The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 465 Reviews

98 %

of reviewers recommend The 1916 Company

5.0

Based on 465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

Visit Website

Email:

care@the1916company.com

The 1916 Company 5 star review on 26th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We enjoy all our visits to the Ardmore store with our sales associate Mariel Veras. She’s just a great associate who even anticipates our needs- she knows what we want before we do. All the Ardmore store staff are friendly and helpful and the store is beautiful.”

Helpful Report

Posted 1 week ago

“Great experience with 1916 and the purchase of a new watch. Lucas was fantastic to work with and extremely helpful finding exactly what I was looking for.”

Helpful Report

Posted 1 week ago

“The company and representative in Denver was excellent to work with on my purchase. Friendly, helpful and easy to work with on my purchase. I was out of town when I received the call and they held the piece until I returned. Would work with them on the next watch.”

Helpful Report

Posted 1 week ago

“Megan is a rockstar and converted me from someone who would never get a preowned watch.”

Helpful Report

Posted 1 week ago

“Very pleased with my experience purchasing online from the 1916 company! I wanted an older 40mm pre-"super case" Submariner because they just fit my wrist better. The freshly serviced watch arrived in a timely manner looking absolutely brand new and running perfectly on the time-grapher. Price was reasonable when considering the cost of a Rolex service and the peace of mind regarding authenticity. Customer support during the purchase process was top-notch, answering all of my questions in a timely manner. Will be a repeat customer for sure.”

The 1916 Company 5 star review on 5th May 2026

Helpful Report

Posted 1 week ago

“I had an excellent experience purchasing a watch from Alex. From start to finish, everything was handled smoothly and professionally. Communication was clear and prompt, and Alex was very helpful in answering all my questions, which made the whole process feel easy and stress-free. The transaction itself was seamless, and the watch arrived exactly as described—well-packaged and in great condition. It’s clear that Alex takes pride in providing a high level of service and ensuring customer satisfaction. Thank you!”

Helpful Report

Posted 1 week ago

“Great experience with The 1916 Company, especially Yelena. The whole process was easy, straightforward, and stress-free. I’ve been looking for the right Rolex for years, and she really listened and helped me get exactly what I wanted. Highly recommend working with her.”

Helpful Report

Posted 1 week ago

“Very good customer service, Phil is very attentive, and they got a limited series watch almost sold out everywhere.”

Helpful Report

Posted 1 week ago

“I loved working with Natalie Goldberg. She was extremely professional, knowledgeable, and extremely helpful through the entire process. I would highly recommend her and the 1916 company for your next watch purchase.”

Helpful Report

Posted 2 weeks ago

Hi Jack, Thank you so much for your kind words. We’re thrilled Natalie Goldberg helped make your experience with The 1916 Company exceptional. We’ll be sure to pass along your appreciation. We’re grateful for your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“I’ve had an outstanding experience with 1916 Company over the past year. It’s always a pleasure working with Ryan—she is incredibly helpful, knowledgeable, and makes the entire process seamless from start to finish. She has assisted me with two purchases within the last 12 months, and each experience has been nothing short of exceptional. This is truly a place we love visiting. The atmosphere, level of service, and overall experience keep us coming back. Highly recommend to anyone looking for a top-tier jewelry buying experience.”

Helpful Report

Posted 2 weeks ago

Hi Mike, Thank you so much for sharing your experience. We’re thrilled to hear Ryan has consistently provided you with helpful, knowledgeable, and seamless service. We truly appreciate your continued trust and look forward to assisting with your next purchase. Warm regards, The 1916 Company

Posted 1 week ago

“Nothing but the best. 10/10. Start to finish. Flawless transaction. Will do business with 1916 again.”

Helpful Report

Posted 2 weeks ago

Hi Roehl, Thank you so much for the kind words. We’re thrilled you had a flawless experience from start to finish. We’ll be sure to pass along your appreciation to the team, and we look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Garry at Rolex is the best! He's always helped me out, taken care of my referrals, and made sure we all felt like true VIP's! The new store is beautiful, and it's always so nice and welcoming to go there. 100% recommend The 1916 Company if you're looking for any luxury watches or jewelry!”

