to everyone at the 1916 Company Fashion Square location! Thank you Amy, Derek, Michelle, Anna, and Adrianna!”

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Posted 1 month ago

“The service was exceptional, and it was a wonderful experience. Can’t wait to buy my next relax.”

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Posted 1 month ago

“Appreciate Scott (Scottsdale) put me on the list for both my Green Sub and Rootbeer GMT. He was attentive and provided realistic expectations. Will definitely come back and recommend him to others.”

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Posted 1 month ago

“This is an Anniversary gift for my husband so it’s sitting safely tucked away in our safe until June but this whole process through 1916 company was amazing! Highly recommend!!!”

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Posted 1 month ago

“I love those 2 girls! They're sassy and funny and really are pleasant to watch. That Wine Wednesday is a blast. Im in live with my Chanel Paris Dallas tote...boy do I get stopped. The girls convinced me to make such an expensive purchase...they're GOOD!!!”

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Posted 1 month ago

“The professional and knowledgeable staff will go above and beyond to help you with absolutely everything to make your experience great.”

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Posted 1 month ago

“I have been a client for many years. My consultant, Shiva, is a pleasure to work with. I thank her and her colleagues for their assistance.”

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Posted 1 month ago

“I had such a wonderful experience with Garry at the new Manhattan Beach location. He was friendly, knowledgeable, and made everything feel so bespoke. His love of watches and his willingness to share his knowledge is infectious. I can't wait for the call for my next piece. A+++++”

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Posted 1 month ago

“The store on Walnut Street, Philadelphia will far and beyond exceed your expectations! And ask for Monica … she will spoil you with knowledge, patience and top notch service!”

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Posted 1 month ago

“Garry Chen is the man. He introduced me to 1916.”

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Posted 1 month ago

“Hunter is great!”

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Posted 1 month ago

“I would highly recommend 1916 Company. From the moment that we walked in to the minute that we left, everyone was extremely friendly. We worked with Jas and she was very knowledgeable and helpful. She explained everything in detail, gave us her expert opinion and made us a great deal. If you are looking for a friendly, family type of atmosphere this is your place.”

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Posted 1 month ago

“I recently purchased from The 1916 Company and the entire experience was exactly what you hope for—professional, efficient, and seamless. The trade-in process was handled cleanly with fair valuation and no back-and-forth issues. Communication was clear throughout, and shipping was fast and secure. Matt Parker ensured everything was handled properly from start to finish and followed through on every detail. Bottom line: a trusted, reliable source where you can transact with confidence—no concerns around quality or authenticity. I’ll be doing business with them again.”

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Posted 1 month ago

The 1916 Company is rated 5.0 based on 469 reviews