The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

97 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01768 891440

Email:

info@thealpacaclothingco.co.uk

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The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The socks I received are very comfortable to wear the service was super when I cleared up a minor problem with the email.The lady on the phone was very helpful.I am very happy with the company and will use them again”

Helpful Report

Posted 7 years ago

Hi John, Glad that the alpaca socks are comfortable for you, they are the best! Thrilled to hear you will shop with us again, we look forward to the next time. Warm wishes, Team Alpaca

Posted 7 years ago

“The choice of trousers is excellent,the speed of fulfilling the order was excellent,ordered on Thursday afternoon arrived next morning. This is a great family company would definitely recommend.”

Helpful Report

Posted 7 years ago

Hi Gerald, Thank you so much for this wonderful review! The Brax trousers are of fantastic quality and we are proud to be stockists and thrilled to be able to provide a wide selection. We hope to deal with you again in the future. Kindest regards, Team Alpaca

Posted 7 years ago

“Swift delivery . Goods as described.”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to review us and we are pleased to hear that you are happy with both your goods and our delivery service. Thank you for your continued custom. Kind regards, Team Alpaca

Posted 7 years ago

“Good telephone support from Katie”

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Posted 7 years ago

Hi Howard, We are pleased to hear you were happy with our customer service, we do pride ourselves in providing the best service that we possibly can. Hope your Brax jeans are a great fit. Best wishes, Team Alpaca

Posted 7 years ago

“Helpful friendly response. Parcel well packaged. Will definitely purchase again from you. Thank you from a very content customer.”

Helpful Report

Posted 7 years ago

Hello Diana So great to hear that you are very happy with the products and service you received. Thank you very much for leaving the review! Best Wishes Team Alpaca

Posted 7 years ago

“Very friendly and professional service I like their ordering from this company. My order arrived next day without any postal charge”

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Posted 7 years ago

Hello Really happy to read your review, thank you so very much! We look forward to providing you with a great service again in the future. Team Alpaca

Posted 7 years ago

“I love my new slippers and socks, always happy with your products thank you”

Helpful Report

Posted 7 years ago

Hello Margaret Thrilled to hear you love your alpaca slippers and socks. Thank you so much for your continued custom we appreciate your loyalty. Kind Regards Team Alpaca

Posted 7 years ago

“I have bought several items of clothing from Alpaca. They are always excellent quality and arrive amazingly promptly and are well wrapped. A perfect buying experience.”

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Posted 7 years ago

Hello Diana Thank you so much for leaving the lovely review. We appreciate your time and continued custom, look forward to serving you again soon. Best Wishes Team Alpaca

Posted 7 years ago

“Ordered a Brax shirt for my husband, only because it appeared on this website! Don’t know why an Alpaca based company wud be selling Brax shirts?? Anyway I received the shirt and thank them for the extremely quick delivery. Thank you.”

Helpful Report

Posted 7 years ago

Hello Camilla Thank you so much for leaving the review, we appreciate your time in doing so. Really glad that you discovered that we sell BRAX clothing for men and women, we do like to surprise people! We hope to provide you with a great service again in the future. Best Wishes Team Alpaca

Posted 7 years ago

“Very comfortable and warm without being sweaty.”

Helpful Report

Posted 7 years ago

Hello Thank you very much for leaving the review. Pleased you are enjoying the benefits of alpaca in helping regulate your temperature. Many thanks & Best Wishes Team Alpaca

Posted 7 years ago

“very good quality and washes very well”

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Posted 7 years ago

“Found The Alpaca Clothing Co. by coincidence, searching for a BRAX cardigan, and am extremely pleased with the speedy dispatch and great communication. Would certainly recommend The Alpaca Clothing Co. !”

Helpful Report

Posted 7 years ago

Hello We have been a stockist for BRAX clothing for a number of years now, it thrills us when we gain new customers! Many thanks for leaving the super review and so glad you found us! Thank you Team Alpaca

Posted 7 years ago

“Great Jeans and at a good price compared to other suppliers with such a fast delivery service, the telephone customer sale department were so helpful and polite”

Helpful Report

Posted 7 years ago

Hello Filka Many thanks for leaving this wonderful review for BRAX jeans. We do keep all our clothing competitively priced and pride ourselves in delivering excellent customer service. Thank you again, Team Alpaca

Posted 7 years ago

“When Chantelle realized my order could not be fulfilled she rang me. Later she rang again to let me know my problem had been solved. Everything arrived here in France 3 days later, and I am delighted with them. Thankyou Chantelle and Katie.”

Helpful Report

Posted 7 years ago

Hello Shirley We can’t tell you how thrilled we are to have reached France! Many thanks for leaving this great review and that you love your alpaca leg warmers. Thank you again, aurevoir Team Alpaca

Posted 7 years ago

“I ordered an alpaca sock box for my husband’s birthday. Easy to order, prompt delivery and impressive packaging. And for the first time ever my husband has not copmplained of cold feet! Brilliant. Thank you.”

Helpful Report

Posted 7 years ago

Hello Ann So lovely to hear this, thank you so much. The sock box you bought is a new product for us, and I’m glad to say it is being well received. Thank you so much for your order and I hope to hear from you in the future. Team Alpaca

Posted 7 years ago

“I bought a pair of alpaca wool gloves for my wife, having tried these out walking our dogs she was very impressed. Having suffered from cold fingers with other gloves on frosty mornings she's over the moon. The gloves arrived within a few days and I would highly recommend the alpaca clothing co to anyone.”

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Posted 7 years ago

“I ordered a scarf on behalf of a friend and it arrived within two days! The scarf is soft and beautifully made - my friend is absolutely delighted with it.”

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Posted 7 years ago

“Selling comfortable and well made Brax trousers and jeans which look good and are lovely to wear! I appreciate the advice of the helpful and friendly staff in the shop. It could not be a better experience!”

Helpful Report

Posted 7 years ago

“After sales service excellent. When order went astray, Alpaca went the extra mile in chasing the courier, and keeping me informed. Thanks to them, order was tracked down delivered at the first opportunity.”

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Posted 7 years ago

“Quick Delivery and Great Product. Although quite expensive.”

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Posted 7 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews