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The 1916 Company Reviews

5.0 Rating 465 Reviews
A
Happiness Grade
Read The 1916 Company Reviews

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

95.65%
Industry Average
Price was reasonable when considering the cost of a Rolex service and the peace of mind regarding authenticity.
- "Anonymous"
Great experience overall with 1916! Would absolutely work with them again. Big thanks to August Benjamin, who helped me track down a watch I've been eyeing for a while for a great price. 1916 definitely provides a "white glove" service!
- Antonio
Great experience. I highly recommend The 1916 Company, the H Moser & Cie perpetual Streamliner was mint and much better than expected. The communication was great, shipping lightning fast at a fair price. Lastly, working with Will Huff was a great experience. Will is friendly, knowledgeable and very professional. Thanks, love the watch.
- Keith
A

Delivery - Fast

100.00%
Industry Average
Rapid delivery and thorough communication. Product arrived in pistine shape. Would buy again, thank you.
- "Trayor"
The watch is good, but the service can be better by targeting on the right delivery time
- Xiaoyuan
Fast delivery, watch was exactly as described.
- Thomas
99.10%
Industry Average
Customer service response time is like lightning The best……. DrJonnyO
- Jonathan
"I had a fantastic experience at the store, thanks to Sarah Bayou. She was extremely professional and helped me find the perfect timepiece. Her knowledge and attention to detail made all the difference. If you're looking for a great watch and top-tier service, ask for Sarah!"
- Marcos
Once I decided to move forward, the level of service became truly white glove.
- Bradley