The 1916 Company Reviews

5.0 Rating 742 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for support”

Helpful Report

Posted 2 days ago

“My experience with Juan Carlos Reyes was amazing. He was super helpful in handling my purchase. I highly recommend him and 1916 for your next watch.”

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Posted 3 days ago

“My experience at 1916 and Matt Nichols was awesome. the first time i went to 1916, Matt took the time to sit with me for an hour even though i did not have an appointment. of all the other Rolex AD's i have been to, that has never happened. when i got the call that a watch came available i was very excited to make my purchase at 1916 with Matt. any future watch, jewelry purchases will 100% be at 1916, nowhere else”

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Posted 3 days ago

“i have been a customer for many years at the Ardmore location. Everyone is always friendly, helpful, engaging and knowledgeable. Never any pressure but a commitment to help me on my collecting journey. And, most important, honest and forthright with opinions when asked!”

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Posted 4 days ago

“I've been working with Mark Nuth for over a year to get a Rolex watch for my wife. It'll be 35th wedding anniversary this October and Mark and the company came through finding a watch my wife loves. Thanks Mark for the great job.”

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Posted 4 days ago

“I recently purchased my first Rolex from 1916 Company and the entire process exceeded my expectations. The wait was long, but worth it. Matt my sales representative was knowledgeable, professional, and never pushy. He answered every question about the model, warranty, and care, and made the experience feel personal rather than transactional. The watch itself is stunning-everything you'd expext from a Rolex in terms of craftsmanship, weight, and finish. Pricing was transparent, with no hidden fees or last-minute surprises. Overall, this was one of the smoother high-end purchases I've made. If your considering a Rolex, this comany is worth checking out.”

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Posted 5 days ago

“My experience with 1916 Company was exceptional and truly reflective of the standard one hopes to find in the world of fine watch collecting\. From the initial purchase through the post\-sale experience, every interaction was handled with professionalism, expertise, and a remarkable level of personal attention\. What impressed me most was that their service extended far beyond simply acquiring a timepiece\. The team thoughtfully provided insurance guidance, arranged a detailed appraisal, and ensured that every aspect of ownership was seamless and properly cared for\. In the luxury space, the quality of the experience matters just as much as the quality of the watch itself, and 1916 Company excelled in both\. Their commitment to service, attention to detail, and dedication to building lasting relationships set them apart\. Purchasing a fine watch should feel memorable and special, and 1916 Company delivered exactly that\. This was, without question, the finest watch\-buying experience I have had, and I look forward to working with them again in the future.”

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Posted 6 days ago

“Great Company, the CPO Sky Dweller was exactly how they presented it, in like new condition and the best part it was service by Rolex so I know the watch will run flawless for years to come”

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Posted 6 days ago

“From my first visit to my first Rolex allocation, Keane provided five star, white glove treatment. My watch is beautiful and I will be going to the 1916 Company for my next purchase.”

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Posted 6 days ago

“This was an outstanding experience from product search to purchase to customer care....highly recommend!”

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Posted 1 week ago

“I live in northern Colorado and drove all the way down there to look at a Rolex for my upcoming 40th birthday. Jose was very helpful and ended up getting my watch in time for the occasion. This will definitely not be my last watch from Jose and this company.”

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Posted 1 week ago

“Polite, informative and helpful. Professional.”

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Posted 1 week ago

“Accurate description of the watch. The consultant was very knowledgeable and professional. I would’ve definitely continue to purchase watches from this firm.”

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Posted 1 week ago

“I can’t express enough how happy I am with choosing to trust the 1916 company with such a monumental purchase, both in monetary and sentimental value! I found the 1916 Company from YouTube watching reviews and informational videos trying to decide on exacty what I wanted. When I was ready to make a special purchase to mark a pivotal and very personal military anniversary, I reached out to them with questions and Alex L. Answered almost immediately. Any question or concern was answered promptly and professionally, everything was explained thoroughly about the entire process with detail so there were no surprises. I will not only come back for any further purchase, I will recommend them to anyone looking to purchase a high end watch like Rolex in the future. I hope to come into one of the actual boutiques one day . Loyal customer for life.”

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Posted 1 week ago

“Much thanks to Yelena with all her help throughout the process. I was able to get the watch I desired and the timing regarding receipt of the watch was perfect. Thanks again!”

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Posted 1 week ago

“Thoroughly enjoyed working with this company.”

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Posted 1 week ago

“‏ I had an excellent experience by my Rolex, Matt had a superior and excellent attitude, which definitely added to my experience, being very professional and always responsive when I called him for updates. And at the time of delivering the watch, I thought he was as happy as I was to fulfill the promised watch that I waited for, thank you, Matt. Nasser Borai”

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Posted 1 week ago

“I first saw 1916 Company on YouTube adds then on other social media. I have been down a rabbit hole of watches this last year. Buying multiple watches all brand new. I was leery to purchase a watch used due to worry of the condition, trustfulness of the seller and just never doing so before. But I saw a great deal and felt comfortable buying from a larger company that I had seen advertised so many times. The watch was a great deal and in perfect condition. The only wear anywhere was on the leather band. The watch is perfect. I had a wonderful experience with the 1916 Company and will purchase from them again in the future.”

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Posted 1 week ago

“The 1916 Company sets the gold standard for luxury watch buying. From their incredible selection to their top-tier, knowledgeable staff, every detail of my recent purchase was handled with absolute perfection. They truly value building real relationships with collectors. I couldn't be happier with my new timepiece and highly recommend them to anyone in the market for a luxury watch!”

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Posted 1 week ago

“As always my experience with the 1916 Company is world class! I have purchased several watches over the last few years. Each purchase has been a wonderful experience. My Sales representative keeps me informed throughout the acquisition process and I look forward to purchasing my grail watch from the 1916 Company.”

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Posted 1 week ago

The 1916 Company is rated 5.0 based on 742 reviews