The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

help@electricalguys.co.uk

Write Your review

Tell us how The Electrical Guys made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and prompt delivery. I would recommend this company. Thank you Bulbs2go”

Helpful Report

Posted 9 years ago

Hey Nathan, Thanks for the kind review! Glad you were satisfied with our delivery service - it's something we are very proud of. We look forward to seeing you again soon :-)

Posted 9 years ago

“Very quick delivery and extremely well packaged. The light from the warm white led bulbs is identical to the halogen ones that they replaced - excellent service and product!”

Helpful Report

Posted 9 years ago

Hey Roy, Thanks for taking the time to submit a review, it's very much appreciated! Glad to hear the bulbs are living up to expectation - you definitely won't regret making the switch to LED. We look forward to seeing you again sometime soon :-)

Posted 9 years ago

“Very quick delivery. Immersun performs as expected.”

Helpful Report

Posted 9 years ago

Hi Gavin, Glad to hear everything arrived with you quickly! The Immersun really is an awesome product and it will help you save a few pennies too. We look forward to seeing you again soon :)

Posted 9 years ago

“Ordered an Immersun 2 on Wednesday afternoon and received it within 24 hours, well packaged. Simple ordering process with a nicely laid out site. Only issue was not receiving a dispatch notification email as promised.”

Helpful Report

Posted 9 years ago

Hey Richard, Glad to hear everything arrived safely and you was happy with the shopping experience. I'm sure your Immersun will be helping you save energy for years to come! We apologise for the delay in your shipping notification - I'll pass on the feedback to our logistics team. We look forward to seeing you again soon :)

Posted 9 years ago

“excellent service, prices cannot be beaten. Will use again and again.”

Helpful Report

Posted 9 years ago

Hey David, Glad to hear you was happy with the price and service. We do look forward to seeing you again sometime soon :-)

Posted 9 years ago

“Thanks for prompt & on time delivery. Many thanks. Alan”

Helpful Report

Posted 9 years ago

Hey Alan, Thank you for deciding to shop with us! Glad everything arrived safely and on time. We look forward to seeing you again soon :-)

Posted 9 years ago

“Good delivery but totally over the top packaging for just one small bulb. Enormous box delivered. A posted small jiffy bag would have been ample.”

Helpful Report

Posted 9 years ago

Hey Stephen, Sorry to hear you wasnt satisfied with the packaging. It's sometimes better to be safe than sorry but seems it may have been overdone on this occasion, so I'll be sure to pass on your feedback to our warehouse team for future orders. Sorry for any incovenience this may have caused!

Posted 9 years ago

“Bulbs still not delivered at time of writing - ordered circa a week ago”

Helpful Report

Posted 9 years ago

Hey Barry, I'm really sorry to hear your goods haven't arrived yet, I'll get our customer care team to take a look for you ASAP. I can only apologise for any incovenience this may have caused!

Posted 9 years ago

“Next day delivery and customer service were exceptional. Thanks”

Helpful Report

Posted 9 years ago

Hi Stuart, Glad to hear everything was up to your expectation and arrived with you safely. We look forward to seeing you again soon :-)

Posted 9 years ago

“I was very pleased with the speed receiving my order of florescent bulbs after ordering and also how well they were packed from now on I know where to order in future”

Helpful Report

Posted 9 years ago

Hi Peter, Glad to hear everything arrived with you quickly! We are very proud of our next day delivery service. We look forward to dealing with you again in the future :-)

Posted 9 years ago

“Excellent service, good availability of parts, next day delivery, very well packaged items no risk of damage. Highly recommend. Many thanks.”

Helpful Report

Posted 9 years ago

Hey AShwni, Thank you for taking the time to submit a review. It's very much appreciated! We hope to see you again soon :-)

Posted 9 years ago

“Brilliant. Forgive the pun”

Helpful Report

Posted 9 years ago

Hey Roy, Thanks for the kind words! We'll let you off this time ;-) and we hope to see you again soon!

Posted 9 years ago

“Arrived quickly and well packed, great service”

Helpful Report

Posted 9 years ago

Hey Alison, Glad to hear everything arrived quickly and safely. We hope to see you again soon :-)

Posted 9 years ago

“After one week I still have not recieved my order. Not a good sign!!!!”

Helpful Report

Posted 9 years ago

Hey Michael, Sorry to hear you haven't received your order yet! It seems when you filled out your order information on our website you missed off a house number. One of our customer care team will be in touch shortly to try and trace the order and resolve the issue quickly. We apologise for any inconvenience this may have caused.

Posted 9 years ago

“My rating is based on your use of a huge box full of polystyrene chips (non recyclable) to deliver on very small bell push which could easily have been fitted into a small padded envelope. I would not use you again and would not recommend you whilst you waster resources in this way.”

Helpful Report

Posted 9 years ago

Hi Chris, Thanks for taking time to submit a review. I'm sorry to hear you were dissapointed with the amount of packaging you recieved with your order. We try to do our best to ensure everything is packaged appropriately to limit the damage to goods in transit. However on this occasion, we could have maybe reduced the amount of packaging needed - it will be something I pass onto our warehouse team for future orders. I apologise for any inconvenience this may have caused!

Posted 9 years ago

“Excellent packaging and very speedy service”

Helpful Report

Posted 9 years ago

Hi Ian, Thanks for taking the time to submit a review, it's much appreciated! Glad to hear everything arrived quickly and safely. We look forward to seeing you again soon :-)

Posted 9 years ago

“Bulbs arrived next day but wasn't happy with brightness rang and spoke to very pleasant and helpful member of staff who promptly got another order out to me of the correct brightness bulbs I was charged a second time . No problem with this courier picked up following day but nearly a month later have not received a credit for the returned order so black mark”

Helpful Report

Posted 9 years ago

Hey Mark, Sorry to hear of the problems with your refund. I have spoken to our customer care team who have notified me that your credit has been issued - the delay was due to a fault with our goods in and we can only apologise for any incovenience this may have caused. If you have any other questions or need help with anything else please don't hesitate to get in touch! :-)

Posted 9 years ago

“Good service but the fitting has not been installed.”

Helpful Report

Posted 9 years ago

Hey Malcolm, Glad to hear everything arrived safely. If you need any help with installation please don't hesitate to get in touch :-)

Posted 9 years ago

“Excellent company to deal with. Ordered Hager sockets and switches and they arrived very well packaged next day. Also bought a kewtech meter which was around a third cheaper than everywhere else. Fast checkout. I'll 100 per cent be using again.”

Helpful Report

Posted 9 years ago

Hi Graham, Thank you for the kind words. Glad to hear everything arrived with you quickly and you were happy with the products. We look forward to seeing you again soon :)

Posted 9 years ago

“very quick delivery and response + a good product at the right price great to deal with”

Helpful Report

Posted 9 years ago

Hello Ron, Glad to hear everything arrived quickly and you are happy with the product. We look forward to seeing you again next time! :-)

Posted 9 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews