The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

97 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01768 891440

Email:

info@thealpacaclothingco.co.uk

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The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and quick delivery of item ordered. Thank you!”

Helpful Report

Posted 5 years ago

Hello, Thank you taking the time to review us. We hope your Brax Shakira jeans were a great fit for you. Best wishes, Team Alpaca

Posted 5 years ago

“My order was received within a couple of days. I am VERY happy with my mink snood. It is gorgeous very soft and warm. I would definitely recommend Alpaca Clothing.”

Helpful Report

Posted 5 years ago

Hello Bev, Our Alpaca snoods are so popular so we are very happy that you love yours, enjoy wearing it! Best wishes, Team Alpaca

Posted 5 years ago

“I ordered online from Australia for my daughter living in Edinburgh she is finding it really cold after living in the tropics ....so I new alpaca wool was really warm..I found you online easy and Jazmine loves the 4 items I bought her ...she sai they are beautifully made especially the hand knitted gloves and the post was really quick ... Thankyou from FNQ Australia 🙏💜🌴🌞”

Helpful Report

Posted 5 years ago

Hi Deborah, Thank you for this lovely review and thank you for trusting in us all the way from Australia! We're sure the beautiful alpaca accessories you gifted your daughter will be keeping her warm in our somewhat colder weather over here! We wish you both the very best, Team Alpaca

Posted 5 years ago

“Excellent, efficient service with order delivered very quickly. Instant communication and tracking. Will be back!”

Helpful Report

Posted 5 years ago

Hi Jacqueline, Thank you for the great review, hope your Brax jeans fit well and we are thrilled to hear you will back to shop with us. Best wishes, Team Alpaca

Posted 5 years ago

“Fabulous service ! Website is easy to place an order and the order arrived the next day. Thank you !”

Helpful Report

Posted 5 years ago

Hi Melanie, Thank you for the lovely review, we hope your Brax trousers are a great fit and that you return to us in the future. Best wishes, Team Alpaca

Posted 5 years ago

“Looking for a present for my daughter, I really wanted to find something made in natural fibres. I thought of wristwarmers, and I thought of Alpaca, for its unique and unsurpassable qualities. So I search long and hard. Nothing ‘just right’, until I found The Alpaca Clothing Company! Wow....perfect, and the purchasing facility and transaction was smooth and easy from start, right through to receipt of my order, which arrived very promptly! A wonderful online store, filled with a huge selection of exceptionally tasteful items. Thank you so much, Alpaca Clothing Co.”

Helpful Report

Posted 5 years ago

Hi Susan, Thank you so much for this glowing review, it really has made our day! We are thrilled to hear that you were happy with our range of products right through to your delivery. We hope that your daughter loves her Alpaca gloves, the embroidered ones are very pretty and soft. We hope to help you again in the future. Best wishes, Team Alpaca

Posted 5 years ago

“I just received my order and everything was excellent. The whole process was smooth, easy and fast and everyone was super efficient polite, friendly and helpful. Thank you for a great experience!”

Helpful Report

Posted 5 years ago

Hi Vicky, Thank you for this great review. We are so pleased we were able to offer you delivery to Greece and we are thrilled that you are happy with your Alpaca garments. We hope to help again in the future. Best wishes, Team Alpaca

Posted 5 years ago

“I love this company. Quality superb. Product designs interesting, different and fun.”

Helpful Report

Posted 5 years ago

Hi Jillian, Lovely to hear from you again, we hope the Brax jeans were a good fit. Thank you for being a long-standing customer of ours and continuing to shop with us. best wishes, Team Alpaca

Posted 5 years ago

“Ordered a cardigan for our great grand-daughter for her 1st birthday. Delivery was prompt I.e the next day. The cardigan is really pretty and I am sure she will look lovely in it.will use this company again.”

Helpful Report

Posted 5 years ago

Hello, Thank you so much for leaving us the great review, it is very much appreciated. Hope your grand daughter had a lovely 1st birthday! All the best from team Alpaca.

Posted 5 years ago

“A very good product that arrived promptly ,well packaged and in immaculate condition. I would definitely recommend this firm and product to others.”

Helpful Report

Posted 5 years ago

Hi Robert, Thank you for this fantastic review! We aim to provide a service that matches the high quality of our products and it pleases us so much when this recognised and it leaves our customers happy. Best wishes, Team Alpaca

Posted 5 years ago

“I bought a baby Alpaca wool scarf for my wife, she loves it, says it is so soft compared to other scarves, lovely and warm. Fast next day delivery too, very pleased with this purchase.”