Helpful Report

Posted 2 weeks ago

Hi Ning, Thank you so much for the kind words. We're thrilled to hear you had a fantastic experience and felt like a VIP with The 1916 Company. We’ll be sure to pass along your praise to Garry and the team. We appreciate your recommendation and look forward to assisting you again soon. Warm regards, The 1916 Company

Posted 1 week ago

“Beautiful store. Top notch sales team. Proficient, efficient, knowledgeable staff. Product, purchase, and experience... exceeded expectations. Thanks!”

Helpful Report

Posted 2 weeks ago

Hi George, Thank you so much for your kind words. We’re thrilled to hear you had a wonderful experience with The 1916 Company and that our team met your expectations. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“If I could rate the 1916 company 10 stars I would. What wonderful people who always greet me as a friend and valued customer. Always an excellent experience. I've purchased several watches from Charles Chaikaew and it is always such a pleasure to deal with him. He isn't a salesperson, but rather an advisor and friend. Can't say enough good things about the company and the fantastic employees who make my every visit such a pleasure!”

Helpful Report

Posted 2 weeks ago

Hi Charles, Thank you so much for your kind words. We’re thrilled to hear you’ve had such a wonderful experience with The 1916 Company and with Charles Chaikaew. We’ll be sure to pass along your appreciation to him and the team. We truly value your continued trust and look forward to assisting you again soon. Warm regards, The 1916 Company

Posted 1 week ago

“Brittany was very helpful and professional. It was a please working with her and I'm looking forward to working with her again in the future.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words. We’re thrilled Brittany was helpful and professional, and we’re glad you enjoyed working with us. We’ll pass along your appreciation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Wonderful experience getting my first Rolex. We were helped by Heather. She was welcoming and very pleasant to work with. We will be a repeat customer.”

Helpful Report

Posted 2 weeks ago

Hi Michael, Thank you for choosing The 1916 Company for your first Rolex purchase. We’re thrilled Heather could make your experience welcoming and pleasant. We’ll be sure to pass along your compliments. We appreciate your support and look forward to assisting you again in the future. Kind regards, The 1916 Company

Posted 1 week ago

“I have been working with Monica Moc for years in the Philadelphia store. She is a consummate professional in every way, making each conversation and purchase feel special.”

Helpful Report

Posted 2 weeks ago

Hi Adam, Thank you so much for sharing your experience. We’re thrilled Monica Moc has consistently delivered such professional and personal service. We’ll be sure to pass along your kind words. We appreciate your continued trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“My buying experience with the 1916 Company, and with Tommy in particular, was second to none. Absolutely first-rate. I greatly appreciate the flexibility and accommodation extended to me and my grandson. I absolutely enjoy the new Longines!”

The 1916 Company 5 star review on 29th April 2026

Helpful Report

Posted 2 weeks ago

Hi Robert, Thank you so much for your wonderful feedback. We’re thrilled to hear that your experience with Tommy and The 1916 Company was exceptional, and that you and your grandson are enjoying the Longines. We’ll be sure to pass along your appreciation to Tommy. Warm regards, The 1916 Company

Posted 1 week ago

“Being my first time buying a diamond, I did not know what to expect. However the experience was fabulous. Todd was amazing with his interest in my need to wow my wife and getting to know me. Beautiful and inviting building. Planning to go back with my wife.”

The 1916 Company 5 star review on 28th April 2026

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your kind words. We’re thrilled Todd made your first diamond-buying experience fabulous. We’re grateful for your trust and look forward to welcoming you back with your wife. Warm regards, The 1916 Company

Posted 1 week ago

“Easy transaction and got my watch quickly. It was a pleasure ordering from them and as a Rolex dealer added a lot of piece of mind.”

Helpful Report

Posted 2 weeks ago

Hi Gil, Thank you so much for sharing your experience. We’re thrilled the process was easy and your watch arrived quickly. We’re glad we provided you with peace of mind, and we appreciate your kind words. Warm regards, The 1916 Company

Posted 1 week ago

The 1916 Company is rated 5.0 based on 465 reviews