The Plasma Centre Reviews

Name: The Plasma Centre
Address: The Plasma Centre 440 Dukesway Team Valley Trading Estate, Gateshead
Rating: 4.82

4.8 Rating 2,644 Reviews

97 %

of reviewers recommend The Plasma Centre

4.8

Based on 2,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08444 779898

Location:

The Plasma Centre 440 Dukesway Team Valley Trading Estate
Gateshead
NE11 0PZ

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The Plasma Centre 2 star review on 9th April 2025

366

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as promised. Easy to assemble.”

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Posted 2 years ago

“I received helpful Customer Service advice via the website chat function before making my purchase, and was pleased with swift delivery of the product.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Easy to navigate website, fantastic range of cabinets and stands at affordable prices. Quick delivery and the TV cabinet arrived safely and was well packaged. Easy to follow step by step build instructions were provided and all fixings were labelled, holes pre-drilled and/or with recessed fixings. The cabinet is manufactured from good quality materials which have a good surface finish. We chose the walnut and black finish. Once built the cabinet looks fantastic, the ability to swivel the base is very useful. A real statement cabinet. We are very pleased with this purchase and would certainly recommend this product. Many thanks to the Plasma Centre.”

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Posted 2 years ago

“Stayed in 3 days waiting for delivery!!!!”

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Posted 2 years ago

Thank you for taking the time to write a review. We are sorry to hear your product was not delivered as quickly as it should have been. Looking at the tracking it would appear the courier had problems locating your address as they attempted to deliver the product 3 times. Please accept our apologies for any inconvenience caused.

Posted 2 years ago

“Really pleased with my purchase. Arrived promptly and kept up to date on the arrival of my item.”

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Posted 2 years ago

“Goods as described, quick delivery and a good price”

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Posted 2 years ago

“Very good product and service”

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Posted 2 years ago

“The item I ordered had obviously been returned from a previous purchaser. It was poorly packaged and damage to the stand.”

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Posted 2 years ago

We are sorry to hear the product did not reach you in pristine condition, please accept our apologies. It is not our policy to send used items as new. Whilst every care is taken onsite once an item is in transit we have no control over package handling. If the product purchased is not 100% perfect please contact our support team either via phone (03333 215203), email (support@theplasmacentre.com) or online chat quoting your order number and they will be more than happy to resolve any issues for you. Once again, please accept our apologies.

Posted 2 years ago

“Cannot fault service. Stand arrived in less than 24 hours using standard delivery option. Stand was well packed and had no missing parts. Assembly was relatively straightforward if you look at instructions carefully. Overall very pleased.”

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Posted 2 years ago

“The Plasma centre give excellent service....quick delivery ....choice of units is amazing ,all colours and sizes ,,,,to suit any room...5stars”

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Posted 2 years ago

“thank you this was a great service”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Very pleased with my purchase, as good as described, second one bought from the Plasma centre and can highly recommend.”

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Posted 2 years ago

“Good product quality and fair price and excellent delivery service time Very efficient thank you”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Very happy easy to put together”

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Posted 2 years ago

“The purchase of this AVF sound at was straightforward, reasonable cost & delivered in a timely manner.”

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Posted 2 years ago

“Paid for next day delivery and it arrived 4 days later. Not happy with the additional paid to be delivered only for it to arrive several days later.”

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Posted 2 years ago

We are sorry the courier used for your order let us down on this occasion, the next day delivery charge has been refunded. Please accept our apologies.

Posted 2 years ago

“Great service and a great product.”

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Posted 2 years ago

The Plasma Centre is rated 4.8 based on 2,644 reviews