The Furniture Warehouse Reviews

3.3 Rating 112 Reviews

56 %

of reviewers recommend The Furniture Warehouse

Company Reviews

Questions

Metrics

3.3

Based on 112 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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How quickly does The Furniture Warehouse resolve customer queries?

Helpful Report

(2 months ago)

Greater than 37% of reviewers feedback is The Furniture Warehouse resolves customer queries within an hour.

Helpful Report

(2 months ago)

78.57%

Industry Average

“ My wife and I purchased a bedroom suite August 6th and are extremely satisfied. The furniture is made very well, beautiful, and was delivered with professionalism and great customer service. Thank you we are very pleased! ”

- Gregory Kerns

“ Best place to shop! Great prices, customer service was amazing even delivered it for us. ”

- Chuck Hanners

“ What an absolute fabulous place to shop especially the Centurion branch, very helpful and competent staff. Products are of very good quality, excellent service especially Leah and Willem. The delivery guys are also very helpful and I have to mention the driver Eddie who goes the extra mile, great job guys ”

- Lezahn

The Furniture Warehouse Reviews

Customer Service - Good