“I recently burned out the motor on my Husqvarna Viking Topaz 50. Brought it to Jeff at The Factory. Excellent service! It now embroiders beautifully. Totally worth the 60+ mile trip. Thank you!”
“Very pleased with service on my 62 year old sewing machine. Not everyone can service this Pfaff machine. I received my fixed machine in a week. Very happy.”
“I bought a Kenmore sewing machine (used). Great machine, and the staff was very helpful and knowledgeable. I need a second machine as my mother and I can't use the same machine at the same time and could not locate a new machine to purchase within my price point. I always take my other machine there for service and have no complaints. I would recommend them without a second thought.”
“Jeff Is AMAZING!!!!!!!! I have a small business on Etsy and recently purchased a sewing machine to assemble leather belts. This is the first piece of commercial machinery I have ever purchased and was excited to start sewing. Well my new machine sewed but I was having issues with the stitch quality. The company I bought the machine from said that I could send it back but would have to pay for shipping. I called Jeff at The Factory and he talked me through the issues I was having. My issues were resolved through a very kind and informative phone conversation. Jeff has been doing this for a very long time and I want everyone to know what a Fabulous,
Knowledgeable and kind man Jeff is, and his wife could not be any sweeter. I will use them for all of my sewing and Vac needs and highly recommend that you do the same.”
“MY family and I love the warm , happy to see you attitude of the owners of this store. They exude the opportunity to help you fix and repair your vacuum at honest prices and if it can't be fixed, to steer you into your best options. I trust them with their heart felt honesty that gives me a warm and fuzzy all over . May GOD continue to Bless them with the friendliness you feel just by walking into their store.”
“This is a great store. Great people. Fantastic little Missy. Jeff and Christy bend over backwards to please you. The are friendly and have your interests at heart. They are my "go to" people and store for all of my sewing supplies and problems. Very glad to have them and the store in my life.”
“I come all the way from Fort Lauderdale to visit the Factory. I have bought 2 machines and a sewing table, as well as numerous programs from them. They are the best dealer I have ever worked with.”
“I travel about 50 miles to go to The Factory Sew/Vac for sewing needs and repairs . Why?? Because the owners are wonderful people and so willing to help in anything you need. Always good service and quality products.”
“I found this company when I needed my rug shampooer repaired and have not dealt with anyone else since. Their service is excellent and I highly recommend them to anyone needing anything they can supply.”
“I have purchased an embroidery machine, had two machines serviced and fixed by Jeff here at The Factory Sew/Vac. He is very professional and knowledgable on all machines. He is my go to person on all issues I have with any of my machines. I would recommend anyone to seek him out for any issues you may have.”