Helpful Report

Posted 5 years ago

Hi Simon, Thank you for this lovely review, we are so pleased that your wife loves her woven alpaca scarf, they are silky soft! We're sure she will get plenty of wear from it for years to come. Best wishes, Team Alpaca

Posted 5 years ago

“I am very impressed with the speed in which my jeans were delivered. I ordered them online on the 22nd from North London and they arrived on Christmas Eve. Fantastic service”

Helpful Report

Posted 5 years ago

Hi Henare, Thank you for your review and we are pleased we were able to deliver to so quickly right before Christmas. Hope your Brax jeans are a great fit. Best wishes, Team Alpaca

Posted 5 years ago

“My daughter loved them.so did I wonderful . thanks”

Helpful Report

Posted 5 years ago

Hi Dianne, Happy new year! Thank you for the review, it's great to hear that you both loved the Alpaca slippers, what a lovely Christmas gift. Best wishes, Team Alpaca

Posted 5 years ago

“Very happy with the jeans and to receive so quickly was a bonus, thank you”

Helpful Report

Posted 5 years ago

Hello, Thank you for reviewing us and the Brax Carola jeans, the quality of these is just fantastic. Hope to help again. Best wishes, Team Alpaca

Posted 5 years ago

“We visited The Alpaca Clothing Co. whilst on holiday because my daughter is a huge alpaca fan. After spending a good long time with the gorgeous alpacas, we purchased some fabulous alpaca slippers, which we both love. My elder daughter was not with us, and was very jealous, so we decided to surprise her with a pair for Christmas. The online service was incredibly fast and she is delighted with her slippers. I thoroughly recommend this company.”

Helpful Report

Posted 5 years ago

Hi Carol, We hope you had a lovely Christmas. It's so lovely to hear that you visited our shop and we are thrilled to hear that both your daughters are fans of our lovely alpaca slippers! We hope to see again in the shop. Best wishes, Team Alpaca

Posted 5 years ago

“I bought a pair of Alpaca slippers, which arrived in good time and are as advertised and great quality. Unlike other online orders I've made this Christmas, the team at the Alpaca Clothing Company kept me informed throughout the process and delivered on their promise. Well done guys!!”

Helpful Report

Posted 5 years ago

Hi Alun, This review makes us very happy thank you! We strive to provide a top service from beginning to end and we're thrilled that your experience was positive and your alpaca slippers arrived on time. Best wishes, Team Alpaca

Posted 5 years ago

“I recently made an online purchase and the quality of the product is excellent. The service from start to finish was first class.”

Helpful Report

Posted 5 years ago

Hello Andrew, Happy new year to you! Thank you for taking the time to review us, your kind words are really appreciated. We hope the socks box and the alpaca scarf were well received at Christmas. Best wishes, Team Alpaca

Posted 5 years ago

“Spoke to a very friendly lady on the phone before ordering online. Product arrived quickly and is great quality”

Helpful Report

Posted 5 years ago

Hello April, Thank you so much for the 5 star rating and great review. It means alot to us here, it really does. Hope you have a wonderful Christmas, Kind Regards Katie

Posted 5 years ago

Hi April, Thank you for this lovely review. We are so pleased to hear that you are happy with the quality of your Alpaca gloves, they are the best! Take care and we hope to help again. Best wishes, Team Alpaca

Posted 5 years ago

“Prompt delivery. Lovely soft snood, which looked disappointing at first in its flat packaging. As a gift I will re-wrap it in a wearble state. Quite expensive.”

Helpful Report

Posted 5 years ago

Hello, Thank you so much for the 5 star rating and great review. The snoods are very popular and make such lovely christmas gifts. Thank you and best wishes From Team Alpaca

Posted 5 years ago

Hello, Thank you for your 5 star review. These snoods are so very popular due to their luxurious feel and warmth. We are sure the snood will be well received by your recipient. Kind regards, Team Alpaca

Posted 5 years ago

“ordered presents for Christmas and not disappointed with quality. really fast delivery and good communication”

Helpful Report

Posted 5 years ago

Hello David, Thank you so much for the 5 star rating and the great review. It really does mean so much to us all here, so thank you. Merry Christmas from all of us, Team Alpaca

Posted 5 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews