The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 465 Reviews

98 %

of reviewers recommend The 1916 Company

5.0

Based on 465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 26th April 2026

Anonymous

Anonymous // 01/01/2019

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English

“It was our first time visiting the area and this shop. We just came from the beach side and decided to go to Fashion Island mall. We leisurely walked inside the 1916 shop and Erica Brun who was the sales advisor welcomed our questions about available time pieces. She was way accommodating and very friendly. After our chat, she offered me this beautiful Datejust 41mm (white dial) oyster steel watch! It was like as if she knew it was my birthday that week and was so lucky to have been offered the watch. I'm looking forward to more purchases at this shop.”

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Posted 1 month ago

Hi Patrick, Thank you for sharing your wonderful experience. We’re thrilled Erica made you feel welcomed and helped you find a beautiful Datejust for your birthday. We’ll be sure to pass along your kind words to her. We look forward to assisting you again soon. Warm regards, The 1916 Company

Posted 1 week ago

“Charles Chaikaew provided exceptional service, professional and very knowledgeable. He is extremely friendly, I couldn’t have ask for a better experience. So happy to pick up my Rolex. Thank you! Charles”

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Posted 1 month ago

Hi Hee, Thank you so much for sharing your experience. We’re thrilled to hear Charles Chaikaew provided exceptional, knowledgeable, and friendly service, and that you’re enjoying your Rolex pickup. We’ll be sure to pass along your kind words to him. Warm regards, The 1916 Company

Posted 1 week ago

“We dealt with Chris at the Scottsdale location. Truly a professional experience.”

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Posted 1 month ago

Hi Susan, Thank you so much for sharing your experience. We’re thrilled to hear you had a professional experience with Chris at our Scottsdale location. We’ll be sure to pass along your kind words. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Great experience, service, and product. Friendly and knowledgeable advice provided confidence in our buying decision.”

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Posted 1 month ago

Hi Mark, Thank you so much for sharing your experience. We’re thrilled to hear that you had a great experience with our service and product, and that our friendly, knowledgeable advice gave you confidence in your decision. We’ll be sure to pass along your kind words to the team. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Received my Breitling watch today, very happy with this purchase, condition is as described, seller answered multiple questions, great seller and will buy some other watches from the 1916 Company”

The 1916 Company 5 star review on 13th April 2026

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Posted 1 month ago

Hi Scott, Thank you so much for the kind words. We’re thrilled you’re happy with the Breitling and that the listing matched your expectations, and that the seller answered your questions. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 week ago

“Great buying experience and excellent customer service. Erik was extremely helpful and professional. I highly recommend buying from here!”

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Posted 1 month ago

Hi Chad, Thank you so much for your kind words. We’re thrilled Erik provided excellent service and that you highly recommend The 1916 Company. We’ll pass along your appreciation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“Erik came through when it mattered most. Can’t recommend the team at 1916 on Walnut St in Philadelphia enough.”

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Posted 1 month ago

Thank you so much for the kind words. We’re thrilled we could help when it mattered most. We’ll be sure to pass along your appreciation to the team on Walnut St. We truly appreciate your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“We have been shopping with 1916 since it was still a Govberg store in Philadelphia and am very impressed with its growth. The Ardmore location is beautiful and very inviting. We want to thank Tracie Ward for making us feel welcome and showing us around. Also for the Panerai deal, thank you!”

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Posted 1 month ago

Hi Alrence, Thank you so much for sharing your kind words. We’re thrilled to hear Tracie Ward made you feel welcome and that you’re enjoying our Ardmore location. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 week ago

“Just needed a battery replacement for my wife's Breitling watch, interacted with several of your watch representatives & felt welcome there!”

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Posted 1 month ago

Hi James, Thank you for sharing your experience. We’re glad to hear the battery replacement for your wife’s Breitling went smoothly and that our watch representatives made you feel welcome. We appreciate your kind words and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 week ago

“I really enjoy going to your manhattan beach location. Garry, Justin and Max are great people to talk to and are very helpful. I stopped going to your newport beach location many years ago as the staff were not helpful.”

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Posted 1 month ago

“1916 is my AD, I’ve made 5+ purchases and this one doesn’t disappoint.”

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Posted 1 month ago

“I was browsing your app having previously purchased an engagement ring through Govberg. I came across an Oris Big Crown in bronze and sent in an inquiry. A short time later I was able to speak with August who was extremely knowledgeable and honest. A few days later it was on my wrist”

The 1916 Company 5 star review on 11th April 2026

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Posted 1 month ago

“I thought the sales team at 1916 Cherry Creek Denver were fantastic. I was assisted by Ms Shih and she was able to bring in the EXACT watch I wanted and then gave me 5 days to review it, see it, think about it, and ultimately purchase it. No pressure, no sales gimmicks (like somebody else was just trying it on a few hours earlier) , no games. Just super professional. I am very pleased with the Rolex I purchased and with the asssistance provided.”

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Posted 1 month ago

“Brayden was professional and prompt, and gave me all the info I needed to purchase my Omega watch. I highly recommend him and the company!”

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Posted 1 month ago

“Alex was incredibly helpful throughout the process, and the service was excellent. I’m very pleased with my new timepiece.”

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Posted 1 month ago

“My experience at 1916 Company was wonderful! From start to finish in purchasing my beautiful watch, it could not have been any better. Carlos Leey made the process of finding my dream watch a breeze and he was so knowledgeable and helpful in the purchase, I can’t thank him enough! I would definitely buy from Carlos and 1916 again! ⭐️⭐️⭐️⭐️⭐️”

The 1916 Company 5 star review on 10th April 2026

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Posted 1 month ago

“Correspondence was timely and professional. The watch was packaged perfectly and sent quickly. Pictures and descriptions were all accurate. I’m very pleased with the purchase have of my new luxury watch h”

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Posted 1 month ago

“I had an absolutely incredible experience working with Victoria at 1916 Company. I came in looking for a watch to commemorate a milestone birthday, and from the very first interaction, Victoria was warm, professional, and genuinely invested in helping me find the right piece. She walked me through several options and helped me land on a 36mm Datejust - and I cannot get over how stunning this watch is. Victoria made the entire process feel personal and effortless. When it came time to pick up the watch, I brought my fiancée along because I wanted to share the moment with her and introduce her to Victoria. It says a lot when a sales experience feels less like a transaction and more like catching up with a friend. 10/10 experience from start to finish. I'm so grateful for Victoria's care and attention, and I look forward to working with her again in the future. If you're in the market for a timepiece at 1916 Company, ask for Victoria - you won't be disappointed.”

The 1916 Company 5 star review on 8th April 2026

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Posted 1 month ago

“Russell was personable,professional& knowledgeable. I was early for appointment to pick up my new Tudor. It didn’t phase him that I was ahead of schedule. Wonderful experience. Thank you!”

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Posted 1 month ago

“I recently had the pleasure of interacting with the staff at the wonderful new boutique in Manhattan Beach. The entire experience was first class and enjoyable, and in particular Eron was extremely professional, knowledgeable, friendly, and personable. He took a genuine interest in me and I have never felt so comfortable and at-ease with a sales professional. He is an asset to your excellent company.”

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Posted 1 month ago

The 1916 Company is rated 5.0 based on 465 reviews