The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

97 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01768 891440

Email:

info@thealpacaclothingco.co.uk

Write Your review

Tell us how The Alpaca Clothing Co made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am always amazed that you always have exactly what I want and it always arrives within a couple of days. Easy to navigate web site, easy to use ordering system and trackable deliveries. Love the service you provide. Thank you.”

Helpful Report

Posted 6 years ago

Hi Lorraine, What a lovely review you have left us, thank you. The Brax range is fantastic and the Brax cords you ordered are perfect for the Winter. We hope to continue with the good service you have come to expect from us. Kind regards, Team Alpaca

Posted 6 years ago

“first time i have dealt with this company excellent service and goods delivered faster than i expected would certainly use them again”

Helpful Report

Posted 6 years ago

Hi John, Thank you for taking the time to review us. It pleases us so much to hear that you will return to us and we look forward to serving you again. Enjoy the alpaca gloves! Kind regards, Team Alpaca

Posted 6 years ago

“Quick and easy to order and my fabulous alpaca socks arrived within 2 days. I adore them, light and warm and they don’t slip down in my wellies like my old cheaper socks bought elsewhere”

Helpful Report

Posted 6 years ago

Hi Jeannie, Thank you so much for reviewing us. The alpaca walking socks really are fabulous, pleased to hear you have already enjoyed wearing them. Kind regards, Team Alpaca

Posted 6 years ago

“Excellent Pima cotton and Alpaca clothing. Prices are as expected for these premium products which wear for many years in my experience. My telephone queries were answered from knowledge and with genuine concern that I was receiving the facts I needed. Both orders arrived the next day and are already being worn in this cold weather. Thank you for your excellent service and care.”

Helpful Report

Posted 6 years ago

Hello, Thrilled to hear that you are pleased with both our products and our service, we take pride in providing the best service that we possibly can. Your pima cotton tops and alpaca cardigan will will keep you warm and like you say, last you for a very long time to come! We hope to be able to help you again in the future. Kind regards, Team alpaca

Posted 6 years ago

“Excellent quality and extremely prompt delivery. Thank you”

Helpful Report

Posted 6 years ago

Hi Alan, Thank you for reviewing us. The alpaca gloves are lovely quality and super warm. Kind regards, Team Alpaca

Posted 6 years ago

“Lovely gloves, and beautifully made. They are really warm which is the reason I wanted them. Excellent service and very prompt delivery. Would recommend the product and the company.”

Helpful Report

Posted 6 years ago

Hi Helen, Thank you for your lovely review of your experience with us. The alpaca cable gloves are just lovely, we are sure they will keep you very warm this Winter! We hope to be able to help you again. Kind regards, Team Alpaca

Posted 6 years ago

“The products I ordered arrived promptly. They presentation boxes were exactly as seen online.”

Helpful Report

Posted 6 years ago

Hi Tom, Thank you for taking the time to review us. The sock boxes are lovely, they make a beautiful gift. Very pleased to hear they were what you expected. Kind regards, Team Alpaca

Posted 6 years ago

“I recently bought the Ruana shawl /cape from the alpaca clothing company in the red option. It is absolutely gorgeous. I wish I could afford the brown as well but that is just greedy. The colours are so rich. This is the second item that I have bought this company and I will be buying more!”

Helpful Report

Posted 6 years ago

Hi Jane, We are thrilled to hear that you think the Alpaca Ruana cape is gorgeous! It really is in true Peruvian style with the rich colours like you say. Thank you for your continued custom and we look forward to helping you again in the future. Kind regards, Team Alpaca

Posted 6 years ago

“I love my new Alpaca top. It is so soft and huggable and the colour is lovely. Living in the wilds of North Devon/Exmoor (alongside quite a few Alpaca farms who don't do clothing), I am saving it for the really cold weather. On-line shopping was really simple, delivery was almost immediate and the top looks like the picture. Highly recommended”

Helpful Report

Posted 6 years ago

Hello Susie, Thank you for this lovely review. Your alpaca jumper will certainly protect you from the elements come Winter! Take care and kind regards, Team Alpaca

Posted 6 years ago

“My order arrived the day after it was placed. I've bought from the centre whilst on holiday and their products are really good.”

Helpful Report

Posted 6 years ago

Hi Julia, Thank you for reviewing us, it really is appreciated. Lovely to hear that you have visited our shop too! We hope to see you again. All the best, Team Alpaca

Posted 6 years ago

“An excellent experience. Good quality clothing despatched promptly.”

Helpful Report

Posted 6 years ago

Hello Margaret, It thrills us to hear that you enjoyed your online shopping experience with us and thank you for sharing this in your lovely review. Enjoy wearing your Brax trousers! Best wishes, Team Alpaca

Posted 6 years ago

“As usual delighted with my garment”

Helpful Report

Posted 6 years ago

Hi Pamela, So happy to hear that you are pleased with your alpaca cardigan. Thank you for continuing to shop with us, your custom is very much valued. Warm wishes, Team Alpaca

Posted 6 years ago

“Bought some socks as a special gift for a special friend, something different,something special, these are perfect. Excellent service”

Helpful Report

Posted 6 years ago

“Gorgeous gloves, easy transaction and speedy delivery- Many Thanks”

Helpful Report

Posted 6 years ago

“I received my order very quickly and am very happy with the gloves very warm. All my contact with them has been very good and very helpful. I definitely recommend and will be using them again.”

Helpful Report

Posted 6 years ago

“I ordered a pair of Natural Alpaca Snake Cable Knit Gloves. They arrived within three days by courier. I feel they will be the warmest gloves I could wear during the cold weather as they are a natural product, so soft and well made.”

Helpful Report

Posted 6 years ago

Hello Marian, Thank you for your lovely review. We are certain the alpaca gloves will keep your hands lovely and warm when the colder weather arrives, enjoy wearing them! Take care, Team Alpaca

Posted 6 years ago

“I bought 2 pairs of the most sublime heavenly soft hand knitted baby alpaca bed socks both of which I intended to give as Xmas presents but just had to keep one pair for me. They arrived promptly the next day.I wish they did a sweater from the same yarn as I would love one.A great company,will be coming back.”

Helpful Report

Posted 6 years ago

Hello, Thank you for reviewing us and our alpaca bed socks. Pleased to hear you kept yourself a pair for yourself, you'll just love them! Best wishes, Team Alpaca

Posted 6 years ago

“Very good service with almost immediate response and dispatch”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to review us. We are so very pleased to hear that you were happy with your experience with us. All the best, Team Alpaca

Posted 6 years ago

“I am very pleased with the scarf and I thought the service I received was second to none. Thank you.”

Helpful Report

Posted 7 years ago

Hello Jennifer, Lovely to read this super review this morning! Thank you so much, so glad you are pleased with the scarf and the service you received. Have a great day! Kind Regards Team Alpaca

Posted 7 years ago

“The order arrived promptly as requested, and was exactly what I had asked for. Could not fault the service. Thank you.”

Helpful Report

Posted 7 years ago

Hello, Thank you for reviewing our service. Enjoy your Brax jeans, they are a super fit and fantastic quality. Kind regards, Team Alpaca

Posted 6 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews