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The 1916 Company Reviews

5.0 Rating 124 Reviews
98 %
of reviewers recommend The 1916 Company
5.0
Based on 124 reviews
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About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches and fine jewelry, uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our jewelry selection includes 50 leading designers including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, our exclusive private label diamond and bridal collection, and many more.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy, their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 5th September 2025
Anonymous
The 1916 Company 5 star review on 4th September 2025
Joe
The 1916 Company 5 star review on 4th September 2025
Benjamin
The 1916 Company 5 star review on 4th September 2025
Ervin
The 1916 Company 5 star review on 4th September 2025
Joseph
The 1916 Company 5 star review on 4th September 2025
Kevin
The 1916 Company 5 star review on 24th July 2025
John
4
Anonymous
Anonymous  // 01/01/2019
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Alex K. and the 1916 team have been a thrill to work with across several important purchases. Highest level of service.
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Posted 1 month ago
Dear Kevin, Thank you for your visit to the 1916 Company location in Philadelphia and we are also thrilled you had such a nice experience with our dedicated sales advisor Alex K. We look forward to assiting you in the future. Sincerely, The 1916 Team
Posted 3 weeks ago
I love working with 1916. My Client Advisor Matt is simply amazing. He is dedicated, knowledgeable and absolutely embodies to the fullest the word Advisor. in addition, the contents 1916 produces are truly interesting, educational and entertaining. I am happy to witness its growth from a collection of Watchbox and boutiques to a unified luxury powerhouse. Bravo!!
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Posted 1 month ago
Amazing experience with Erik and 1916 Philadelphia.
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Posted 1 month ago
Dear Beeran, Thank you for your 5 Star Reviw of Erik. Our entire team appreciates your patronage. Erik is extremly knowledgable and we are so glad you enjoyed your visit Sincerely, The 1916 Team
Posted 3 weeks ago
Megan is great to work with as always. I've already suggested to a few people check them out and one is in process on a purchase currently.
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Posted 1 month ago
Monica has done a great job finding great watches for our family. Celebrating family milestones such as graduations and retirements, her expertise and listening to the customer are invaluable.
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Posted 1 month ago
Very good 👍 thank you
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Posted 1 month ago
Hans is great. He took time to explain to me about the watches I was interested. He showed me different options. He even showed me what i might be interested in the future. I am very satisfied with my purchase.
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Posted 1 month ago
great service and people working with them was a pleasure
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Posted 1 month ago
I had a great experience during my visits my dealers were very helpful for both of my purchases.
The 1916 Company 5 star review on 31st July 2025 The 1916 Company 5 star review on 31st July 2025
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Posted 1 month ago
The welcome and care were perfect. Worthy of a major brand
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Posted 1 month ago
Gregory Durham was very professional and guided me in my search for a wonderful Rolex Watch. Many thanks!
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Posted 1 month ago
I recently purchased a Tudor Black Bay Pro Opaline from The 1916 Company, and I couldn’t be happier with the experience. Gregory Durham was incredibly helpful throughout the entire process—from answering all my questions to making sure the watch was perfectly set up and ready to go. His professionalism, knowledge, and attention to detail really stood out and made the purchase smooth and enjoyable. Highly recommend both the watch and working with Gregory!
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Posted 1 month ago
You need a trustworthy company when you are buying timepieces sight unseen and the 1916 company has definitely earned my trust. The watch arrived exactly as advertised and I am happy about it. However, there's a definite room for improvement in terms of communication. While I am satisfied with the product, the customer experience wasn't exactly stellar.
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Posted 1 month ago
Beautiful and well presented watch! Hans expedited everything very well. Transaction was smooth. This is the 4th time purchasing from the company and they do not disappoint! Highly recommended!
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Posted 1 month ago
Nick L has been great! Traded a few watches in for one of my grails. Not only was it very quick and easy, but the trade in values I was given were fair and so was the price on the watch I wanted. Few months later reached out to Nick to sell a watch I had and in about 3 days total I had sent in my watch and gotten paid right to my account. Also must say the condition of the 2 pre owned watches I’ve gotten from them were fantastic. Been collecting for a while and this is the best company I’ve sold to, traded with, or purchased from…and it’s not even close!
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Posted 1 month ago
Great service and communication throughout the process. Christian was extremely responsive to my questions. No pressure at all.
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Posted 1 month ago
Arrived to Philly from LA for a family engagement celebration event. Looking for a last-minute gift walked in without an appointment and was welcomed by one of the team members who introduced me to Eddie Colon one of the sales professionals at the gallery. Eddie was amazing and after discussing what I'm interested in, he called me in a few hours and made my day!!! Great location, friendly staff and super accommodating.... Michel P.
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Posted 1 month ago
I have purchased three watched from 1916 Miami (Max is the best!). I sought out 1916 due to the Legend Tim Mosso (binging on his videos for years), and I can honestly say that Max and 1916 have always made me feel great about my purchase before, during and after. I wholeheartedly recommend them for your next luxury watch purchase. I also recommended my watch friend to Max and he had the same easy and professional experience.
The 1916 Company 5 star review on 24th July 2025 The 1916 Company 5 star review on 24th July 2025 The 1916 Company 5 star review on 24th July 2025
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Posted 1 month ago
The experience with my 1916 client advisor (Hans) was fantastic! He helped me make the right choice based on my preferences and the process to purchase was seamless. The packaging and unboxing was also a fantastic experience with great attention to detail, even setting my watch to my time zone and date.
The 1916 Company 5 star review on 24th July 2025
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Posted 1 month ago
Monica and staff that we encountered were pleasant and helpful. Enjoyed shopping there.
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Posted 1 month ago
The 1916 Company is rated 5.0 based on 124 reviews