The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

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“excellent price fast delivery will use them again. Brian.”

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Posted 9 years ago

Hey Brian, Cheers for the kind review! We look forward to seeing you again soon :-)

Posted 9 years ago

“V Quick delivery.Price less than local store for 6 items.Whats not to like”

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Posted 9 years ago

Hey Ian, Glad to hear everything arrived quickly and you were happy with our prices. I'll be sure to pass on your kind words to our pricing team. We look forward to seeing you again soon :-)

Posted 9 years ago

“Easy to deal with and very quick delivery. Item arrived nicely packaged and in perfect condition”

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Posted 9 years ago

Hey Michael, Thank you very much for the kind review! Glad to hear everything arrived quickly and safely. We hope to see you again soon :)

Posted 9 years ago

“Our delivery did not arrive on the day promised, after a phone call it transpired that Fedex had 'lost ' our order. Second delivery arrived but upon opening the bubble wrapping our order of two miniature fluorescent Tubes were broken in half. After another phone call, your member of staff immediately apologised and arranged for more tubes to be delivered today I feel however, I must take issue with the way the tubes were packaged; the tubes were covered in a thin sleeve and then wrapped in bubble wrap and sticky tape. They had no support whatsoever, and no indication on the outside of the package to state the fragile contents! Consequently, during transportation someone has 'bent' the package and the tubes have snapped in half! I am attaching a photograph of the broken fluorescent tubes and the packaging. Very disappointed. I'm hoping our second delivery today arrives in perfect condition!”

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Posted 9 years ago

Hey Brian, Sorry to hear of the problems you encountered with your order! We can only apologise on behalf of both Fedex and our warehouse team for any inconvenience this may have caused you. Please let us know once your second delivery arrives and if we can be of any further help then please do let us know :-)

Posted 9 years ago

“Amazing Service, goods arrived within 24 hours of order. One item damaged and customer services were fantastic and replacement item arrived the following day. I would highly recommend the service and value for money. Thank you to The Electrical Guys.”

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Posted 9 years ago

Hey Sally, Glad to hear everything was sorted in the end! Hiccups sometimes occur with deliveries but I'm glad our customer care team sorted out your issue quickly. We look forward to seeing you again soon :-)

Posted 9 years ago

“Great service free delivery, very helpful staff when I contacted them overall first class service and the product I purchSed was cheaper than other sites and were perfect when theft arrived”

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Posted 9 years ago

Thanks for taking the time to submit a review here at The Electrical Guys.

Posted 8 years ago

“Fast delivery.”

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Posted 9 years ago

Hi Alan, Thanks for the review - it's much appreciated! Glad everything arrived with you on time and we look forward to seeing you again soon :)

Posted 9 years ago

“Well done, couldn't believe how quickly I received them, will use you again thank you”

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Posted 9 years ago

Hi Lynette, Our delivery is something we are very proud of here at Bulbs2Go and we are glad everything arrived with you quickly. We look forward to seeing you again soon :)

Posted 9 years ago

“Quick service, good value product.”

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Posted 9 years ago

Hello Jennifer, Glad to hear you was happy with our service and we much appreciate you taking the time to submit a review with us. We look forward to seeing you again soon :)

Posted 9 years ago

“Excellent website and products”

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Posted 9 years ago

Hi Gail, Thanks for the kind review! We are glad you found the products that you needed - we look forward to seeing you again soon :-)

Posted 9 years ago

“Super service. Arrived next day”

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Posted 9 years ago

Hey Terence, Thanks for the kind review! Glad everything arrived quickly and safely and we look forward to seeing you again sometime soon :-)

Posted 9 years ago

“ordered and delivered all done in 24 hours ....what more can I say....excellent service / good product /light speed delivery.”

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Posted 9 years ago

Hi Michael, Glad to hear everything arrived quickly and thanks for taking the time to submit a review. It's very much appreciated! We hope to see you again sometime soon :-)

Posted 9 years ago

“still waiting for the missing screw covers”

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Posted 9 years ago

Hey Mark, Sorry to hear you still haven't received your screw covers. One of our team sent them out by Royal Mail last week, which means they may have got lost, so we will get another set sent out to you ASAP. I apologise for any inconvenience this may have caused. If you need any other help please don't hesitate to get in touch :-)

Posted 9 years ago

“Excellent servise would use again”

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Posted 9 years ago

Hey Russell, Thanks for the kind review! We look forward to seeing you again soon :-)

Posted 9 years ago

“Very speedy service and very speedy delivery. I can not fault them at all and would recommend them to my friends aas well as use them again.”

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Posted 9 years ago

Hey William, Thanks for taking the time to submit a review with us. It's much appreciated and goes a long way in helping others with their buying decisions. I'm glad to hear everything arrived quickly and that you'll be recommending us. We look forward to seeing you and your friends sometime in the near future! :-)

Posted 9 years ago

“Great within twenty four of ordering it was fitted working , thanks”

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Posted 9 years ago

Hey Haydn, Thank you for the kind review. Great to hear everything is all in and working! If you need anything else you sure know where to find us. Have a great week! :-)

Posted 9 years ago

“I was very pleased with my purchase, service was excellent all went very smoothly and I was happy with the next day delivery. I would definitely recommend to friends and family.”

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Posted 9 years ago

Hey Amina, Glad to hear you were pleased with your purchase! We'd like to thank you for taking the time to write us a nice review - we much appreciate it. We look forward to hopefully seeing you and your friends/family in the near future :-)

Posted 9 years ago

“I can only say the service and delivery was exellent Will use again”

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Posted 9 years ago

Hey Jack, Thank you for the kind review, it's very much appreciated. We look forward to hopefully seeing you again soon :-)

Posted 9 years ago

“Cheap products delivered quickly although email updates I received were a little delayed (dispatch email was sent after the order had arrived)”

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Posted 9 years ago

Hey Mark, Thank you for the kind review and we are sorry to hear your emails were delayed! I'll pass on the details to our web team for further investigation. We look forward to seeing you again soon Mark :)

Posted 9 years ago

“Perfect! Fast delivery and I will be using this company again”

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Posted 9 years ago

Hey Catherine, Thank you for the kind review! We look forward to seeing you again soon :-)

Posted 9 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews