The Car Mat Company Reviews

1.3 Rating 134 Reviews
B
Happiness Grade
Read The Car Mat Company Reviews

About The Car Mat Company:

Here at The Car Mat Company, our mission is to provide manufactured Car Mats to all of our customers; whilst being the most competitively priced in the UK market. We pride ourselves on understanding customer satisfaction as this is the most vital aspect of our business.

The Car Mat Company have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

97.83%
Industry Average
For the price you cant beat it. The quality was better then what i expected. They are thick with good weight. No smell. Arrived on a rainy day. Yesterday. Just in time. These fit in my 04 chrysler 300. The back piece Fit. It seem it may needed to be like an inch and a half longer. Not that noticeable. But the 300m is a wide car.. I would purchase again.
- David
This car mat company is the best one.I highly recommend it.The best quality mats on reasonable price.
- Abdul Abdul
The smell goes away after awhile, the black color is sharp, they are easy to clean, and they may even fit in your car without altering them! I wish they didn't move but, for the price, I think I can keep moving them back in place.
- Anonymous
A

Delivery - Fast

92.28%
Industry Average
very beautiful mats i got from this company.And i am very surprised by thier service,Very kind employees and fast delivery.
- George Coulson
It was the best company i ever met.Fast delivery and service was very good.Highly appreciated and recommended.
- Marcos Pascual
Highly recommended.Fast delivery and good quality mats I received.Very good service.
- Helena Cornwell
F

Refunds - Difficult

33.33%
Industry Average
I've been waiting almost two months for my mats. Refund requested but not processed. Very upsetting.
- Anonymous
Avoid! They have taken my money and I never received the items. Contacted them at least 5 times and only received a response when I threatened action. That said, the response was useless as I have yet to received the promised car mats nor a refunds. They should not be allowed to get away with this! I have taken further. AVOID!
- CNN
Didn't get my order within the time slot 3-7 days, took money straight away on ordering,No communication going to be late, when i got in touch got told, struggling for materials and would get order, possibly the following week..asked for refund,still not received and then i get "HOW DID WE DO,RATE US"
- Mark Cornthwaite
93.65%
Industry Average
It was a good experience shopping with you. Your product is very durable, reliable and affordable. You guys are providing good services. Thumbs up and keep up the good work.
- Sheridan
The staff was friendly. Thumb up for the great service.
- Steph
very beautiful mats i got from this company.And i am very surprised by thier service,Very kind employees and fast delivery.
- George Coulson