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The London Mint Office Reviews

3.5 Rating 425 Reviews
A-
Happiness Grade
A-

Customer Service - Good

85.71%
Industry Average
Great coin collections. Excellent service. 5🌟 for the service received from Laura a customer service advisor
posted 1 year ago - Anonymous
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posted 2 years ago - Colwill
I originally posted a scathing review following frustration over an order prior to xmas. However, I now retract those comments have continued purchasing from this company. The orders have represented value for money and the staff have always proved to be most helpful. Would now highly recommend London Mint to any discerning coin collector with confidence that they'll find the service to be satisfactory.
posted 2 years ago - Chris King
The whole team helped me with my first orders,as suffer from anxiety and Jody,Rhos,Anthony,Richard and Nadine were fantastic they really looked after me as I kept getting stressed and would phone again and again they were great didn't moan at me for ringing also everything was good and not there fault I was just stressed out lovely coins aswell and carefully packed delivered on the right day I made a mistake and the whole team looked after me and the coins are flawless and the shield back Victorian coins were in a reasonable condition but they were used many years ago and the coins are in special capsules and beautiful boxes and the brand new proof coins are in proof condition and very low mintage aswell I also found the price is reasonable especially when you get to pay for it in installments which h makes it easier and the whole team are very helpful indeed and polite I'm very pleased with my coins and if you want to they will help you to build a interesting coins I am glad that Jody took the time to explain how rare the coin is into the dragon's lair I got one and I'm glad I did Rhos was great to they have given me very reasonable installments and made me feel better Nadine sorted out the different payment plan that helped me alot the whole team were fantastic and so were the coins,so thanks and I will definitely be getting more coins in the future 10 of 10 fantastic service and good at helping people if you need them to help
posted 6 years ago - Anonymous
Good service when I order thank you all
posted 6 years ago - Christopher Stones
I’ve had two deliveries of coins, both are excellent, the first coin I ordered took a bit longer to get here, but London mint kept me fully informed, the second arrived when they said it would. Fantastic service and will definitely recommend and order again in the future.
posted 7 years ago - Christine Craven
Received a very satisfactory service from The London Mint Office, the quality of goods is superb and the delivery process is quick, returns procedure is simple and easy to use, I enjoy collecting with The London Mint Office they offer a range of collectables with easy to manage payment plans, the items they have are of high quality and are affordable, I've had a few items and have been pleased with the order, also their customer service is very good and sufficient.
posted 7 years ago - Darren Brown
Very good polite good service no complaints there rather have emails than phone calls when got new coins and I’m not in the big money league so can’t afford expensive coins like most collectors
posted 7 years ago - Wayne Larnder
Can’t fault the service I received from the London Mint. Speedy delivery of a quality coin. What more can you ask for.
posted 7 years ago - Anonymous
I love the coin I received and hope to collect more. The service was good efficient and arrived safely.
posted 7 years ago - Anonymous