The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

97 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01768 891440

Email:

info@thealpacaclothingco.co.uk

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The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service and I am delighted with my cheerful cardigan.Already have had several positive comments about it.”

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Posted 7 years ago

Hello, Thank you for your kind review. The intarsia cardigans are just stunning, we are sure you will continue to receive more compliments! Enjoy wearing it. Best wishes, Team Alpaca

Posted 7 years ago

“I thought the socks look too big but, please to say the fitted perfectly. Looking forward to warm feet in the winter. Good quality, prompt delivery, very happy with service.”

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Posted 7 years ago

Hello, Pleased to hear that your socks fit perfectly, your alpaca socks will certainly keep your feet your nice and warm this Winter. Thank you for taking time to leave us a lovely review. Kindest regards, Team Alpaca

Posted 7 years ago

“I bought the socks as a birthday present for my friend who's always complaining of cold feet. Her birthday is on the 12 September so as yet I haven't given them to her. The socks look absolutely fabulous can't wait to give them to her. Very pleased with my purchase. Compliments on your fast delivery.”

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Posted 7 years ago

Hello, Thank you for reviewing us. Alpaca socks are just perfect for cold feet so you have chosen well for your friend! We hope she loves them and that she doesn't feel the cold in them this Winter. Best wishes, Team Alpaca

Posted 7 years ago

“The hand made socks are gorgeous. They arrived quickly and extremely well packaged. I have bought them for a friend, who I know will love them for her birthday; thank you!”

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Posted 7 years ago

Hello, Thank you for reviewing us, we really hope that your friend loves her alpaca socks, we are sure she will! Kind regards, Team Alpaca

Posted 7 years ago

“Beautiful goods ands a fantastic service, I would definitely recommend them and I will use them again”

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Posted 7 years ago

Hi there, thank you for your wonderful review of us. It pleases us very much to know that you would recommend us and we look forward to be able to serve you again in the future. Kind regards, Team Alpaca

Posted 7 years ago

“Excellent service. Ordered and delivered within very short time. Product as expected. Look forward to visiting Cumbrian shop one day.”

Helpful Report

Posted 7 years ago

Hi Sue, Thanks for reviewing us. We really hope to meet you in our shop one day, that would be lovely. Warm wishes, Team Alpaca

Posted 7 years ago

“Ordered item while on holiday, delivered when I arrived home. Great efficient service.”

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Posted 7 years ago

Hello, So happy to hear you were pleased with our efficient service, we aim to do this on every occasion. Thank you for reviewing us. Best wishes, Team Alpaca

Posted 7 years ago

“We are great fans of Alpaca and were delighted to find your website. The style is simple and the garments are durable and easy to wear.Your service was 1st class being delivered in 24hr from ordering.”

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Posted 7 years ago

Hello Ann, Your review is very much appreciated, we hope to be able to help you again in the future. Kind regards, Team Alpaca

Posted 7 years ago

“I am losing my hair due to chemo and decided to treat myself to an alpaca hat. I mentioned this on my order and asked for the softest hat they had available in the style I had chosen. Sure enough, when my hat arrived, it was gorgeous. REALLY soft and fluffy. Perfect for someone with no hair and a sore head!”

Helpful Report

Posted 7 years ago

Hello Karen, Thank you for taking your time to get in touch with us. We are absolutely thrilled to hear that you are pleased with your hat, it was a pleasure to pick out the loveliest one for you! We are starting to receive a lot of our Autumn stock now, and not that we are wishing this lovely Summer away, but we too are getting excited for the colder months to wear the lovely garments! Your alpaca hat will certainly keep you warm and cosy, we all wish you a speedy recovery and all the very best. Warm wishes and kind regards, Team Alpaca

Posted 7 years ago

“We visited the Alpaca Clothing shop and enjoyed the experience. Particularly impressed with the wonderful handmade clothing. The attention to detail and the method of production was fully explained by a helpful member of staff. On this occasion I purchased some alpaca walking socks as these had been recommended to me. I suffer from skin irritation on my feet from both man-made and sheep’s wool. Having worn these new socks I can honestly say they are a transformation. After a hot, long walk in my walking boots I experienced no soreness or skin irritation. Brilliant! I have since purchased two further pairs online and found the service very efficient, with the items arriving return of post. Highly recommended.”

