The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,749 Reviews

98 %

of reviewers recommend The MOLE Clinic

Company Reviews

Questions

Metrics

4.9

Based on 2,749 reviews

Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a non-urgent GP referral for a suspicious mole which I felt anxious about. I decided to book an appointment (the next day!) at the Mole Clinic to put my mind at ease with a full body mole check. Not only did it confirm the mole I was worried about was not an issue, but they did find 3 actual suspicious ones which I have now been able to use the information from to tailor my future NHS care around (which I received in 3 working day!) Big special thank you to Sarah at the Manchester clinic for being really welcoming and being patient with my questions. Absolutely stellar service end to end. You get what you pay for!”

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Posted 2 years ago

“I attended for a full body mole check. Nurse Sarah was brilliant and knowledgeable and really put me at ease. When there was a concern about a mole it was explained to me over the phone and also by emailed report allowing me to understand and consider my options. When I later had the mole removed the experience was professional and efficient and I was treated with kindness when I was nervous. I have peace of mind after my experience with the Mole Clinic and would not hesitate to recommend them. The setting is immaculately clean and reception staff very helpful.”

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Posted 2 years ago

“Had a thorough check by a lovely lady called Chloe. Very knowledgeable and also put me at ease whilst examining me.”

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Posted 2 years ago

“Great customer service before and at appointment. Really pleasant staff who were helpful with the change of appointment date I needed. The nurse who did my skin check explained everything and gave as much info as I needed about the different types of moles on my skin. I have a family history of melanoma and feel confident that I had a thorough skin check. I will go to the MOLE Clinic again in future.”

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Posted 2 years ago

“Charlotte was phenomenal - a truly 1st Class experience! Thank you sincerely.”

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Posted 2 years ago

“Expedient and highly personable service. Hugely recommended.”

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Posted 2 years ago

“The Mole Clinic was great — the nurse was so efficient, friendly and professional. Highly recommend. However, the receptionist of the building made a racist remark — to my knowledge the receptionist is separate from The Mole Clinic, however, this behaviour should not be tolerated at all and reflects poorly on the business.”

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Posted 2 years ago

“Having reached the age of 60 I am investing time and money to understand the state of my body so that I can set plans to keep it fit and healthy so I can keep motoring through the next stages of my life. I have always kept and eye on weight, cholesterol etc and last week I made a decision to have my skin checked out at the Mole Clinic. I have to say that I am pleased that I did from an experience point of view and from an understanding point of view. I was well looked after from start to end of my visit and the report was insightful. I also received some valuable tips from the nurse. I am booking again next year to make sure all is still in order”

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Posted 2 years ago

“Really happy with the service. Ran on time. Nurse was great and follow up was spot on.”

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Posted 2 years ago

“Every interaction, whether on email or in person is friendly and professional. Charlotte performed my mole check and she was so so welcoming and made me feel completely comfortable. Everything was explained and I was encouraged to ask any questions. Could not recommend highly enough.”

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Posted 2 years ago

“Very good service efficient and very thorough in checking all moles . Nurse Charlotte was particularly helpful and very professional.”

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Posted 2 years ago

“Well organised reception and waiting area. Prompt appointment and good expanantion of procedure from nurse. Speedy service with report.”

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Posted 2 years ago

“Very thorough and professional. Nurse was excellent”

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Posted 2 years ago

“Very professional and value for money in terms of proving piece of mind.”

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Posted 2 years ago

“Have visited the Mole Clinic several times in recent years. I’ve always found the team to be very professional, friendly and helpful. I’d thoroughly recommend the services on offer to anyone wanting to get their skin checked.”

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Posted 2 years ago

“All very professional and helpful advice”

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Posted 2 years ago

“Excellent service and a comprehensive thorough assessment. Kind, caring team who show compassion and patience”

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Posted 2 years ago

“Efficient service. The excellent screening nurse managed to do a full body mole check without making me feel at all self-conscious or uncomfortable.”

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Posted 2 years ago

“Efficient, sympathetic and reassuring.”

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Posted 2 years ago

“The whole experience was good. The nurse was efficient and a report was sent to us in two days.”

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Posted 2 years ago

The MOLE Clinic is rated 4.9 based on 2,749 reviews