The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

97 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01768 891440

Email:

info@thealpacaclothingco.co.uk

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The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality.”

Helpful Report

Posted 5 years ago

Thank you for leaving us the review and 5 star rating. Hope you are well, take care from Team Alpaca

Posted 4 years ago

“I am so pleased this company are selling online. We always call in on our way to the Lake District and we always end up buying trousers from there so great to have the online option. I just love the Brax trousers, the fit, the high quality material, the comfort. Superb service and prompt delivery. Highly recommend.”

Helpful Report

Posted 5 years ago

“The service I received was very good, I received the trousers very quickly and they fit well.”

Helpful Report

Posted 5 years ago

Hi Hilary, Thank you so much for leaving us the review and 5 star rating. Hope you are well, kind regards Team Alpaca

Posted 4 years ago

“Excellent service from beginning to end. Items, as described, were delivered by courier within 48 hours of online order. I had regular emails to say exactly when my parcel would be delivered, the final one giving the name of the courier and a one hour time slot of delivery time - fabulous. Will definitely use The Alpaca Clothing Co again.”

Helpful Report

Posted 5 years ago

Hi Judith, Thank you so much for leaving us this fantastic review and 5 star rating! So glad to hear you are thrilled with everything and the service. Thank you for shopping with us. Take care from Team Alpaca

Posted 4 years ago

“I bought this alpaca hat for my daughter in law’s birthday, she lives in Australia and as winter is drawing nigh l thought a lovely alpaca wool hat would keep her very short haircut head warm, this looks just the job”

Helpful Report

Posted 5 years ago

Hi Winifred, Thank you so much for leaving us this great review and 5 star rating. We love this hat too! Take care Team Alpaca

Posted 4 years ago

“The quality, fit and colour range of the Pima Cotton tee shirts are all excellent, However at Checkout I was surprised to find a charge of £14.95 had been added for delivery to a remote location. I had spent over £50 and was expecting free delivery. I cannot see how a city less than 300 miles from Penrith and reached by motorways and a trunk road could be regarded as remote. I phoned to query it but the Alpaca Co. said they could do nothing about it.”

Helpful Report

Posted 5 years ago

Hi Catherine, Thank you for leaving us the review. So glad you like our pima cotton t-shirts, they are the best. The courier we use is first class, and they class your location as remote not our selves. I'm sorry that you feel the delivery charge is steep but for the speedy, tracked, insured and efficient 2-3 day service we can't do it at a cheaper price. Kind Regards Team Alpaca

Posted 4 years ago

“The service was spectacular and the product was fabulous”

Helpful Report

Posted 5 years ago

Hi Graham, So glad to hear you are happy with the alpaca cardigan and the service. Thank you for leaving us the great review and 5 star rating! Team Alpaca

Posted 4 years ago

“Received 2 Pima Cotton tops for my wife very quickly . Very satisfied with the Product Quality and speedy service at this difficult time. Thank You.”

Helpful Report

Posted 5 years ago

Hello thank you so much for leaving us a review and 5 star rating. Really glad to hear you are happy/ Hope you are well, take care and thank you again. Team Alpaca

Posted 4 years ago

“I hadn't used this company before but they had stocks of a particular pair of jeans I wanted so tried them -- and was very pleased with the speed and courtesy with which they dispatched my jeans.”

Helpful Report

Posted 5 years ago

Hello Thank you for leaving us this great review and 5 star rating. I am so glad you found us. Take care from team Alpaca

Posted 4 years ago

“the service was excellent - i was advised throughout when i could expect my parcel. i love the alpaca wool products - i cant wear sheep's wool, its too itchy but alpaca is smooth, silky and extremely hard wearing. i will certainly be buying more.”

Helpful Report

Posted 5 years ago

Hi Lesley, Thank you so much for leaving us the review and 5 star rating. Really glad you are happy. Thank you and take care from Team Alpaca

Posted 4 years ago

“Reliable and honest company. I live in a country town in Australia. The Alpaca Clothing Co has a well designed web site which is easy to use, and the company has provided me on three occasions to date with a high quality product which has been exactly as described. Shipping is fast and any communication has always been most courteous. My on-line shopping experience has been enjoyable, and I am confident that should anything not be quite right, they would respond correctly. Thank you to everyone!”

Helpful Report

Posted 5 years ago

Hello Tonia, Lovely to hear from you and thank you for leaving us a great review also the 5 star rating. We really enjoy the communication we have with you and helping you with your purchases. Thank you and hope you are well. Take from team alpaca

Posted 4 years ago

“Quality goods at a reasonable price. Delivery fast.”

Helpful Report

Posted 5 years ago

Hi Gillian, Thank you for your review, we hope you love the Powder headbands, they are really beautiful. Kind regards, Team Alpaca

Posted 5 years ago

“Super quality tee shirts, super fast delivery. Thank you.”

Helpful Report

Posted 5 years ago

Hi Carol, Thank you for reviewing us, the pima cotton t-shirts are fantastic so we are pleased you think so too. Best wishes, Team Alpaca

Posted 5 years ago

“Excellent service and high quality garments. I have never been disappointed”

Helpful Report

Posted 5 years ago

Hi Valerie, Thanks for the fantastic review and thank you also for your continued support over the years, your custom really is appreciated. Best wishes, Team Alpaca

Posted 5 years ago

“Fast delivery, competitive prices”

Helpful Report

Posted 5 years ago

Hello, Thank you for your 5 star review, we hope your Brax jeans were a great fit. Best wishes, Team Alpaca

Posted 5 years ago

“My first experience with Alpaca was brilliant - first order arrived on time - packaged really well and contents perfect - well done to you all - great service - will use you again and recommend to my friends”

Helpful Report

Posted 5 years ago

Hi Lesley, Thank you for this fantastic review, we really appreciate it! Hope you get lots of use out of your lovely little leather handbag and we hope to be able to help you again. Best wishes, Team Alpaca

Posted 5 years ago

“Very quick delivery. Beware that VAT is not on the price of the items, but added at checkout.”

Helpful Report

Posted 5 years ago

Hi Beryl, Thank you for the review, we hope the alpaca teddy bear is loved! VAT is included in all of our prices that you see on our website, the checkout just shows you a breakdown of how much you are paying in VAT. Kind regards, Team Alpaca

Posted 5 years ago

“I am very impressed with the Aplaca Clothing Co. as they have top quality items, most efficient service and speedy delivery.”

Helpful Report

Posted 5 years ago

Hi Jean, Thank you so much for leaving the great review and 5 star rating. So glad to hear you are happy with everything. Kind Regards Team Alpaca

Posted 4 years ago

“My wife loves the cable stitched, honey-coloured hat. It looks good on her. Service was excellent. Unfortunately not worn outdoors yet, as souwesters more suitable at present.”

Helpful Report

Posted 5 years ago

Hello Thank you for leaving us this great review and 5 star. Means a lot to us. Kind Regards Team Alpaca

Posted 4 years ago

“I bought a pair of feminine fit Brax jeans in the Alpaca co. sale. The delivery was very fast. Unfortunately the fit of this type was too tight so sadly had to return them. I will have to buy my usual comfort fit in future.”

Helpful Report

Posted 5 years ago

Hello Jean, Thank you for leaving us the fab review. I am sorry you found the fit not suitable for you. Lots of nice spring trousers and jeans are starting to arrive with us now, so hopefully see you again soon. Team Alpaca

Posted 5 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews