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The Battery Guys Reviews

4.5 Rating 1,966 Reviews
88 %
of reviewers recommend The Battery Guys
4.5
Based on 1,966 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Battery Guys Reviews

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

Write Your review

Everything good except delivery
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Posted 4 years ago
The product is apparently excellent, but the delivery service was less good.
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Posted 4 years ago
All good thank you
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Posted 5 years ago
Hi good battery but cover in aicd mail not so good!I
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Posted 5 years ago
Good response from the website order, although Parcel force were unable to deliver next day 09/04/2020 as promised but eventually delivered on Saturday 11/04/2020
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Posted 5 years ago
quick delivery and the best price around anywhere for my stop/start battery would recommend to anybody good work BATTERY GUYS.
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Posted 5 years ago
Everything was ok.. The parcel was ok.
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Posted 5 years ago
Very long despatch. Unfortunately delivered late by carrier.
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Posted 5 years ago
good service. Price also very competitive. However, delivery was a bit later than expected
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Posted 5 years ago
Paid for guaranteed next working day delivery but took two days to arrive. Also asked for delivery to be left at rear of property but it was left with neighbour. Other than that the battery was well packaged and in good order.
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Posted 5 years ago
The battery arrived as informed by text/E-mail. Undamaged & no leaks, only 12.40 volts so I trickle charged it before fitting. Very slightly different shape to original at base preventing perfect fit, otherwise all good.
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Posted 5 years ago
The battery guys was very good however they need to use someone else rather than parcel force they said it would be here between 10.30 and 11.30 didn’t come then said between 2 and 3 didn’t come rang them they said definitely before 5 it came at 5.30 and I lost a days work because of them and the driver just laughed
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Posted 5 years ago
Battery came on time and very well packaged, starts my car great!
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Posted 5 years ago
I was promised belivery of a new battery on tuesday the 24th stayed ln allday But itt did not arrrive. I supose it will be Parselforce fault . But I am very disapointed.
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Posted 5 years ago
Ordered on 12/12/19 next day delivery still waiting 15/12/19 not the Battery Guys fault but if Parcel Force can’t get there act together why use them
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Posted 5 years ago
Easy to order, battery arrived within 36 hours.good service all around.
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Posted 5 years ago
Fantastic prices on batteries, although I ordered next day delivery, ordered before 3pm but still didn’t turn up til 2 days later
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Posted 5 years ago
Fast delivery and good price.
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Posted 5 years ago
The battery was posted as described but unfortunately when ordering I stated it is required to be left in a shed. This however was not allowed by couriers. This led to a 2 day delay in receiving the battery. Please inform all postal information in future.
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Posted 5 years ago
All ok, good price and delivered in good time. Unit had clearly been dropped (probably the courier) and I had to get extension leads to fit it but these were tiny niggles - still better than Halfords.
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Posted 5 years ago
The Battery Guys is rated 4.5 based on 1,966 reviews