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Posted 7 years ago

Hi Lindsay, Thank you so much for this glowing review, it makes everything we do worth while to hear feedback like this. Your review will help us to spread the message that alpaca socks really are the best! So pleased that you can now enjoy walks without sore feet. We hope to see you again the future. Warm regards, Team Alpaca

Posted 7 years ago

“I bought little jackets for my grandchildren. They're so different and beautiful - I'm delighted. They arrived very quickly and are exactly as they appear in the catalogue. Lovely distinctive clothing and excellent service. Thank you”

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Posted 7 years ago

Hello, We are thrilled to hear you love these little cardigans, they are just adorable, each one is unique! We hope to serve you again. Many thanks, Team Alpaca

Posted 7 years ago

“The service was very good and delivery was very quick.”

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Posted 7 years ago

Hi Birgitta. Thank you for taking the time to review us, happy to hear you were pleased with our service. We hope to deal with you again. Best wishes, Team Alpaca

Posted 7 years ago

“An odd problem with confirmation of receipt of order but excellent response and service once notified and I was amazed when the parcel arrived within 24 hours. Excellent quality Brax trousers/jeans and Pima cotton top which I shall order more of for autumn. Good luck with your online business.”

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Posted 7 years ago

Hi Christine, Thank you for the 5* review! We are delighted to hear you were impressed with both our products and our service. We look forward to hearing from you in the Autumn. Kind regards, Team Alpaca

Posted 7 years ago

“Excellent product (3 pairs of socks in presentation box) at a fair price delivered super fast. Recipient of this gift was very pleased!”

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Posted 7 years ago

Thank you so much for leaving us the excellent review! Thrilled to hear that you think the sock box is excellent, and a good price. We look forward to helping you again. Kind Regards Team alpaca

Posted 7 years ago

“Delighted with the product and was amazed at the very prompt delivery. We'll done for such good speedy service. Will definitely reorder again .”

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Posted 7 years ago

Thank you so much for your very kind review, it really is appreciated. We look forward to serving you again. Warm wishes, Team Alpaca

Posted 7 years ago

“Professional and courteous service, quality of goods.”

Helpful Report

Posted 7 years ago

Hello, Thank you for reviewing us, we are very happy to hear you are pleased with both the products and our service. Kindest regards, Team Alpaca

Posted 7 years ago

“I have been really impressed with your service up until today! My disappointment is with TNT having received excellent service earlier in the week next day from you. Driver phoned as location can confuse drivers. You sent my order on Thursday so I tracked it this pm & it says tried to deliver yesterday no one home. There was somebody here all day no phone call or text next delivery now Wednesday. So very happy with your company efficient & friendly. Just wonder when I’ll receive my trousers !!”

Helpful Report

Posted 7 years ago

Hi Linda, We are so happy that you continue to shop with us and I am sorry that the good service you received with us did not continue throughout the delivery service. As discussed, TNT will deliver at the next available opportunity due to it being a bank holiday and the driver has been informed to telephone you upon delivery. We will be keeping track of this every step of the way and informing you throughout. Thank you for your patience. Speak soon, Team Alpaca

Posted 7 years ago

“beautiful clothing, well made, perfect fit and quick and reliable company. perfect.”

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Posted 7 years ago

Hello June Thank you so much for the leaving the fabulous review, we really appreciate it. So glad to hear that you are so happy with the pima cotton t-shirt.. they are beautiful! Many thanks

Posted 7 years ago

“I have just received my first Pima Cotton T-Shirt from you.I am delighted to have at last sourced one of my favourite items.I will now be reordering .Thank you.”

Helpful Report

Posted 7 years ago

So very pleased that you are thrilled with your pima cotton top, they are of superb quality. We look forward to helping you again. Kindest regards, Team Alpaca.

Posted 7 years ago

“A perfect replacement for "Spirit of the Andes" who no longer stock a wide range of tee shirts of this quality.”

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Posted 7 years ago

Thank you for your review, we are thrilled that you found us and our range of quality pima cotton t-shirts. We will continue to expand the range of styles and colours in the future as they are just fantastic. Kindest regards, Team Alpaca

Posted 7 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews