The Diamond Store Reviews

Name: The Diamond Store
Address: Suite 17410 Lower Ground Floor 145-157 St John Street, London
Rating: 1.39

1.4 Rating 59 Reviews

8 %

of reviewers recommend The Diamond Store

1.4

Based on 59 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Live Chat, Email

About The Diamond Store:

The Diamond Store is setting the standard for buying jewellery online. Our easy to navigate website makes choosing a piece of jewellery simple. We offer a 30 Day Money Back Guarantee (on most items), FREE nationwide delivery and provide our customers with a fast, efficient service at prices which make the High Street look really expensive!We sell around 2500 different pieces of Diamond and Gemstone Jewellery. Our popular ranges are traditional engagement rings, eternity rings, diamond bracelets and diamond stud earrings. All our jewellery comes with a Certificate of Authenticity and a Free Insurance Valuation.

Visit Website

Phone:

0845 084 1200

Email:

sales@thediamondstore.co.uk

Location:

Suite 17410 Lower Ground Floor 145-157 St John Street
London
EC1V 4PW

Write Your review

Tell us how The Diamond Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Diamond Store 1 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appalling company! Merely enquired about a purchase and have been inundated with marketing Emails. Tried 'unsubscribe' link and blocked by antivirus protection as suspect. Twice requested Customer Services to remove my details from their database and cease the unwanted Emails - still continue 3 a week. ICO next step... Don't touch the company as you may regret it.”

Helpful Report

Posted 9 months ago

“Have just bought a ring from diamond store it is fantastic the transaction went through perfectly would recommend them to everyone well done and a very merry Xmas 😀”

Helpful Report

Posted 2 years ago

“My ring did admittedly take 3-4 weeks to arrive but I am blown away with it. Price was good and the customer service always responded when I requested updates. I don't know if they're jewellers or resellers, the quality I've received is good and I'm sure my wife will love it. Shout out to Clare who was particularly helpful.”

Helpful Report

Posted 3 years ago

“This morning I received a beautiful new engagement ring for my wedding anniversary birthday gift the product is excellent really good price and also superb customer service. I would highlight recommend this store.”

The Diamond Store 5 star review on 21st August 2020

Helpful Report

Posted 4 years ago

“Oh my God!!! With my bf we went ring shopping 2 weeks ago and I haven’t find nothing...I decided to check online. I loved the halo pavé masami. My bf said that he booked it on Monday after 12pm and received it on Wednesday morning.it was very fast. When he proposed I was so surprised by the beauty of the ring so refined and look better in real! I couldn’t imagine a better quality.i warmly recommend this website:.. and wish I could give 6 stars🙃”

Helpful Report

Posted 5 years ago

The Diamond Store is rated 1.4 based on 59 reviews